OneSignal
OneSignalExternal reviews
1,122 reviews
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It's amazing
What do you like best about the product?
The OneSignal's team is super engaged and helpful. Always bringing the platform improvements and news so that we can improve our work and delivery to our customers
What do you dislike about the product?
I miss communication by newsletters about some news and possibilities about the platform
What problems is the product solving and how is that benefiting you?
We need to communicate and notify our customers, and OneSignal is our best platform for this purpose.
easy integration with mobile
What do you like best about the product?
Integration with iOS was quick and easy. The documentation is good.
What do you dislike about the product?
Getting the player ID using the iOS SDK is kind of weird. It's not available when it's being called too soon and there is no closure for callback from the function.
What problems is the product solving and how is that benefiting you?
We wanted something that's simple to integrate and has a friendly admin control panel. OneSignal delivers.
Excellent Plugin, usefull documentation, GREAT support ( from Juan ).
What do you like best about the product?
For sure, the support: Fast reply, patience, and links to try out to solve the problem. At least the best support ever received, I think. Meaby not the best choice to use chat instead of emails, but understandable. Anyway, I got a problem with the OneSignal SDK setup, but it came out that the problem was not OneSignal but another Plugin that interfaced with OneSignal. Juan helped me find out the problem and gave me a lot of support and solutions; I'm glad he worked with me ( in some way ).
In conclusion, one of the best things I liked is the dashboard; helpful and clear, and every section is straightforward to understand and use. I'll recommend OneSignal to all who need a notification infrastructure and for sure, and I'll surely use it again for future projects. Thanks again for your support, Juan; hoping this review can help others try OneSignal and get in touch with you if an issue arises.
In conclusion, one of the best things I liked is the dashboard; helpful and clear, and every section is straightforward to understand and use. I'll recommend OneSignal to all who need a notification infrastructure and for sure, and I'll surely use it again for future projects. Thanks again for your support, Juan; hoping this review can help others try OneSignal and get in touch with you if an issue arises.
What do you dislike about the product?
I'm new to OneSignal use, so I didn't find any problems or downsides for now. The website is clear and modern, dashboard and notification system are perfect and fast, so ( for now ) nothing to say.
What problems is the product solving and how is that benefiting you?
As I said, I'm new. But OneSignal solves the remote push notifications infrastructure; they track all the data so you can check it out quickly, and there are emails and SMS infrastructure for the future. So for a business is a good choice if you don't need too much privacy.
Beautiful design and resposnsive
What do you like best about the product?
Very nice designs and templates for in-app messages and notifications, which we really liked. I like how customers who use the free plan have many options that are certainly enough for basic things such as notifications and in-app messages.
What do you dislike about the product?
I don't like the fact that there are no applications through which I can send notifications and other things, I don't consider it a big minus, I believe that in the future an application will be made through which we will be able to do everything in the same way as through the web platform
What problems is the product solving and how is that benefiting you?
At the moment, I didn't have any serious problems with onesignal, which surprised me the most, I thought there would be much bigger problems with the setup on application, however, it is very well explained through the steps of how to bind onesignal with the application, etc.
Customer Service Makes the Difference
What do you like best about the product?
The OneSignal team works closely with our developers to understand and optimize our account for best usage.
What do you dislike about the product?
OneSignal is a little pricey- but the return outweighs the cost.
What problems is the product solving and how is that benefiting you?
Push notifications across all of our divisions. Heavy emphasis on getting users to reengage with our digital products.
Dominick Bartenope at OneSignal provided excellent support.
What do you like best about the product?
I was having a problem getting the API to work in my application. Dominick was patient, thorough, and had good suggestions every step of the way. This has not always been the case with other vendors I've dealt with.
What do you dislike about the product?
There is nothing at this point to dislike. The problem was solved.
What problems is the product solving and how is that benefiting you?
We are now able to send notifications to our cutomers through our app.
Fully Satisfied with One Signal's Push Notifications Service.
What do you like best about the product?
One Signal's free plan is best because new commerce people and students can use a super service.
What do you dislike about the product?
There is nothing on my mind that I should dislike One Signal.
What problems is the product solving and how is that benefiting you?
One Signal is resolving all kinds of problems related to Notification, I can easily share New Updates through Notification to the people, so it is giving us good benefits.
Good product with great service
What do you like best about the product?
The product is straightforward to use. It just works. The best part is the support. We make a niche app with a lot of specific requirements and regulatory constraints. We recently ran into some complicated edge cases that we were struggling with. Dominick and Jon from support were very responsive and extremely helpful. Got us sorted out quickly. Really appreciate it.
What do you dislike about the product?
The product isn't as feature-rich as some other ethers. But they are working on expanding it. Also, we like the simplicity of the smaller product.
What problems is the product solving and how is that benefiting you?
Cross-channel push notifications.
Best support in the biz!
What do you like best about the product?
As a solution partner, having a dedicated support team means more than just troubleshooting. OneSignal Support team provides insights and deep understanding of each situation, enabling partners to gain trust and competence.
What do you dislike about the product?
Sometimes it requires more than one e-mail to address the situation, and the support team changes every interaction. but on flip sides, this means they are always trying to find the right person to answer the question and give value, not just replying for the sake of replying.
What problems is the product solving and how is that benefiting you?
Technical issue regrading FCM key. Jon from OneSignal Support provided real-time updates and followed up with the official dashboards providing transparency and due diligence.
An amazing omnichannel platform
What do you like best about the product?
The product has helped us immensely to run our mobile app comms. I recommend it.
What do you dislike about the product?
User experience could be a little smoother.
What problems is the product solving and how is that benefiting you?
Customer activation and engagement
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