OneSignal
OneSignalExternal reviews
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OneSignal is simple to use, well-supported and reliable provider
What do you like best about the product?
Simplicity of integration and reliability of the service
What do you dislike about the product?
Debugging / exploring data is slow & complex
What problems is the product solving and how is that benefiting you?
Sending iOS / Android notifications
Easiest app & web push
What do you like best about the product?
Being able to link external user_ids to a subscription
The log of messages being sent
The log of messages being sent
What do you dislike about the product?
Always getting an error "user_id has unsubscribed devices" but the message does get sent
What problems is the product solving and how is that benefiting you?
Makes reaching user's extremely easy
Multichannel experience
What do you like best about the product?
OneSignal allows you to use a multichannel strategy to distribute content through several channels. In our case we use in-app push and web push, but it also allows you to send newsletters by email, SMS and many other options. In addition, it allows you to easily save the configuration to facilitate quick sending of alerts.
What do you dislike about the product?
The biggest drawback of OneSignal, in my opinion, is that its interface is unintuitive and the navigation of its options could be improved to make it easier to use for team members who are less familiar with these distribution systems.
What problems is the product solving and how is that benefiting you?
One of the main problems that OneSignal corrects is the deficiencies in the internal implementation of alerts offered by our CMS.
It allows us to send urls automatically tagged with UTM to follow the conversion of readers. Another advantage is that it allows the sending of more than 15,000 pushes, something that our CMS does not do, which forces us to divide platforms and browsers, limiting our combined work.
Another important point is that OneSignal allows us to place a photo in our Apple pushes, which our CMS does not allow. This advantage makes the CTR of these alerts much higher.
In addition, Onesignal allows the scheduling of alerts, to be able to maintain a spreadsheet and a continuous flow of messages.
A final point in its favor is its alert preview system, which allows you to get an idea of what the final message will look like.
It allows us to send urls automatically tagged with UTM to follow the conversion of readers. Another advantage is that it allows the sending of more than 15,000 pushes, something that our CMS does not do, which forces us to divide platforms and browsers, limiting our combined work.
Another important point is that OneSignal allows us to place a photo in our Apple pushes, which our CMS does not allow. This advantage makes the CTR of these alerts much higher.
In addition, Onesignal allows the scheduling of alerts, to be able to maintain a spreadsheet and a continuous flow of messages.
A final point in its favor is its alert preview system, which allows you to get an idea of what the final message will look like.
Fundamental to our products success
What do you like best about the product?
We implemented OneSignal into our platform in under 3 hours start to finish. Their customer support has been responsive and comprehensive whenever we have reached out to the team. I also really like the AI aspect of thier documentation search, this has helped us with implementation and debugging on numerous occasions.
What do you dislike about the product?
I find the pricing and feature structure confusing. Lack of access to a per user notification history without an elevated plan is disappointing, especially for debugging uses however we may consider a future upgrade as this would be incredibly helpful. It would also be nice to see SMTP integration for the email channel.
What problems is the product solving and how is that benefiting you?
OneSignal enables us to offer one of our core product features (mobile push notifications) with simple implementation
OneSignal allows us to easily communicate with our players but also keep them engaged and retained!
What do you like best about the product?
Easy to integrate
Easy to use
Generous features on the free tier
Easy to use
Generous features on the free tier
What do you dislike about the product?
Journeys and Schedulling is a bit poor on free tier
What problems is the product solving and how is that benefiting you?
We needed a cost effective tool to implement push notifications and other communication channel with our players, and OneSignal does it for free!
Great platform to increase engagement, easy to use.
What do you like best about the product?
We can reach users that otherwise wouldn't be able to, once is integrated with the app or website, send the a push notification or in-app message is very easy, the builder it's enough to complete most of the task. Their customer support answer in less than 24 hours, and we've been able to solve our queries very quick.
What do you dislike about the product?
We need to work closely with our dev team, and that's a little hard for the priorities and agenda, for integrate the several tags and outcomes.
What problems is the product solving and how is that benefiting you?
Engage users within our app. Send notifications to promote the use of the app.
My Go-To Tool for User Notifications
What do you like best about the product?
OneSignal has become my number one tool for keeping users informed about new features. It’s incredibly user-friendly and offers a wide range of customization options, allowing me to create targeted, timely, and engaging notifications.
What do you dislike about the product?
The pricing could be more competitive. Improving the pricing model could make it even better
What problems is the product solving and how is that benefiting you?
With One signal I can tailor messages based on user behavior, preferences, or demographics.
Useful for a while
What do you like best about the product?
It connects my audience giving them ways to subscribe to my content, they can opt to receive my emails or just notifications about new content
What do you dislike about the product?
It starts to loose efectiveness after a treshhold or maybe I have not configured it well, but the number of people it reaches have decreeased over time and I don´t really know if old subscribers are still finding my content or not
What problems is the product solving and how is that benefiting you?
OneSignal creates an easy option for my readers yo get to know my content by just subscribing to the notifications or emails to be able to read my daily content.
Very good
What do you like best about the product?
very easy in reaching out to customers and the designing interface
What do you dislike about the product?
I dont dislike anything for now but I can tell tomorrow
What problems is the product solving and how is that benefiting you?
Instant communications through in-apps and push
Really simple setup and it does the job!
What do you like best about the product?
It was really easy to configure and implement it in our website. For the prices I think is a very good option.
What do you dislike about the product?
It took a while for me to adapt at the new dashboard, but now it all makes more sense.
What problems is the product solving and how is that benefiting you?
It sends real time notifications to our subscribed users in our web platform so they can take action.
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