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Reviews from AWS customer

1 AWS reviews
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  • 1
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Seth T.

Easy to use platform the drives results

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Sequencing with Outreach is incredibly easy, they do a lot of the leg work so you can get started straight away.

I love that you can see everyone in your team's results which allows you to improve together.
What do you dislike about the product?
I find the Salesforce integration can be clunky at times when importing new prospects.
What problems is the product solving and how is that benefiting you?
Creating opportunities. I find Outreach helps keep track of your day to day allowing you to optimize productivity.


    Computer Software

Great tool for SDR teams

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The layout and style of Outreach is very modern and makes it very easy to use. I would say the way the platform functions and looks is what makes it easiest to use.
What do you dislike about the product?
I don't like how some of the tasks function - doesn't seem very intuitive in how you organize your day. There doesn't seem to be a lot of customization there and in that instance, Salesloft does it better.
What problems is the product solving and how is that benefiting you?
Reaching out to people in my Salesforce lists, tracking email opens and replies, sales engagement


    Information Services

Outreach User for 2 years

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
easy to use and the ability to keep up with your leads along the sales process
What do you dislike about the product?
Some features are a little clunky and not everything on there is relevant to user
What problems is the product solving and how is that benefiting you?
solving ability to keep prospects interest along sales cycle. no prospect goes untouched and everything looks customized.


    Information Technology and Services

Great product

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I've enjoyed being able to automate outreach to customers.
What do you dislike about the product?
I wish I didn't need to add contacts into the system. Tout will automatically sync to SFDC based on the email address, I wish Outreach could do this.
What problems is the product solving and how is that benefiting you?
Proactive outreach to customers, and keeping it organized.
Recommendations to others considering the product:
Make sure you need the full functionality.


    Internet

Outreach is great for tracking your communications

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The sequence system which allows scheduled tasks to track your
What do you dislike about the product?
More focus on new features than bugs and working out old features
What problems is the product solving and how is that benefiting you?
We don't call the same people multiple times a day


    Computer Software

Clean UI, easy to use, and functional

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Logs emails quickly, dependable, and easy to set up for users
What do you dislike about the product?
Billing is a bit confusing and I wish we could self-serve more.
What problems is the product solving and how is that benefiting you?
Email automation, email logging


    Marketing and Advertising

Great experience and sales tool

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
One of my favorite tools to use. I've used this both as a BDR and AE and it definitely streamlines your process so you can actually focus on selling.
What do you dislike about the product?
I wish I got more information on new features, sometimes it feels like they're just getting rolled out and I'm not maximizing those features
What problems is the product solving and how is that benefiting you?
Streamlines and automates the process of emails. I can still focus on manually curating better emails to decision makers, but being able to automate that process helps a lot. I can also track to see if they've opened my email or clicked my email, which is helpful for me in terms of my outbound activity.
Recommendations to others considering the product:
If you need to streamline your process, this definitely helps sales teams across all industries


    Computer Software

Great Outbound Sales Platform

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
I love that this software is so heavily focused on outbound sales. It is helping our business development team work through sequences and focus on specific prospects until qualified or disqualified.
What do you dislike about the product?
I am new to the outreach platform and the only thing is the interface can be a little intimidating. The online learning platform is great for working through different parts of the software.
What problems is the product solving and how is that benefiting you?
Outreach is helping streamline our prospecting efforts and lets me know the exact number of tasks I have to complete by the end of day.


    Computer Software

Easy to Use - Slow to Respond

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
I like that Outreach is fairly self-explanatory; anyone can pick it up and use it for day-to-day sales functions. It's fairly seamless and easy to manage across team members.
What do you dislike about the product?
It is very slow to respond, and requires a lot more manual entry than other programs. You have to manually go in and edit different prospect stages, which takes away a lot of time from necessary sales work.
What problems is the product solving and how is that benefiting you?
Customer Relationship Management, Prospecting, Email tracking and management, email cadences. It is easy to track who is opening certain emails and who is responding to certain subject lines.
Recommendations to others considering the product:
Look into Salesforce - although more expensive it is much more intuitive and will save your sales teams a lot of time in the long run.


    Computer Software

Does the job!

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
Outreach definitely makes my workflow easier. I can't imagine doing the work of a BDR without it.
What do you dislike about the product?
Outreach can be pretty slow sometimes and I often find myself wishing there were slightly simpler ways to navigate around in it.
What problems is the product solving and how is that benefiting you?
I use outreach to better enable myself to reach out to potential prospects. I definitely get more reps in with Outreach and stay better organized than I would by myself
Recommendations to others considering the product:
I haven't used other tools besides outreach to best enable my prospecting but as far as I know, I couldn't not use it and do my job to the same extent I do now.