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It is a seamless Integration!
What do you like best about the product?
It is nice to have the prospect/account records directly on your Nooks power dialer function.
What do you dislike about the product?
Nothing that comes to mind, Outreach has been a very helpful tool in my outbound efforts.
What problems is the product solving and how is that benefiting you?
Outreach keeps all of my prospecting/emails/calls all in one place for me to review and work on.
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Outreach has made my day so much easier.
What do you like best about the product?
I like that you can work through all of your tasks based on type of task.
What do you dislike about the product?
THe new windo popping up every prospect can be a little bothersome.
What problems is the product solving and how is that benefiting you?
It helps me stay organized.
Good, with room for improvement
What do you like best about the product?
It makes it very easy to manage a lot of prospects and keep track of who is being reached out to. I like that it enables you to be flexible and set up a lot of integrations. Support typically responds quickly and it was easy to get started. I use it on a daily basis.
What do you dislike about the product?
There are some functionalities that don't work as well as they should. For example, being able to edit steps of a sequence when emailing, having a small drafting window, and syncing activity.
What problems is the product solving and how is that benefiting you?
It is enabling us to contact a large number of prospects and keep track of activity. It helps us with lead routing and being efficient in our outbound sales motion.
Robust Sales outreach
What do you like best about the product?
integrates well with SFDC, all the tools and features connect and fit together. Robust platform for large companies.
What do you dislike about the product?
Can be clunky, not the most seamless software. Has almost too many options and features to configure, can take time to get it setup how you want it to.
What problems is the product solving and how is that benefiting you?
Organize sales activities under one roof. Organize and search for past sales activity and keep a accurate record of activities. Test templates and sequences to know which work best for replies, opens, etc.
Excellent tool for automating tasks
What do you like best about the product?
I like the auto-dialer and how tasks are prioritized in the daily task list.
What do you dislike about the product?
I would like there to be more ability to use snippets in the creation of meetings.
What problems is the product solving and how is that benefiting you?
Task automation
Best sales process management s/f for mid & large enterprise
What do you like best about the product?
The functionality and integrations provided by the platform, Ease of use and scalability
What do you dislike about the product?
Cost is bit high and training programs can have more better content
What problems is the product solving and how is that benefiting you?
Sales enablement and outreaching prospects over calls and emails.
Best Sales Execution Platofrm
What do you like best about the product?
How much there is to it and the easy of use. Totally worth the price tag
What do you dislike about the product?
There is a lot to it so the only down site is getting used to it and setting it up but the Outreach team makes it very easy!
What problems is the product solving and how is that benefiting you?
Calling and emailing so that I do nto have to manually to them all.
comprehensive for large enterprises, but too complex and burdensome for small company to implement
What do you like best about the product?
Outreach is a very comprehensive CRM platform and covers everything.
What do you dislike about the product?
too complex and burdensome for a small company to learn and implement
What problems is the product solving and how is that benefiting you?
CRM
Terrible customer service! They do not value your relationship once they have you signed up.
What do you like best about the product?
Everything I liked about outreach can be found in other solutions.
What do you dislike about the product?
They are very slow to respond and break things too often. The feature releases always come with bugs. Often breaking other integrations and fail to show you where the problem lies. they don't play well with any CRM. Intgrations are always poor and data accuacy can never be achieved.
What problems is the product solving and how is that benefiting you?
They no longer solve a unique challenge. Many of the things they solved for are built into modern CRMs. Because they integrations never work, it's better to stay within one system.
Outreach Overview
What do you like best about the product?
The workflow can be customized to fit a variety of different outreach styles.
What do you dislike about the product?
It tends to freeze up often and disrupt the flow of the end user's day. Often needing to be hard refreshed before resuming activities and even needing to restart hardware to get it going again.
What problems is the product solving and how is that benefiting you?
Outreach allows for a customizable workflow and offers a lot of analytics that you don't see offered in a lot of other platforms. This is beneficial as it allows you to drill in and really see what is working and what isn't.
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