OneSignal
OneSignalExternal reviews
1,122 reviews
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Good Experience
What do you like best about the product?
The facility in the use of the platform. It is easy to me to use and configure all my messages to my subscribers. Easy to choose my platform and use it to target my clients
What do you dislike about the product?
The Free Plan isnt right. It need to be more helpful to us. It is not contain many marketing elements to help me doing my great job. It will me better if they can do a better job there
What problems is the product solving and how is that benefiting you?
Target my customers, and provide the right message to the right person at the right time to help him take an action in my website. i have improved my sales . GREAT
Excellent Customer Service
What do you like best about the product?
Xinjuan was very helpful in answering all of my questions, and helping to trouhbleshoot my experience with the website.
What do you dislike about the product?
Had to wait a little while, but it's ok because my needs were not pressing. Texting over their website was very convenient and I received an email for each update.
What problems is the product solving and how is that benefiting you?
I had some issues using Brave vs Chrome on their website, but I know how hard it can be to support many browsers. The customer service staff helped me a lot.
It's good sofar. I reached my purpouses!
What do you like best about the product?
The Simplicity of the webpage and its features. It's very intuitive and doesn't need a lot of explanation. After sending pop-up notifications to my App users I got extra and live insights about active and not active users, which I couldn't track without OneSignal.
What do you dislike about the product?
I didn't really encounter a downside to using OneSignal. But there was something that I had noticed, which has been fixed by the way, and that is the links were too long.
What problems is the product solving and how is that benefiting you?
It's helping me get more Insights about my App users, for example, how they interact with my App when I send them pop-up notifications. I then know more about their interests. I could optimize my Ads revenue a bit.
Great Support, Great Product
What do you like best about the product?
Customer service and support is incredible, and documentation is pretty strong
What do you dislike about the product?
There's a lot of complexity to leveraging OneSignal across apps and websites, and it took us quite awhile to figure out how to get it to work for us
What problems is the product solving and how is that benefiting you?
OneSignal does a great job at giving us a communication and engagement tool across all of our digital touchpoints, and makes it so we're not managing several different systems
Enhancing our user engagement
What do you like best about the product?
This tool helps us to send push messages, customized messages and mails to our end customers or our potentials that helps to make our visibility in the ecosystem and also track the performance of any campaign or activity we launch or activate. The templates provided are good to go with. Also, the teach team is available when needed and this can get integrated with other 3 party tools like we use.
What do you dislike about the product?
It becomes difficult for us if we drill and dive down to a particular push notification or a message that we want to analyze. The search button does not help us to reach to that particular notification but at the same time you get to see an independent page for each notification highlighting about the performance and metrics achieved by it.
What problems is the product solving and how is that benefiting you?
We wanted a tool in place that can help us to record and measure our user traction and we could evaluate it for our next business decisions. It also helped us to send push notifications or schedule them for the different campaigns we launched and floated across and the kind of response we received for it. It helped us to reach a much broader section of the society.
Although it can be developed a little more as an interface, it is quite useful.
What do you like best about the product?
Easy to use API's, not bad for user segmentation and statistics
What do you dislike about the product?
UX experience and interface could be improved a bit more.
What problems is the product solving and how is that benefiting you?
It makes our job much easier when sending notifications to our users.
An effective user messaging tool
What do you like best about the product?
It is easy to create push notifications in the platform and schedule them to be released. It is also effective for creating messages for breaking news to drive users to our site and app.
What do you dislike about the product?
Finding a specific push notification that was sent can be a bit of a pain, as there does not seem to be a search function or a way to filter by date. However, each notification has its own page to track performance, so we save the link to that page for any that we need to track long-term.
What problems is the product solving and how is that benefiting you?
OneSignal helps us to drive traffic to specific breaking news articles and to prompt users to download our app. This is increasing our user retention and engagement across all of our properties.
Service Provided was fast and with high quality
What do you like best about the product?
I like the fact that the responses to our question are fast (usually within the same day), and with intention to solve the problem by providing relevant information.
What do you dislike about the product?
We are currently experiencing unexpected behavior of the SDK.
What problems is the product solving and how is that benefiting you?
Push Notifications and In-App messages
Extremely good an efficient application
What do you like best about the product?
The one signal app helped us segment our customers and send push notifications easily. The app might be the best push notification service in the market, and the pricing is fair.
What do you dislike about the product?
The app tends to get pretty expensive if you want to use all the tools, but still for companies to use all the tools at a big rate it seems fair.I did not find anything negative about the app.
What problems is the product solving and how is that benefiting you?
It helped us with our issues on segmenting our customers and sending them push notifications easily.
Quick and helpful answers !
What do you like best about the product?
OneSignal team was helpful with all my questions and answered quickly each time I contacted them., especially Brit
Thank's a lot for your help, even if I'm currently on free account :)
Thank's a lot for your help, even if I'm currently on free account :)
What do you dislike about the product?
The first answers I got weren't correct.
What problems is the product solving and how is that benefiting you?
I needed information about the cookies used by OneSignal
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