Outreach Sales Execution Platform
OutreachExternal reviews
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Great Product
What do you like best about the product?
The ability to have my tasks and contact organized
What do you dislike about the product?
We're using this in Beta, so the view on the main screen has gotten worse over time. There are three scrolls on the page which makes it challenging
What problems is the product solving and how is that benefiting you?
We're solving sales problems, with keeping everyone on task and organized, when to call, when to email, etc. The benefit is organization. It's so easy to lose track and Outreach helps us with contacting our customers more often
Recommendations to others considering the product:
Absolutely useful
Great software that speeds up your workrate!
What do you like best about the product?
The ability to create a sequence of different activities that will automatically go out. This give me more time to find new prospects and have real discussions.
What do you dislike about the product?
Sometimes I feel like the reporting abilities can be a little sparse, it would be good to have more options so I can quickly make lists of people that havent opened my email etc...
What problems is the product solving and how is that benefiting you?
Efficiency! We can get dfar more work done in a day.
Recommendations to others considering the product:
Just give it a go and it will revolutionise the way you reach out to prospects!
I am a power user of outreach
What do you like best about the product?
sequences and trackability. I used Outreach at my last company but was never trained properly
What do you dislike about the product?
I love the product, there is nothing I can think of that can be improved.
What problems is the product solving and how is that benefiting you?
trackabiloty, working at scale
Good experience!
What do you like best about the product?
Automating day-to-day tasks and workflows. Reducing the number of missed touches and allows you to ensure every lead gets touched appropriately. Automated and reply emails are a great feature.
What do you dislike about the product?
Syncing to sfdc can take too long. There are numerous different bugs it seems in terms of needing to relaunch the app at times and certain features not always being available.
What problems is the product solving and how is that benefiting you?
Monitoring, automating, and ensuring the proper number of touches on every lead. Gives structure to follow up
Recommendations to others considering the product:
Dive in head first and work through the bugs and learning points. It is very helpful once you get used to it.
Great way to integrate sales platforms and make your day to day easier
What do you like best about the product?
I like that you are able to track clicks, opens, replies right from your email inbox
What do you dislike about the product?
Not much I dislike about outreach - great tool
What problems is the product solving and how is that benefiting you?
It is so easy to track people in cadences, makes auto-prospecting so easy.
Outreach is great
What do you like best about the product?
I like that I can use it for mass blast campaigns as well as targeted emails that are strategic.
What do you dislike about the product?
Pretty big learning curve for new users and it has a lot of options I don't utilize. Not necessarily that they are bad just I do not find value in them.
What problems is the product solving and how is that benefiting you?
Making my sales campaign & cadence easier. Also helps me keep on track.
A good step forward for sales professionals
What do you like best about the product?
The ability to create custom snippets & templates is a big time saver. I often write emails, with 20-30% of the content being custom and the remaining 70-80% being content that I'll repurpose from a snippet or template. This is extremely helpful not having to copy and paste this information.
What do you dislike about the product?
I still struggle with how to best manage follow up activities and my personal workflow. Not everything needs to be in a sequence so is it best to create a task or have an email bumped back to your inbox? The task interface within Outreach leaves a lot to be desired, specifically when trying to draft an email.
What problems is the product solving and how is that benefiting you?
Outreach helps tremendously when you are trying to prospect. It helps provide organization and structure around who you're trying to target, the message you send and you're follow up. I have had a few people positively reply to me after a 3 or 4 step sequence.
Recommendations to others considering the product:
We also considered Salesloft. We felt that Outreach had a cleaner and slightly more intuitive interface.
Good tool, but still needs a little love
What do you like best about the product?
Outreach helps me stay on top of my prospecting so much better! It tells me when a prospect is high engaged and helps me prioritize my outreachs (pun intended). It also allows me to build sequences so I can streamline my reach outs.
What do you dislike about the product?
The UI is still pretty clunky. There's so much functionality that often times the page is hard to read. Particularly if you're making calls with custom emails in a sequence. It's also still pretty slow, but faster than it was last year!
What problems is the product solving and how is that benefiting you?
Speeding up prospecting and not letting so much slip through the cracks!
Recommendations to others considering the product:
Fix your UI and load times before adding more functionality! I love your product, but it can be highly frustrating. f
Outreach gets me responses while I sleep
What do you like best about the product?
I love the fact that I can set-up a sequence of emails over a long period of time to engage and re-engage a potential lead until they reply. I'm reaching out to potential customers all over the world and Outreach is smart enough to only send email to contacts during their working hours so there's a less likely chance your email is lost in the midnight shuffle.
What do you dislike about the product?
I haven't found anything yet that I don't like. I don't use Outreach as my entire CRM and only use it to send marketing emails and for that it's all good.
What problems is the product solving and how is that benefiting you?
The ability to send tons of emails to many prospects without having to remember to follow-up. I can see when an email is opened and if they responded. You get OOO responses and Outreach is smart enough to recognize the response is an OOO and continues sending your email sequence until the sequence ends or you get a response.
Love Outreach!
What do you like best about the product?
Outreach has made it so easy for me to track email and call tasks, and its seamless integration with Salesforce has made bulk importing a very fast and efficient process.
What do you dislike about the product?
Sometimes my Outreach to Gmail extension doesn't work properly, and I have to re-install the extension to get it to work.
What problems is the product solving and how is that benefiting you?
Solving the business problem of how to strategically reach out to the most leads, not letting things fall through the cracks, and not allowing folks to be put into the same sequence twice.
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