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IBM Cloudability

IBM Software

Reviews from AWS customer

8 AWS reviews

External reviews

4 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2795433

Gained multi-cloud cost visibility and have optimized spend with detailed reports and rightsizing

  • January 14, 2026
  • Review from a verified AWS customer

What is our primary use case?

I use Cloudability to track costs across a multi-cloud infrastructure estate, including Google Cloud, AWS Cloud, and Microsoft Azure. Everything from reports and dashboards to anomaly alerts and right-sizing is managed through Cloudability.

I regularly use the reporting feature in Cloudability. If I'm trying to figure out how much cost is attributed to a specific account, I'd create a report based on the account name. That allows for historical tracking of how the costs have maybe increased or decreased over time, and that's quite useful.

In addition to my main use case, I use the dashboards feature regularly as well. If I want to have a higher view level of what cloud costs are within the estate, I would use the dashboards because I can look at multiple cloud accounts at once.

How has it helped my organization?

Cloudability positively impacts my organization by allowing for greater cost observability, which then drives better spending decisions and reduces costs. I've definitely seen those benefits from using the tool, and because of the breadth and depth of the features that the tool offers, you can get really specifically into minute costs. You can save money at the high level by looking across the entire estate, or you can really drill down to save specific costs, making cost saving the biggest benefit.

I can't share any specific metrics around cost savings or decision-making improvements because they'd be business sensitive, but through the right-sizing feature and the commitment manager feature, it's common to save anywhere from 10 to 20% of costs across an entire estate just by right-sizing instances to the right level and then purchasing commitments. Commitments save anywhere between 30 to 50% when executed, so if you're able to do that across a good number of instances, you can easily achieve 10% plus cost savings, which could be massive if your organization has a large cloud spend.

What is most valuable?

The best features Cloudability offers include the reporting feature, which is good because you can get very detailed, not just at the cloud account level, but you can drill down into particular resource usage. You can look at costs over granular periods of time, like one day or a few hours, and that's really good. The Views feature is also beneficial because lots of teams may use Cloudability within an organization, allowing users to segregate data to particular Views so they are only looking at what's relevant to them.

The Views feature in Cloudability is very useful for my teams because if you're in an organization that has hundreds or maybe even thousands of cloud accounts, different teams only operate in specific accounts rather than across all of them. A good way to use Views is to section data based on things such as business unit or which engineering team an individual is part of, so the data can thus be scoped down to specifically the engineer's ownership.

What needs improvement?

The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of the tool, it can't be used across the entire tool. I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense. The Groups feature has improved over time, but it's still not something we feel we can use on an everyday basis, so the IAM section remains an issue right now.

Most of the tool is very well-functioning and developed, and that's the only real improvement area that we've seen.

For how long have I used the solution?

I've been using Cloudability for around two years.

What do I think about the stability of the solution?

Cloudability is very stable. We haven't noticed any downtime.

What do I think about the scalability of the solution?

Cloudability's scalability is excellent because it can link with as few as one cloud account to thousands of cloud accounts, so there are no issues there.

How are customer service and support?

The customer support from Cloudability is great. We regularly talk with IBM, and they help us a lot. I have no complaints at all. They're very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've previously used the direct integrated FinOps features within cloud platforms. In AWS, there's the cost and accounts management section, and we've used similar functionalities in GCP and Azure. While those tools were good, Cloudability offers even deeper features and, because it's multi-cloud, it allows for costs to be seen in one place across all three cloud providers, which is the reason we wanted to use it.

How was the initial setup?

Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have more functionality. So while it's a bit more expensive, you also get value for money because of the breadth and depth of the features.

What was our ROI?

I have seen a return on investment using Cloudability. As I mentioned before, it'd be very easy to save at least 10 to 20% costs from cloud spend just by utilizing the features of right-sizing or commitments management that Cloudability offers.

What's my experience with pricing, setup cost, and licensing?

Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have more functionality. So while it's a bit more expensive, you also get value for money because of the breadth and depth of the features.

Which other solutions did I evaluate?

We didn't evaluate other vendors before choosing Cloudability; we simply evaluated using the built-in cloud provider tooling. The reason for this is that Cloudability is the market leader and has a strong reputation.

What other advice do I have?

I would rate Cloudability a nine on a scale of 1 to 10.

I give it a nine because it's a very good tool with many different features, and the only thing that would push it up to a 10 is if the group IAM access control was more developed. However, that's a minor thing and doesn't affect the core functionality of the tool.

