OneSignal
OneSignalExternal reviews
1,122 reviews
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Outstanding support when you need it!
What do you like best about the product?
OneSignal staff are super responsive, treat you like they actually care, and are incredibly patient with questions. They have helped me several times and unlike "support" from other tech companies (throwing you a link to an FAQ), they actually communicate with you and walk you through things. Awesome.
What do you dislike about the product?
There are not more companies like them. They should share their secret for excellent customer support. ;)
What problems is the product solving and how is that benefiting you?
Solved all of our communication issues with push and in-app messaging. In-app is particularly beneficial for us now!
Recommendations to others considering the product:
By FAR the easiest and most supportive tech company of its kind. We reviewed many and they were our choice three years ago and we couldn't be happier!
OneSignal that helps you with Marketing
What do you like best about the product?
-Push Notifications.
- Mailing list for marketing.
- Allows users to send out notifications via email, desktop, mobile notifications.
- Scheduled notifications.
- Users may subscribe to email or desktop notifications as per liking.
- Mailing list for marketing.
- Allows users to send out notifications via email, desktop, mobile notifications.
- Scheduled notifications.
- Users may subscribe to email or desktop notifications as per liking.
What do you dislike about the product?
I do not see anything to dislike, but the notifications are limited to several users if it was not the full version.
What problems is the product solving and how is that benefiting you?
-Marketing.
- Bringing in leads.
- Making customers aware of services provided.
- Sales
- News and updates.
- Bringing in leads.
- Making customers aware of services provided.
- Sales
- News and updates.
Recommendations to others considering the product:
The best solution for product news and sales (marketing).
Great Support
What do you like best about the product?
The support team has been really helpful to me especially Jenna . She explained to me in detail how to get things done and also provided references which guided me throughout my development.
Thank you Jenn, with you I get the things done.
Thank you Jenn, with you I get the things done.
What do you dislike about the product?
The response time is kinda late but is understandable since they're working on a specific hours also because of the timezone differences which I totally understand.
What problems is the product solving and how is that benefiting you?
I am actually building an app that would interface with OneSIgnal. I tried it first using Zapier Integration to OneSIgnal but found out through support that it would be best for me to use REST API instead since I am sending notification to specific external users.
Reliable Push Notification Sending Tool
What do you like best about the product?
It's a Multi-Platform tool that helps us to send push notifications to a larger audience. OneSignal never lags and sends push notifications on time.
We can easily set up new apps and websites without much technical knowledge.
We can easily set up new apps and websites without much technical knowledge.
What do you dislike about the product?
The customer support could be improved. Also, the dashboard could be more attractive and optimized.
What problems is the product solving and how is that benefiting you?
We have daily new subscribers from various sources; keeping them updated about our product is very important. Using OneSignal for sending push notifications helps us do that.
Recommendations to others considering the product:
If you are looking for a solution to update your subscribers about your new product or service, then OneSignal is the best option for you.
Very thorough information provided
What do you like best about the product?
Brit provided so many documentation on workarounds to help solve my issue. The rep mainly drove it on her own intuition to provide beyond and above what I was asking for. This opened doors I didn't know exist in targetting our users better. I now have a lot of material on hand and can better utilize the functions to create segmentation on a far more detailed viewing. Thanks Brit!
What do you dislike about the product?
The exported reports are not language friendly. We create msgs in Arabic and English, but do not see the characters during export.
What problems is the product solving and how is that benefiting you?
Identifying how to target users from a very detailed consumer behavior. The help adddressed above made the issue I was trying to solve for beneficial.
Pretty amazing tool for push notifications. Highly recommend it!
What do you like best about the product?
I like the simplicity of use, loads of functions.
What do you dislike about the product?
I don't have antything I dislike about it.
What problems is the product solving and how is that benefiting you?
I add push notifications and analyze reports about them
Recommendations to others considering the product:
OneSignal is easy to use and contains all you need to manage push notifications :)
Easy Installation and Superb Customer Support
What do you like best about the product?
I was wary of how quickly OneSignal says a user can get up and running, but they are right. Within an hour, I was sending out our first push notifications. And when I ran into a snag, the support team--specifically Brit--jumped in and answered all my questions. Bottom line: easy, fast, and helpful.
What do you dislike about the product?
As of now, nothing. But as I use the app, I'll know more and will report.
What problems is the product solving and how is that benefiting you?
Finding ways to continually reach an audience is a challenge. I needed another venue of communication, which is why I turned to OneSignal.
Game changer for our blog
What do you like best about the product?
Our readers are very engaged. One signal provides an incredible way to KEEP them engaged. It's especially great for breaking news when we are trying to beat other outlets to the punch. I like the easy integration with WordPress. I also love that OneSignal makes it easy for us to maintain our list (removing unengaged users and tracking clicks). Additionally, OneSignal makes manually unsubscribing easy for our customers with a widget located directly on our site.Their customer service is also awesome - they fix any issue we have with the service within a couple of hours.
What do you dislike about the product?
There's really nothing that I would say I *dislike* about OneSignal. Wouldn't mind if it was just a tad cheaper.
What problems is the product solving and how is that benefiting you?
We launched our first blog last year and honestly had no idea what we were doing. One Signal was vital to our ability to get our traffic numbers up in the early months before SEO kicked in and is essential for directing massive hoards of traffic now. And I can't necessarily PROVE this claim - But I swear many of the articles we've pushed using OneSignal have also ended up Google Discover just hours later. Probably unrelated BUT it's enough of a coincidence to have me sending "pushes" every day.
OneSignal improved communication factor in organization and project management
What do you like best about the product?
I like best that OneSignal has greatly brought a positive impact in our organization whereby it has offered a reliable base for sending information in a massive way, be it messages , SMS, push notifications, and emails which can be done simply all at a very short time thus creating good and powerful links rather connections with customers
What do you dislike about the product?
From the great impact and positive contribution of OneSignal in our organization I find no dislike its awesomely amazing
What problems is the product solving and how is that benefiting you?
OneSignal push notification has really helped us to reach our very many customers and deliver to them all they want without them having to report to our geographical location and incase any change of the products be it price change , product availability we are able to notify our customers, also it is relatively available for it is reliable with mobile apps and website templates.
Recommendations to others considering the product:
I highly recommend using OneSignsl because it is easy to manage and utilize and its flexible features.
Excellent tool
What do you like best about the product?
The support team serves fast and resolves
What do you dislike about the product?
At the moment, the only inconvenience that supports engineers helped me with the application
What problems is the product solving and how is that benefiting you?
For several months I was working with an intelligent pillow and needed to notify the user every time the pad ended specific tasks.
One Singal I use to send notifications to users since Firebase was not compatible with the version of the Framework with which I am working.
One Singal I use to send notifications to users since Firebase was not compatible with the version of the Framework with which I am working.
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