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Reviews from AWS Marketplace

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External reviews

3,367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sarah S.

Outreach is amazing!

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Visually its amazing and creates excitment. Outreach is easy to use once proper practices are in place.
What do you dislike about the product?
No app capabilities yet. Text messaging is in Beta.
What problems is the product solving and how is that benefiting you?
The ability to see open, replies, and see how well our emails are being recieved. This helps us as we are always trying to increase our rates.


    Joe T.

It's a ferrari that surpasses none other

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Indepth functionality and deep product feature
What do you dislike about the product?
Sometimes I have to do things slower but it's fine
What problems is the product solving and how is that benefiting you?
I love that it's ensuring I have no dropped follow ups


    Financial Services

Outreach is an innovative company that puts its customers first.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach's Kaia AI has been impressive so far.
What do you dislike about the product?
The product feels overwhelming at times.
What problems is the product solving and how is that benefiting you?
Better engagement with prospects and deal velocity.


    Financial Services

Outreach Review

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach has helped our SDR team automate manual tasks and streamline prospect follow up throught sequences
What do you dislike about the product?
Would love to see more reporting and being able to sort columns in a more customized way
What problems is the product solving and how is that benefiting you?
Allowing our SDR team to reach out to a wider variety of prospects in a more efficient and streamlined manner


    Financial Services

Outreach a holistic sales delivery platform

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
I like the connectivity that Outreach has with our CRM allowing the CRM to remain the source of truth and Outreach to be the source of action.
What do you dislike about the product?
I would like if Outreach was more adaptable to more customized instances of SFDC.
What problems is the product solving and how is that benefiting you?
Streamling our content delivery process through sequences.


    Information Technology and Services

I am a new OutReach user, working with it for 4 months. The product is good but complex.

  • October 05, 2023
  • Review verified by G2

What do you like best about the product?
The technical support chat feature. The technicians manning chat are fantastic! Patient and very helpful. I seem to alwasy get a resolution and end up walking away with a better understanding of how to use the system.
What do you dislike about the product?
Having to click multiple times to get it to take an action.
What problems is the product solving and how is that benefiting you?
Messaging to leads, reporting, tracking and management of lead nuturing process.


    Keith S.

Automate your sales group

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The platform has made our team more efficent and nibble when prospecting and pull people through the sales process.
What do you dislike about the product?
None, the product has sold itself over the years
What problems is the product solving and how is that benefiting you?
We're integrating our outbound/inbound tasks and managing all prospecting with Outreach


    Capital Markets

Outreach review

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach has helped create more efficiency for our group to carry out our daily tasks and organize our information in our CRM.
What do you dislike about the product?
Only few times working through kinks, downtime, and trying to get timely support for few ticket items.
What problems is the product solving and how is that benefiting you?
Outreach helps create transparancy for our sales reps activties to be tracked in Salesforce.


    Joe S.

Fantastic sales tool!

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The ability to streamline all of my daily sales tasks, while being able to personalize the specific messaging.
What do you dislike about the product?
That it can't make cold calls for me. :)
What problems is the product solving and how is that benefiting you?
The core problem Outreach solves is being able to reach multiple people at one time.


    Brionna B.

unifying my sales stack

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
What I've found to be most helpful about Outreach is the holistic view of all of my pipeline generating activity. The analytics behind it and integration with my other sales stack.
What do you dislike about the product?
Just needing to learn more and be better enabled to take advantage of all of the capabilities
What problems is the product solving and how is that benefiting you?
Visibility into what's working with sequences