Outreach Sales Execution Platform
OutreachExternal reviews
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Great for SDRs
What do you like best about the product?
Super easy to put people in sequences and the sync with Salesforce is great
What do you dislike about the product?
It's a little complicated to create sequences
What problems is the product solving and how is that benefiting you?
Automating emails
Recommendations to others considering the product:
Make sure you have aggressive growth goals and great data on your prospects to back your usage. If you aren't using DiscoverOrg to fuel your email campaigns then there is no point to having the tool
Efficiency to the Max!
What do you like best about the product?
the tasks in outreach and automation - quick insight into emails, activity, and customer profile all on one platform
What do you dislike about the product?
sometimes a little clunky and logs me out randomly but nothing major
What problems is the product solving and how is that benefiting you?
i am in sales and outreach helps me in my day to day job by helping me reach my quota or at least attempt to
Recommendations to others considering the product:
n/a
Helps Management my Pipeline
What do you like best about the product?
I can get automated touches on my accounts which is nice, it provides me information on when is best to reach customers. What is the best is the ability to send different levels of customers
What do you dislike about the product?
Not as easy to create new sequences, but I like the variety it offers. As a new user, it's a little confusing on how to access and utilize all of the features.
What problems is the product solving and how is that benefiting you?
I can keep continuous follow-ups to my prospects
Recommendations to others considering the product:
Provide live demos, and make the platform more intuitive. It could showcase the features better.
ESSENTIAL for Sales and Research Roles, Outbound or Inbound!
What do you like best about the product?
-Sequencing
-Follow-ups
-Easy to use when making calls
-Follow-ups
-Easy to use when making calls
What do you dislike about the product?
-No voicemail option
-Not always intuitive when creating sequences
-The pop-up panel automatically makes Salesforce display at 90% via the least Google Chrome update on Macs...very hard on the eyes
-Not always intuitive when creating sequences
-The pop-up panel automatically makes Salesforce display at 90% via the least Google Chrome update on Macs...very hard on the eyes
What problems is the product solving and how is that benefiting you?
-Mass sequencing and emailing/calling of prospects and existing clients
Recommendations to others considering the product:
Great way to leverage your existing database. Works like a dream with Salesforce.
Sequences
What do you like best about the product?
How I am able to track all the emails I send to my prospects, helps me to know if they have opened the emails and tasks. Also, one of my favorite things is having the ability to let my prospects schedule an appointment with me by using adding a link under my email signature.
What do you dislike about the product?
When some prospects get stuck on old sequences without me realizing, this usually happens when it is over 300 prospects. This stops me from reaching out to people for a long time.
What problems is the product solving and how is that benefiting you?
Haven't solved anything per say but I did realized that the same prospect cannot be put on the same sequence more than one more.
Outreach review
What do you like best about the product?
Gmail integration
Snippets
Templates
Insights from sequences
Snippets
Templates
Insights from sequences
What do you dislike about the product?
Hard to bulk edit
Hard to see who is in an active sequence vs a sequence that they are a) Finished or b) is paused/ended
Cost
Hard to see who is in an active sequence vs a sequence that they are a) Finished or b) is paused/ended
Cost
What problems is the product solving and how is that benefiting you?
Outbound sales strategy
I DONT UNDERSTAND SALES BEFORE OUTREACH
What do you like best about the product?
I really love the automation. Its make it really easy to add a prospect to a cadences. There are so many integrations that really make the life of an SDR easier and completely effective.
What do you dislike about the product?
One thing that I dont like is that it is buggy at times. I think this is a fairly new tool but over all amazing!
What problems is the product solving and how is that benefiting you?
Large inbound funnel that needs more automation for SDRs to make more touches on leads.
Good Overall experience
What do you like best about the product?
My experience with outreach has been good over the year or so that I have used it.
What do you dislike about the product?
Better integration with SFDC but no complaints overall
What problems is the product solving and how is that benefiting you?
Reaching out to prospects trying to
Outreach for an ADM team
What do you like best about the product?
I like how much more organized i'm able to be with my prospecting efforts. Things used to slip through the cracks, but Outreach makes that next to impossible.
What do you dislike about the product?
The integration with Salesforce tends to bog things down quite a bit, but i'm not sure there is really a way around that.
What problems is the product solving and how is that benefiting you?
Disorganized prospecting efforts have been much more organized and important leads/tasks no longer get forgotten.
Once you got it down - you're golden.
What do you like best about the product?
I like how easy it is to navigate once you get it down. It took me about a week to get used to but once I was used to it, it changed my day to day schedule and made it more productive.
What do you dislike about the product?
The on-boarding process took a bit of time. Outreach runs very well with Salesforce, but moving every lead/contact over to sequences took time.
What problems is the product solving and how is that benefiting you?
Being able to track what templates and sequences are the most successful through the Outreach analytics.
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