Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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I like this product
What do you like best about the product?
I like the integration with Gmail and the easy ability to add a contact to a template, drip, snippet.
What do you dislike about the product?
The interface isn't super intuitive to me.
What problems is the product solving and how is that benefiting you?
My workflow is a lot more efficient.
Easy workflow to make the most of your time
What do you like best about the product?
Easy to see your day from a high level view and easy to build new sequences
What do you dislike about the product?
Can be a bit of data overload and make sure you know which is important based on the next step in your sequence
What problems is the product solving and how is that benefiting you?
Help keep our SDRs organized and to be able to scale a sales team quicker
Outreach Review
What do you like best about the product?
Standardizing and sharing best practices among the team. Ability to coordinate campaign with marketing and deliver directly from a rep.
What do you dislike about the product?
There have been some recent performance issues. Working with Outreach to identify.
The add to sequence box could use some enhancement. Ability to use tags or intelligently recommend sequences to the team
The add to sequence box could use some enhancement. Ability to use tags or intelligently recommend sequences to the team
What problems is the product solving and how is that benefiting you?
Standardizing process and messaging across a large SDR team.
Maximizing our reps time and productivity.
Maximizing our reps time and productivity.
Current customer for less than 1 year
What do you like best about the product?
We have enjoyed the ability to scale our communication with our current and new clients in an efficient way. We've also been able to better hone our literal outreach, growing engagement.
What do you dislike about the product?
I get lost and confused easily in the platform. I've reached out for guidance only to be referred to my in house admin (who is also still learning)
What problems is the product solving and how is that benefiting you?
Scaling our communication with new and existing customers - pushing out collateral on a regular cadence
Focus on what matters
What do you like best about the product?
TIme-saving automation, tracking, analytics, and community!
What do you dislike about the product?
The interface can be glitch and salesforce integration is not as clean as other vendors.
What problems is the product solving and how is that benefiting you?
How to scale prospecting in a targeted manner.
powerful platform
What do you like best about the product?
The automation and flexibility to customize.
What do you dislike about the product?
too early to tell; lots of configuration
What problems is the product solving and how is that benefiting you?
SDR productivity and effectiveness
Excellent AB testing and analysis
What do you like best about the product?
The ability to intuitively AB test messaging across sequences! Outreach makes it so easy to use - you can clone, tweak, and test another set of tests in seconds.
What do you dislike about the product?
The lack of historical data. I want to see my open rate / reply rate / etc change over time in a simple line graph. Currently, we have to manually export and track metric changes every few days, and then manually tie strategic changes by date to those metrics. If Outreach could have a simple historical line graph for each metric, then dots on the graph where sequence edits were made - I'd give this an 11/10.
What problems is the product solving and how is that benefiting you?
We currently solve the complexity of outbound and success tracking for our clients - we manage Outreach for our clients. We can quickly get new messaging rolling, and determine its success in 8-10 business days.
i am new but so far so good
What do you like best about the product?
how it stream lines my reps process and allows for them to focus on what i want them to do, which is calling
What do you dislike about the product?
its pretty robust would of liked more help on onboarding
What problems is the product solving and how is that benefiting you?
emails at scale
Very Good
What do you like best about the product?
Outreach has made our automation process so much better.
What do you dislike about the product?
Nothing so far. We have been delighted with this tool.
What problems is the product solving and how is that benefiting you?
We have been able to identify trends, and see what is working best.
Great product for streamlining and enhancing prospecting
What do you like best about the product?
The fact that my sales reps actually see it as a gift and not just another system that they have to learn for us to capture data
What do you dislike about the product?
Every once and a while the application hits a sticking point or starts running slow. Also, alot of the screens don't automatically refresh without you clicking the refresh button.
What problems is the product solving and how is that benefiting you?
We are using outreach to ensure that our messaging is tailored to the person that it is being sent to without having to have every sales rep know everything about every buyer just to get a meeting. Once we have traction the seller can devote time to doing a deep dive on the potential client.
Recommendations to others considering the product:
Make sure you have the resources available to develop the content. The system is only 10% as useful without thoughtful relevant sequences
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