Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Best thing my company has bought
What do you like best about the product?
I like that it all there in front of you. Its a single source for all my sales needs when it comes to reaching out to prospects.
What do you dislike about the product?
There are a few technical things that could be fixed, but my supervisor has spoke to our CSM to express that.
What problems is the product solving and how is that benefiting you?
Everyone is a lot more organized and our supervisor is able to see our metrics. We are able to test different emails and subject lines and see whats working and easily teak things.
Outreach Review
What do you like best about the product?
Really simple to use. I can build templates on the fly and love to see when someone opens my emails
What do you dislike about the product?
Nothing glaring really. Sometimes the pictures in my templates get bigger when I pull them up in an email.
What problems is the product solving and how is that benefiting you?
Our follow ups with content can take time. Using an Outreach template has cut down that time dramatically. Using Outreach for sequences is also a huge benefit.
Recommendations to others considering the product:
It's really robust and does sequencing, templates, and email tracking really well. Make sure you train your sales force on it so they can get the most out of it. I have some colleagues who don't use it much because they don't know what's available.
Great tool!
What do you like best about the product?
The ability to reach out to multiple prospects in an easy fashion is huge. The tool is easy to use once you do your first sequence and the insights you get afterwards are invaluable.
What do you dislike about the product?
The first time you use it there are a lot of different options, both good and bad I guess, so it can take some time to figure it all out. If there are more training options that we could have better access to that would be something that I would like to look into.
What problems is the product solving and how is that benefiting you?
Quickly reach out in a one to many fashion. I love this tool for helping me reach more companies quickly. This is an awesome tool for a sales person to use.
Account Executive
What do you like best about the product?
Easy to use, tons of functionality related to email sequences, snippets, templates, the ability to see LinkedIn and relevant social media post within accounts. Reminder sequences to tickle my prospects is super useful.
What do you dislike about the product?
The calendar booking tool could be a little easier to use. Toggling between gmail & creating an invite could be a little more streamline.
What problems is the product solving and how is that benefiting you?
Making sure I am actively working through my pipeline and touch my prospects with relevant content in a systematic way.
Increase speed, reduce redundancy
What do you like best about the product?
Easy to use, and helps you prioritize your day. Especially from an SDR function
What do you dislike about the product?
I wish the reporting and visibility were easier to use, understand. Also, it's text based only, not HTML.
What problems is the product solving and how is that benefiting you?
Speed to market. Reduction of redundant tasks.
Recommendations to others considering the product:
HTML email, DAM integration
Outreach Review
What do you like best about the product?
It's very easy to navigate around the platform and add prospects to campaigns. Tasks are great!
What do you dislike about the product?
Doesn't integrate with Ring DNA very well, but I think our company is getting off Ring DNA and moving to Outreach to call
What problems is the product solving and how is that benefiting you?
I've been booking more meetings and making more money with such an easy interface
Recommendations to others considering the product:
I recommend using Outreach if your company along with Salesforce!
Really useful tool!
What do you like best about the product?
I like how easy it is to sequence and track prospects by completing a list of "tasks". It makes it easy to call 100 people in a row in a few hours. I also can't imagine working as a market development representative without it. It's really easy to track what you've done in a day, especially with dashboard integrations with SalesForce.
What do you dislike about the product?
There's one main glitch I've encountered--sometimes when you press "play" on list of tasks it doesn't work. It also could be more intuitive, but since it's a very robust tool it's fair that simplicity of use isn't one of its features.
What problems is the product solving and how is that benefiting you?
It helps my team stay on track and reach out to as many prospects as possible. It helps my team stay focused and automatically sends emails to people who we're targeting. Our team would probably be half as productive without it.
Recommendations to others considering the product:
I recommend it, period.
Great Way To Generate Leads
What do you like best about the product?
I love how you can create custom campaigns and have a task automatically generate when someone clicks on one of links in your message. This lets me know what they were watching and what to talk about when I call them on a follow up call.
What do you dislike about the product?
I wish it was easier to get back to the previous screen you were one. I wish there was a tab to view the tasks within a specific sequence. If I click on a task and look at that contact, then I have to go back to the beginning again to get back to the other tasks.
What problems is the product solving and how is that benefiting you?
More leads. I have closed a lot of deals from my Outreach campaign.
Productivity +100%
What do you like best about the product?
The task management and bulk emailing, I can't imagine a marketing service that top that. The system is very easy to navigate and achieve whatever I need to do.
What do you dislike about the product?
Quite a few bugs. I really dislike that I cannot view some pages and reports. The lack of customization on reporting.
What problems is the product solving and how is that benefiting you?
Solved developing a daily call and task list efficiently.
Account Manager
What do you like best about the product?
It could automatically prevent us sending emails to people who has been recently touched by other team members, which could cause confusion and unsatisfiction from clients. Most importantly, it saved me a lot of time to send emails automatically to hundreds of prospects in a few minutes and helped to track their status, if they opened the email or replied to it, from there I can take a more precise action to improve the meeting conversion rate.
What do you dislike about the product?
It can't set the right stage for those who had told us to remove them from the mailing list or had booked the meeting with us, we have to manually change that. Sometimes it's easy to contact the people again who have told us not to send them emails again.
What problems is the product solving and how is that benefiting you?
I am able to send emails to a large group of targeted people without any pain
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