OneSignal
OneSignalExternal reviews
1,122 reviews
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The best way to improve communications
What do you like best about the product?
The control panel is straightforward and perfect. Thanks to it, I have an excellent user experience. The interface is friendly, and there is no need to pay attention and search for any function.
You don't need to touch your code to integrate OneSignal. The integration process into our team is easy.
Its team has excellent customer service. It answers in a few minutes and helps us with everything.
You don't need to touch your code to integrate OneSignal. The integration process into our team is easy.
Its team has excellent customer service. It answers in a few minutes and helps us with everything.
What do you dislike about the product?
There is not very much sedimentation. I don't need to code to use OneSignal, but it would be nice having some supporting documents for having answers on our own.
What problems is the product solving and how is that benefiting you?
We use it for internal communications. It is a simple way to inform everyone about a relevant event because it doesn't interrupt our workflow.
Of course, it's fantastic when we integrate it into our website. This way, we can send intelligent notifications and keep our clients.
We have improved our workflow and audience retention.
Of course, it's fantastic when we integrate it into our website. This way, we can send intelligent notifications and keep our clients.
We have improved our workflow and audience retention.
The best way to retain customers
What do you like best about the product?
it is free of charge. It is not a decisive point when purchasing software, but OneSignal's features are very good for a free program.
The paid version has some improvements, but it is still affordable, and not everyone needs to upgrade.
Customer support is excellent, regardless of whether you are a paying customer.
The support is always of high quality, and they respond quickly.
The centralized system for all notifications makes it easy to manage our customer care.
It is easy to use software, so all our operators are trained in just a couple of hours.
The paid version has some improvements, but it is still affordable, and not everyone needs to upgrade.
Customer support is excellent, regardless of whether you are a paying customer.
The support is always of high quality, and they respond quickly.
The centralized system for all notifications makes it easy to manage our customer care.
It is easy to use software, so all our operators are trained in just a couple of hours.
What do you dislike about the product?
I have not had any problems so far with OneSignal. The truth is that I can't have any complaints, although there could be drawbacks as it is a free program.
What problems is the product solving and how is that benefiting you?
Centralizing our customer service channels has been one of the best ideas to alleviate the worklead.
We can also send notifications to customers of the applications we develop to keep them interested. Thaks to this, we have increased the usage time of the applications, which has translated into higher conversions.
We can also send notifications to customers of the applications we develop to keep them interested. Thaks to this, we have increased the usage time of the applications, which has translated into higher conversions.
We improve communication with our customers, thanks to OneSignal!
What do you like best about the product?
- I love the user experience. The control panel has a friendly and easy-to-understand interface.
- No need to touch the code on the website. The integration is simple and fast.
- Customer service and retention are much better than we expected.
- No need to touch the code on the website. The integration is simple and fast.
- Customer service and retention are much better than we expected.
What do you dislike about the product?
The page sometimes feels unoptimized and slow to load some sections. However, it is not a problem with our internet connection or our computers.
I also think there should be a simplified control panel, with the option to have only a few functions enabled, like shortcuts.
I also think there should be a simplified control panel, with the option to have only a few functions enabled, like shortcuts.
What problems is the product solving and how is that benefiting you?
As soon as we implemented OneSignal, we started to see an increase in sales, a better reception among our customers and decrease in the workload in the customer service department.
Customer acquisition improved too much for us. It means a better situation for us in every way.
Customer acquisition improved too much for us. It means a better situation for us in every way.
Best platform to send and manage In-app notifications
What do you like best about the product?
One of my favorite things with OneSignal is to send in-app messages and notifications to all our users. Our product's overall performance is hardly affected with the OneSignal integration which is a great plus for us
What do you dislike about the product?
I do not have any dislikes with OneSignal. The product's User Interface is very simple and any beginner can easily start using the platform from the get-go. Also, cost-wise, it is cheap
What problems is the product solving and how is that benefiting you?
Apart from sending In-app messages, we also wanted to monitor the response to those notifications. OneSignal's detailed performance reports gives us great valuable insights which is very much needed by us
Great product and great tech support!
What do you like best about the product?
Is helping us to increase revenues by engaging users.
What do you dislike about the product?
Wish we could have more automation on Push Notifications. i.e. be able to rerun the same Push Notification each day. Would like to have more reporting abilities.
What problems is the product solving and how is that benefiting you?
Delivering daily useful content to users which is increasing subscriptions.
The best push notification out there
What do you like best about the product?
It is free. on top of that their support is amazing. Doesn't matter you are a paid customer or a free customer, they take care of you no matter what. One of the best teams I have ever seen.
What do you dislike about the product?
Honestly, I cannot recall any bad experience with this. But, when it comes to Xamarin forms support, I kinda some issues here and there. But overall I think everything is pretty great.
What problems is the product solving and how is that benefiting you?
Our company is developing our mobile app inhouse. So we needed a push notification service. and we were using Xamarin forms. we couldn't find any good full fledge tool to achieve this. But then we came across OneSignal. no regrets.
The best tool to communicate with the user
What do you like best about the product?
OneSignal is a comprehensive and reliable solution. Any company can provide different communication channels to users and customers with only this software. It is very easy to implement because it is not necessary to configure each channel.
What do you dislike about the product?
The analytics are poor, but I understand this is not OneSignal's strong point.
They also don't keep the data for more than 30 days, so it is essential to use an external program to manage it.
They also don't keep the data for more than 30 days, so it is essential to use an external program to manage it.
What problems is the product solving and how is that benefiting you?
We can send notifications to our users worldwide very easily. it is excellent for both our applications and those of our customers.
We increased the usage time of our applications since we started sending notifications regularly.
We increased the usage time of our applications since we started sending notifications regularly.
Awesome customer support with timely, useful help
What do you like best about the product?
One of the best customer support experiences.
Easy to use dashboard
Easy to use dashboard
What do you dislike about the product?
Some API offerings aren't built out via dashboard yet which means separate scripting work needs to be done to access some info.
What problems is the product solving and how is that benefiting you?
It's solving the problem of sending push notifications to particular customer segments.
It's also building out user profiles more clearly to better understand in-app actions.
It's also building out user profiles more clearly to better understand in-app actions.
Just Great!!!
What do you like best about the product?
- Easy implementation.
- Free tool
- Works with webpages or apps
- Works win Android, IOS, Huawei.
- Great support
- Free tool
- Works with webpages or apps
- Works win Android, IOS, Huawei.
- Great support
What do you dislike about the product?
- None, its perfect for my need and I use the product with no cost.
What problems is the product solving and how is that benefiting you?
I had problems with my webpage and a service worker. OneSignal support helped me to locate the error and fix for me the problem.
Extemely rare to find such extreme excellence in client service in todays busy world!
What do you like best about the product?
From the excellent documentation through to the exceptional client service received I think the personal touch provided by the support team which directed me to the right solution was really impressive and surprising even. Not used to things working this well or people caring as much. Well done to everyone who assisted me!
What do you dislike about the product?
Not sure why I struggled renewing the cert I must have picked the wrong bundle or something so I can only blame myself as I was on a skype call at the time....not anything else that I can think of.
What problems is the product solving and how is that benefiting you?
Mobile push integration and delivery to multiple platforms with extreme ease. Segmentation and the rest the platform can do is something I would like to explore as our app grows hopefully real soon.
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