OneSignal
OneSignalExternal reviews
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Flexibility and adaptation to the needs of the customer
What do you like best about the product?
During years, we have worked with OneSignal's push notifications festures, and it has been a success. Beyond how well the product has worked for us, I want to highlight the good rapport and effort of their Customer Success team in understanding the issues or challenges that customers like us present. Specifically, I would like to commend Italo Zunino. Firstly, Italo always seeks to understand the business and explore possible avenues for collaboration. This is evident in the questions he asks at the end of the discussion about the business. Secondly, the proposals he makes always adapt to the volume or circumstances of the business. It has truly been a pleasure to work with him, and in our case, the success of our continued collaboration with OneSignal is thanks to him.
What do you dislike about the product?
There is no specific things that we really dislike.
What problems is the product solving and how is that benefiting you?
Push notifications to the users of our customers
The most efficient
What do you like best about the product?
The most efficient and effective solution to setup a fully functional web notification system with just few easy steps. The plugin in wordpress is amazing and easy to configure. Just amazing !
What do you dislike about the product?
There is no iOS app to use the dashboard faster, yet it is fully responsive with friendly user interface .. wish there is an app to manage the system faster.
What problems is the product solving and how is that benefiting you?
It is providing more innovative ways to promote my business, web notifications is truelu amazing. I can reach all of potential customers who subscribed with just few clicks.
Best way to retain and engage mobile users
What do you like best about the product?
For me the best about OneSignal is the wide range of powerful tools to reach users while they are navigating into our apps. It help a lot to keep them engaged and push them to buy more products related to our service.
Specially mention to Journeys, ideal to automatize marketing campaigns.
Analytics is getting better also
Specially mention to Journeys, ideal to automatize marketing campaigns.
Analytics is getting better also
What do you dislike about the product?
Maybe email cold be more powerful, despite I understand that is not the main focus.
On the other hand I would like to have more flexibility regarding languages, as our app is multilingual. An inApp language variations would be awesome.
On the other hand I would like to have more flexibility regarding languages, as our app is multilingual. An inApp language variations would be awesome.
What problems is the product solving and how is that benefiting you?
- It helps cross-sell and up-sell products so, to make revenues.
- It helps to onboard users to our app
- Is helping us growing our audience thanks to win-back campaigns.
- It's a great way to communicate to a user segment with a specific need
- Makes our app more complete when sending a right push notification with a warning for example
-It now allows to automatize marketing campaigns to send them in the right time
- It helps to onboard users to our app
- Is helping us growing our audience thanks to win-back campaigns.
- It's a great way to communicate to a user segment with a specific need
- Makes our app more complete when sending a right push notification with a warning for example
-It now allows to automatize marketing campaigns to send them in the right time
Incredibly simple integation
What do you like best about the product?
OneSignal made it incredibly simple to integrate push notifications into our app. We didn't have to install Firebase or any other SDKs just OneSignal and we were up and running. Using their API, the possibilities are limitless on what we can do with OneSignal.
What do you dislike about the product?
Some API documentation is unclear or not up to date. It would also be helpful if you could view failed API requests in the dashboard instead of just the results of successful ones.
What problems is the product solving and how is that benefiting you?
OneSignal allows us to send out emergency notifications to users that are within the past of a disaster in our city.
Easy to implement.
What do you like best about the product?
The thing that i like the most as mobile developer is that is as easy as installing a plugin to get push notifications rolling.
What do you dislike about the product?
Would improve a little bit the documentation.
What problems is the product solving and how is that benefiting you?
It has helped to implement push notifications in several apps we have developed. Also on the webapp.
I have already recommended OneSignal to another entrepreneur and I'd do it again.
What do you like best about the product?
OneSignal makes it easy to implement and manage native app notifications. The documentation is easy to follow, and the dashboard is intuitive.
What do you dislike about the product?
OneSignal is exactly what I was looking for as I sought out a solution to assist with mobile native notifications across both ios and android.
What problems is the product solving and how is that benefiting you?
We have a codebase that works across ios and android and we needed a simple way to manage push notifications across both platforms.
Quick, Easy to setup solution which scales
What do you like best about the product?
Easy to setup.
Single interface for sending push across platforms.
SDK Support across platforms.
Free to a good extent.
Single interface for sending push across platforms.
SDK Support across platforms.
Free to a good extent.
What do you dislike about the product?
Android platform configuration on site via firebase is still v1. Need to update to newer rather than legacy cloud.
Dashboard that lists all teams that you're a part of is not well built for search etc. Challenging for agencies.
Dashboard that lists all teams that you're a part of is not well built for search etc. Challenging for agencies.
What problems is the product solving and how is that benefiting you?
Easy to integrate as part of my own B2B solution
Good documentation
Keeps updated with new features
Good documentation
Keeps updated with new features
Works great, fans of my website are immediately notified of a new post.
What do you like best about the product?
Keepings fans connected. It's great to have a service that can automatically inform users when there is a new product available or a sale has started.
What do you dislike about the product?
Not much, it seems to be a bit tricky to follow users that unsubscribed.
What problems is the product solving and how is that benefiting you?
People that are looking for deals, but aren't visiting my site every hour. Some deals only run for half a hour, which makes the instant notification great.
Extremely knowledgeable and helpful support team.
What do you like best about the product?
The product, resources, support team and overall value. Looking to take full advantage of all of the products and services they offer to drive user engagement.
What do you dislike about the product?
We're new to the platform, so we have not encountered any serious issues. Anything that has come up has been addressed by the support team within one business day.
What problems is the product solving and how is that benefiting you?
User engagement primarily, but we plan on using it for our welcome screen, awareness such as feature rollouts, issue notifications, and education about our platform.
Extremely simple to integrate and powerful
What do you like best about the product?
I decided we needed to add browser notifications to our app and set out to find a quick and simple way of doing this. I came across OneSignal and found that it would do everything we wanted. Furthermore, it was quick and easy to integrate. I had browser notifications working and fully integrated into our app within 2 hours, and without installing any 3rd party libraries. It offers a wealth of features and ways to interact. For example, notifications can be broadcast to everyone, or specific segments, or even specific users (based on an external id). Superb product. Highly recommended.
What do you dislike about the product?
I haven't found a downside yet. It just works. They even offer a pretty generous free tier. The product also supports email and SMS integration. If I had any criticism it would be that the API documentation could do with a little improvement. More JSON examples would be very helpful - or full object models so we can see how the JSON should be structured on more complex API calls.
What problems is the product solving and how is that benefiting you?
We needed a way to notify specific users or groups of users in our browser-based app of various events. OnsSignal was the pefect solution to our problem. OneSignal allows subscribers to be tagged with an external id. This external id allows us to quickly and easily push notifications to specific users. This allows us to cut down on the number of emails we send, and give users and instant on-screen notification when something changes that they need to know about. We will be looking at extending this functionality to some of our other apps.
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