Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
Outreach has helped our SDR team automate manual tasks and streamline prospect follow up throught sequences
What do you dislike about the product?
Would love to see more reporting and being able to sort columns in a more customized way
What problems is the product solving and how is that benefiting you?
Allowing our SDR team to reach out to a wider variety of prospects in a more efficient and streamlined manner
Outreach a holistic sales delivery platform
What do you like best about the product?
I like the connectivity that Outreach has with our CRM allowing the CRM to remain the source of truth and Outreach to be the source of action.
What do you dislike about the product?
I would like if Outreach was more adaptable to more customized instances of SFDC.
What problems is the product solving and how is that benefiting you?
Streamling our content delivery process through sequences.
unifying my sales stack
What do you like best about the product?
What I've found to be most helpful about Outreach is the holistic view of all of my pipeline generating activity. The analytics behind it and integration with my other sales stack.
What do you dislike about the product?
Just needing to learn more and be better enabled to take advantage of all of the capabilities
What problems is the product solving and how is that benefiting you?
Visibility into what's working with sequences
The only tool our sales team uses
What do you like best about the product?
We are able to onboard reps quickly since we can create sequences and have them listen to calls all in one platform
What do you dislike about the product?
Nothing, the things I would list here are now in beta and will be released in 2024
What problems is the product solving and how is that benefiting you?
It allows us to move deals through the pipeline and also let's our reps know where they need help
Creating sequences, snippets and Kaia content cards for sales
What do you like best about the product?
Outreach is a great tool for building pipeline. It's also easy to create valuable content to help the sales team succeed. Our customer success manager and rep are greast, and the chat support is reallly helpful.
What do you dislike about the product?
It does not yet have functionality for downloading our content into a spreadsheet or Word file, sequence body content is not searchable (for finding and replacing obsolete words, claims, etc.) and there's no A/B test reporting that you can download.
What problems is the product solving and how is that benefiting you?
Enables us to keep our pipeline strong and feed it consistently. It really helps us stay in front of our prospects.
Account Manager
What do you like best about the product?
Automation, ability to reach customers at scale, sfdc management
What do you dislike about the product?
Not really built for customer teams (vs new business)
What problems is the product solving and how is that benefiting you?
Saving me time & making my day MUCH more prodcutive/effiecient
great and getting better
What do you like best about the product?
Outreach is super helpful to help me track tasks and make sure I am doing all the follow-up tasks I promised
What do you dislike about the product?
Sometimes I struggle with integrations - could be user error, but my emails don't always track over
What problems is the product solving and how is that benefiting you?
Outreach helps me see who viewed my emails/when/how many times. Super helpful when they aren't responding and I need to see if they're even read it.
Make Sales easaier!
What do you like best about the product?
All the tools talk to each other and allow reps to see all of their deals in one central location
What do you dislike about the product?
The Gmail plug-in does seem to be glitchy and some of my scheduled sends do not end up sending, which is frustrating.
What problems is the product solving and how is that benefiting you?
Keeps all of my sales tasks and updates in one platform.
Exciting new features!
What do you like best about the product?
Outreach saves reps time and allows sales reps to work more efficiently. The new AI features are extremely exciting. I am excited to use account planning and data insights to understand my pipeline.
What do you dislike about the product?
There is a ton of opportunity to help support post sales. It is more focused for presales than renewal.
What problems is the product solving and how is that benefiting you?
Outreach saves me time to allow me to prep and build relationships with my customers.
Outbound efforts
What do you like best about the product?
The sequences hope organize our outbound sales efforts
What do you dislike about the product?
I think the reporting needs more work and filters
What problems is the product solving and how is that benefiting you?
We are able to use it for our call tracking
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