I would recommend using Cloudability and linking it with all cloud providers because the multi-cloud benefit really is great. IBM documentation is good, and their support service is brilliant as well. I would recommend using the tool.


    Thomas SARRAZIN

Easy dashboard creation, provides tools to help users forecast and manage their cloud budgets

  • August 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

Usually, it is used by large companies with a high amount of cloud spend. Something like more than 5 million dollars a year. And, usually, we face multi-cloud challenges.

How has it helped my organization?

The list of optimizations that are proposed by Cloudability has been most effective in reducing cloud expenditure for our customers. Another one is the capacity to deep dive into the consumption and be able, in a very easy way, to analyze your issues or peaks of traffic, something like that, to explain what you should investigate.

What is most valuable?

I like its ability to create, in a very easy way, relevant dashboards. Secondly, all the tagging and mapping, which helps to create some virtual tags. And, all the forecast and budget features, that allow creating, for each user or application owner, their own budget in a very friendly way.

What needs improvement?

The first one is, how to help users, especially practitioners, stick to their commitment plan. For example, how can I use Cloudability to help me optimize my selling plan and my residential plan?

The second feature I'd like to see is a combination of cost visualization and a sustainability approach. I want to see how much cost I consume in the cloud and what my CO2 footprint is.

So, cost visualization and a sustainability approach are the two things I would like.

I would improve the integration, or the preparation of the integration, for a complex environment. I think that we usually assume, "Well, this is easy to integrate." In a very complex optimization, this can become very complex. This is where I think we need to be much more prepared, with up-to-date points, to evaluate the complexity of the landing zone or the account to connect. We also need to make sure that we put all the requirements in front of the customer to make sure that we don't fail in the integration.

For how long have I used the solution?

I have been using it for three years.

I only have one subscription. I always work with the latest version because this is a unique SaaS environment.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. I don't have an issue with the stability itself. As, this is not a tool that has a strong impact on your productivity. If stability is out for one, two, three, four hours, it will not affect your business.

So it's stable, but if there were any outages, it still wouldn't affect.

What do I think about the scalability of the solution?

I haven't reached the limit of the scale of scalability. So, there are the number, the volume of assets, or the volume of data to acquire in terms of the number of days of consumption you acquired. We

I'm not connected with a customer who has reached any limitations. Our customers are mostly mid-size companies.

How was the initial setup?

If you deal with a very large cloud environment with multiple accounts and so on, it can be complex sometimes due to some issues with admin rights.

However, if you deal with a single cloud environment that is very simple in terms of structure, the integration of Cloudability is straightforward.

For example, if you want to acquire all the cost data of a very large company and you have access directly to the higher, privileged accounts, there's no issue. If you want the same company to acquire or use Cloudability just for a subsidiary that is fully dependent on the parent company, it's starting to be complex.

In a very easy, straightforward approach, it can take two, three days to get the data into Cloudability. But if we face a more difficult integration with some problems of security, account privilege, and so on, it can take a couple of weeks.

First, we analyze the scope to be integrated. Then, we define, in the hierarchy of the cloud structure, what we will integrate. Next, we do all the design in terms of how we can access the data, or if there are any security rules that don't allow us to acquire all the data.

Then, we proceed to the integration, which means we create all the repository buckets in the cloud environment and then activate the API to collect the data. That's the integration process.

Last but not least, is to create, with the customer or the users, all the basic structure in terms of creating the accounts in the product, creating the first dashboard, all these things that lead to releasing an environment that is ready to use, to the users.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing an eight out of ten, where one is very cheap and ten is very expensive. Pricing is one of the main issues we face. Cloudability is actually expensive, and it's quite difficult to promote Cloudability to some customers or clients who have a small structure or who have not budgeted to acquire Cloudability.

The price of the license or the usage is a percentage of the top consumption. So it varies from year to year. And, if you are a large customer with a significant amount of consumption, proportionally, Cloudability will be expensive. So the more you use, the more you pay.

What other advice do I have?

Overall, I would rate the solution an eight out of ten because now I expect to be able to have maybe something that is less expensive or reduce the number of features to benefit the main features and maybe pay later for all this.


    Sherri Wooldridge

Enables technology, finance, and business teams to maximize the value of their public cloud strategy

  • March 15, 2024
  • Review from a verified AWS customer

What is our primary use case?

We used Cloudability for cloud cost and usage management. It normalized data and gave us custom cost metrics that enhanced the dashboards and reports to answer the real questions we needed to answer to run the FinOps practice.

The software also facilitated yearly forecasting by allowing us to analyze historical data trends spanning six years. We could model future business projections to refine forecasts and integrate budgets with actuals directly into Cloudability for ten high-spending teams.

