Our customers primarily use Barracuda Cloud-to-Cloud Backup for backing up Microsoft 365, including Microsoft Exchange email, SharePoint sites, OneDrive, and Teams data.
Barracuda Cloud-to-Cloud Backup
Barracuda NetworksExternal reviews
164 reviews
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Simple Integration, But Needs UI Improvements
What do you like best about the product?
I like Barracuda Cloud-to-Cloud Backup for its simplicity and ease of setup and integration. It requires less work for maintaining and configuring, which builds higher trust in the backup due to its simple integration. It saves me from the complexity of running backup software and using Microsoft's expensive and disorganized fragmented options.
What do you dislike about the product?
The restore process is confusing and not as intuitive as I'd like. It's not as quick as I would prefer—though it's still decently quick. The menu for the entire Barracuda Cloud-to-Cloud Backup could be improved for intuitiveness. It can be confusing as it considers some things as Teams and others as SharePoint. Data is there and everything works, but more development should be done to improve it rather than just maintaining it.
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-to-Cloud Backup simplifies backing up our O365 tenant, reducing complexity and disorganization of fragmented options. It's easy to use, set up, and integrate, which means less work in maintenance and a higher trust in its functionality.
Reliable Cloud-to-Cloud Backups Without On-Prem Hassle
What do you like best about the product?
The upsides of using barracuda cloud to cloud back up is not having to keep the backups on prem and are with a reliable company.
What do you dislike about the product?
Nothing that I have disliked so far with what we've seen.
What problems is the product solving and how is that benefiting you?
It's solving multiple problems, including not having to host the backups with our own storage along with having a resource available to do this automatically.
Simple Setup and Reliable Microsoft 365 Exchange Backups
What do you like best about the product?
This was fairly simple to setup. We backup mainly Microsoft 365 Exchange data nightly. We have had to restore data as well. It has been running for about 2 years with no issues.
What do you dislike about the product?
Would like a little more detailed reporting regarding total size stored, etc.
What problems is the product solving and how is that benefiting you?
We need to backup critical users Email data
Easy, Quick Setup in Just a Few Clicks
What do you like best about the product?
It is very easy and quick to implement. It just takes a few clicks to set up and run.
What do you dislike about the product?
Sometimes large retrievals from backups take time. Also, they advertise that they do Teams backup but it does not include individual Teams chat.
What problems is the product solving and how is that benefiting you?
Ability to restore deleted emails.
Easy, Reliable Email Recovery and Restore for Critical Data
What do you like best about the product?
It is easy to use to recover and restore emails, reliability wise it works very well, we use this as a go to solution specially if there are very critical data that we need to restore, setting it up and configuring the settings are very straight forward, integrating it with M365 is a breeze!
What do you dislike about the product?
So far there are no dislikes on the solution
What problems is the product solving and how is that benefiting you?
Nothing to say about this as of now
Reliable Backup with Easy Setup
What do you like best about the product?
I like the reliability and easy interface of Barracuda Cloud-to-Cloud Backup. The scheduled tasks are easy to configure, which adds to the user-friendly experience. Setting it up was very easy, which is always a plus. Using it gives me peace of mind knowing I have a backup copy of my data, mail, and accounts.
What do you dislike about the product?
The restore process could be faster to respond and items easier to search.
What problems is the product solving and how is that benefiting you?
I use Barracuda Cloud-to-Cloud Backup to backup all my server OS and data, ensuring I have a backup copy of my data, mail, and accounts.
Reliable Microsoft 365 Tenant Backups with Easy Restore
What do you like best about the product?
Having a backup of our 365 tenants, so we can restore
What do you dislike about the product?
Having a warning or a error in the backup and not being able to fix the issue
What problems is the product solving and how is that benefiting you?
Keeping us compliant with a disaster recovery plan.
Effortless Backup and Peace of Mind
What do you like best about the product?
I really like that Barracuda Cloud-to-Cloud Backup is kind of 'set and forget' once it's set up. It's convenient because I don't have to worry about making sure everything's backed up every day. It just kind of happens in the background, which gives me peace of mind.
What do you dislike about the product?
NOthing comes to mind
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-to-Cloud Backup prevents manual backups, making it hassle-free. It manages backups efficiently by taking away the worry of consecutive backups, ensuring they're always online. Once set up, it's a set-and-forget solution that runs in the background without daily oversight.
Restoration setup streamlines backup management and user-friendliness improves interactions
What is our primary use case?
What is most valuable?
I find restoration and setup to be the most valuable features because they are easy to use, easy to find, and easy to set up for the first time. Restoration allows me to recover a single file or a whole library or folder quickly, with the option to restore to either the original location or a new location. The latest updates have improved user-friendliness, especially for business-to-business interactions, enabling me to handle backup restorations and setups efficiently for my customers.
What needs improvement?
Navigating through folders and finding files can be a bit slow, taking up to three to five seconds between clicks, which feels slow compared to the speed in SharePoint or a browser. While this may depend on the data being loaded, speeding up this process would be an improvement.
For how long have I used the solution?
I have been working with Barracuda Cloud-to-Cloud Backup for four years.
What do I think about the stability of the solution?
From my experience, the stability of Barracuda Cloud-to-Cloud Backup is excellent.
What do I think about the scalability of the solution?
I find Barracuda Cloud-to-Cloud Backup to be very scalable. There is no limit, and I pay for what I use. If I start storing more data, it accommodates without issues.
How are customer service and support?
The technical support from Barracuda Cloud-to-Cloud Backup is excellent. They are responsive and have a strong relationship with their customers.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up an initial account involves some manual processes, which can feel outdated, but it may have been improved since my last setup. Once the account is set up, it works smoothly.
What's my experience with pricing, setup cost, and licensing?
The pricing for Barracuda Cloud-to-Cloud Backup can be considered moderate. It is around £5 per user, which could be pricey for big companies, but backing up is essential when using Microsoft 365.
What other advice do I have?
Overall, I would rate Barracuda Cloud-to-Cloud Backup a nine out of ten.
Barracuda Cloud-to-Cloud Backup
What do you like best about the product?
The best feature of the Barracuda Cloud-to-Cloud Backup is the fast and easy to use interface. The service quickly performs restores. The interface is intuitive and easy to use. The search feature is very helpful for single file / email restores. We like that it integrates with Azure authentication, making it easier for my admins to securely authenticate with MFA. Setup was very easy, we had it connected to our Azure portal in under 30 minutes. Customer support is friendly and helpful. We have not had to create too many tickets, however we receive fast, efficient help.
What do you dislike about the product?
The only dislike is with the licensing. Cloud to Cloud Backup and Message Archiver are now separate licenses. When you purchase the Appliance they both come included. This was something I was not told until after my purchase. However, the product is worth the money and priced competitively within the market.
What problems is the product solving and how is that benefiting you?
We needed a cloud email backup solution for DR and backups as our email, Teams, and One Drive which is cloud hosted by Microsoft Office 365. We needed a solution that performed entire mail box restores even if the user was deleted in Azure. We also needed a solution that allowed us to perform file level searches with unlimited or high storage capacity.
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