How has it helped my organization?

The reporting and analytics section of Cloudability helped us with cost optimization by allowing "drill down" quickly, identifying anomalies, and monitoring usage patterns.  I accessed the system (as did others) daily to answer questions and make informed decisions. I frequently used the top rightsizing recommendations and monitored them continuously, sharing relevant information with the engineering teams for action.

What is most valuable?

The most crucial feature in reducing our cloud costs via engineering efforts was the rightsizing recommendations.  For commitment discount tracking,  the dashboards we created for reserved instance and savings plan coverage and utilization were key to showing ROI. As for Cloudability's integration with AWS, it refreshed the data as often as AWS wrote to the billing files (a couple of times per day), along with pulling usage data from CloudWatch.

What needs improvement?

I wish there had been a way to temporarily remove certain recommendations from the list for teams that couldn't implement them immediately.  Cloudability could have offered more automation functionality and enhanced the cost allocation modeling, although I understand it is there now!

For how long have I used the solution?

I used Cloudability from 2018 - 2023, and then transferred to another company.

What do I think about the stability of the solution?

Stability was also top-notch with only few issues.

What do I think about the scalability of the solution?

Scalability was excellent, and I never experienced issues.

How are customer service and support?

I found their services support team to be extremely helpful and responsive, providing valuable assistance when needed. Their regular support team's response time was generally within a few hours. I also had regularly scheduled meetings with the additionally funded professional services team each week to address any questions and set strategies, since I did not have FinOps staff of my own.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was a customer and hadn't used another solution before Cloudability.

How was the initial setup?

The initial setup was straightforward, and deployment was quick.  Updates were seamless.

What about the implementation team?

The vendor did it, with some input from our team.

What was our ROI?

The ROI was 9x.  The cost avoidance over the span of the last year was nine times what it cost to have the license to the product plus FinOps staff salaries and a few engineers part-time.  We documented both engineering efforts and the commitment discount efforts for 3 years, and each year, the ROI increased.

What's my experience with pricing, setup cost, and licensing?

Setup was easy, and updates seamless.  Pricing is straightforward.  

What other advice do I have?

I have recommended Cloudability to others, as it played a significant role in my success as a FinOps practitioner. Although Cloudability may be one of the higher-priced options, it's worth the investment. Overall, I would rate it a nine out of ten.  It would get a ten if it would have let me choose my graph colors  ;-)

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Manpreet_Singh

Customizable centralized dashboard

  • March 06, 2024
  • Review from a verified AWS customer

What is our primary use case?


What is most valuable?

What I really like is the centralized dashboard, and that we can customize it according to the customer's needs. The support from IBM is also fantastic.

What needs improvement?

They can improve the custom range of the network. Now they have just a one-year dashboard.

For how long have I used the solution?

I have been using Cloudability for the past 7 months.

What do I think about the stability of the solution?

The stability is being improved.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

They are helpful.

How was the initial setup?

The initial setup is straightforward. You can use the APIs and you can connect to your cloud to the cloud availability. It's very easy. There is no market time. We can be accessed. You have the script that will generate on API. It will be integrated to the cloud with our infrastructure. I believe we get the reliability immediately.

Which other solutions did I evaluate?

We have done the POP for the multiple products as well. We used Postgres, and then NetApp. But we found that this is the best product because other companies have some limitations, such as cloud availability. So that is why we choose this product instead of other products.

What other advice do I have?

I rate the overall solution a 9 out of 10.


    Ana Marques

Offers visibility and insights which can guide decision-making

  • November 24, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the product to see the cloud costs. It helps our business, financial, and technology teams.

How has it helped my organization?

Cloudability has given us more visibility and insights that guide our decisions.

What is most valuable?

The tool helps us to resize on AWS correctly.

What needs improvement?

Cloudability needs to improve on data collection from cloud sources.

For how long have I used the solution?

I have been using the product for three years.

What do I think about the stability of the solution?

I rate Cloudability's stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability an eight out of ten.

How was the initial setup?

The tool's deployment is easy and has documentation.

What was our ROI?

We have seen ROI with the tool's use. We saved 20 percent on our budget because of its actions.

What's my experience with pricing, setup cost, and licensing?

Cloudability is a bit expensive.

What other advice do I have?

You need to maintain contact with the company so they can guide you on using the product. I rate it a nine out of ten.


    reviewer2310048

A tool with an easy initial setup phase with the ability to create reports and dashboards

  • November 15, 2023
  • Review from a verified AWS customer

What is our primary use case?

In my previous company, we used Cloudability for a lot of purposes, including reports related to cloud costs and reports based on resources. The solution was also useful for driving through the management groups to find what the cost is for each account, so the main use of Cloudability was related to costs and tagging purposes. In my previous company, we used to check if the resources were tagged so that they would appear in Cloudability, which helped us with the creation of the cost reports accurately.

What is most valuable?

The most valuable feature of the solution is its ability to create reports and dashboards. Users can create dashboards in Cloudability by resource groups and accounts, which is very useful, especially considering its tagging features. Using tags in Cloudability, a user could create a report and dashboard if there was one account, and in that, there are multiple teams.

What needs improvement?

I don't exactly remember the problem with Cloudability. I can say that in my previous company, we could not efficiently make appropriate changes to the tags or resources in Cloudability, so we had to go for another solution, the name of which I can't remember, to help us get the aforementioned functionality. There was an area related to some cost implications that we couldn't work on with Cloudability in my previous company. In general, I feel Cloudability wasn't able to support many resources.

For how long have I used the solution?

I have been using Cloudability for a year. I am a customer of the product.

What do I think about the stability of the solution?

I have never seen any stability issues with Cloudability. Stability-wise, I rate the solution a nine to ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven and a half out of ten.

There are many features that Cloudability does not support. If I look at a tool like Azure Resource Health, which I know offers a dashboard for cost analysis since I currently work with Azure, I see that it offers a wide range of features. The area related to security is not supported in Cloudability, but I am not sure if it was later deployed or not. Another problem with Cloudability stemmed from the fact that in my previous company, we had to deploy multiple things or features in the product by ourselves. There should be some room in Cloudability for the support of resources, indicating how many resource types it supports. Another area of concern in Cloudability is related to its ability to directly trigger action since its users couldn't directly trigger actions from Cloudability, though I am unsure if the latest version of the tool has that feature.

Only eight to ten people in my previous organization were using Cloudability, and later, we tried to get everyone in the company to use it. When we saw that we had to share the product's links and passwords with multiple users in my previous company, we decided that only the cloud governance team and managers should use Cloudability.

How was the initial setup?

The product's initial setup phase was easy.

What other advice do I have?

There are multiple features coming up in the dashboards provided by Azure for cost analysis. People can also consider other options like CloudHealth and CloudZero. I think that some features related to security are missing in Cloudability.

I rate the overall tool an eight out of ten.


    Aswin Kumar

An excellent solution for dealing with multiple clouds

  • November 03, 2023
  • Review from a verified AWS customer

What is our primary use case?

In our organization, we operate on two different cloud platforms, namely AWS and Azure. We use Cloudability to manage costs and optimize resources across both clouds efficiently. This consolidates all cost-related information into a single platform, eliminating the need to check costs separately on Azure and AWS.

The convenience extends to our team's internal process, known as ITAC, which manages the financial aspects of these accounts. By integrating these accounts into Solution X, we streamline our operations and leverage the platform to update our product, view data, and generate reports.

For in-depth analysis, we focus on various functions within AWS, such as EC2 to Lambda. Cloudability allows us to monitor and understand Cloud Memory Metrics and Average Issue on a single platform.

What is most valuable?

One of the standout features of the solution is its groups and views functionality.

What needs improvement?

I would like the API functionality to improve. As a developer, I've found that the APIs could be more robust, providing insufficient information for effective automation efforts. Additionally, regarding memory metrics, the user interface (UI) seems rudimentary, especially compared to AWS. The UA doesn't align precisely with AWS; compared with AWS CloudWatch, it appears outdated. Enhancements in these aspects would significantly improve the overall user experience. Lastly, the update time after uploading data could also be improved.

For how long have I used the solution?

We have been using the solution for the past three months.

What do I think about the stability of the solution?

The solution is highly-stable. I rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is highly-scalable. It can work with large datasets. I rate it a nine out of ten. We have five users for the solution in our organization.

How are customer service and support?

The customer support is good. They can be easily contacted.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my previous organization I have worked with CloudWatch.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

When the company opted for the solution a couple of years ago it was affordable.

What other advice do I have?

It's an excellent tool, especially when dealing with multiple clouds. It streamlines the process, eliminating the need to check each cloud individually. The reporting and visualization aspects are well-organized, offering a clean view of everything from the day's data. The platform provides ample filters and dimensions, particularly useful in the finance domain for filtering based on business dimensions. Overall, it's a highly effective tool for managing and analyzing data across various cloud platforms.


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