Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach makes prospecting a breeze!
What do you like best about the product?
The sharing of templates is very easy. Building and cloning templates and sequences are user-friendly. I like the tagging aspect for templates as well.
What do you dislike about the product?
I would like the ability to set time zones for prospects in the system so emails will go out appropriately based on whatever time zone they are in.
I would like an easier thread style to view the emails between a prospect and myself.
I would like the ability to see what another co-worker has sent via email in the past to a prospect inside of outreach.
Linkedin integration would be nice too!
An easier way to see how many prospects you are contacting from a single company would be nice also.
I would like an easier thread style to view the emails between a prospect and myself.
I would like the ability to see what another co-worker has sent via email in the past to a prospect inside of outreach.
Linkedin integration would be nice too!
An easier way to see how many prospects you are contacting from a single company would be nice also.
What problems is the product solving and how is that benefiting you?
Easier to outbound to more prospects a day using Outreach. Because we can cast a wider net in a month period than before we are able to conduct more demos in a month leading to more sales.
Recommendations to others considering the product:
Their product support is extremely helpful and responds fast. They keep improving the product and making innovations that the community really wants.
Outreach makes my job easier
What do you like best about the product?
I love that I can customize email blasts, add as few or as many sequences as I want. It's fast and easy to use, and it takes a lot of work off my hands. Setting up a sequence is super simple. My company creates sequences for us to use, and I really appreciate that I can go in and make a copy of that sequence and then change it to be what I want it to be.
What do you dislike about the product?
I wish that I had a way to have sequences stop to every person at a domain. For example, if I send an outreach to 3 people at a company, if one of them responds, I'd love for the sequences to the other 2 to automatically stop.
What problems is the product solving and how is that benefiting you?
Time saving!
Recommendations to others considering the product:
N/A
Fantastic platform for enabling sales development
What do you like best about the product?
Outreach was amazing for task based outbound. Outreach allows you to set up tasks for account based outbound and then complete them depending on what type of cadence you build. I really loved the Linkedin integration, making it very easy to utilize the sales navigator functionality. Because outreach has a dashboard with daily tasks to complete, it easily gives you can idea of what needs to be done to hit daily and weekly metrics.
What do you dislike about the product?
The support was typically pretty slow and it always took a while to figure out the problem. Also the platform seemed to suffer from performance issues at times, slowing down to a crawl and making it tough to use on several occasions.
What problems is the product solving and how is that benefiting you?
Task based outbound is easy in outreach, and after using both Salesloft and outreach, it is much easier to use Outreach. However both platforms are equally effective so it can come down to personal preference.
Recommendations to others considering the product:
Make sure that you learn how to effectively use the tool. There is so much more than just the email functionality. The Linkedin feature is second to none.
Great way to reach and track touches on leads
What do you like best about the product?
I like the ability to track the information from one call to follow up in the future and pick up where the conversation left off
What do you dislike about the product?
I wish there were ways to better track if an email was delivered without it being opened and also if there was a spam reviewer to advise if an email looks like spam.
What problems is the product solving and how is that benefiting you?
We are able to have transparency into touches on prospects.
The All in One Prospecting Tool
What do you like best about the product?
I like that I am able to send a large amount of emails automatically.
What do you dislike about the product?
I wish that it was easier to sort my prospects by their respective roles.
What problems is the product solving and how is that benefiting you?
I am able to keep my prospecting organized. The issue before was that I was prospecting into so many people that it was difficult to keep them together.
Recommendations to others considering the product:
Outreach is absolutely the best prospecting tool on the market. I know other sales organizations using other tools and they simply do not stack up.
Great Workflow
What do you like best about the product?
Outreach is great for streamlining sales cycle and drip campaigns for prospects. I love how it integrates with Salesforce and makes logging and keeping track of needed information. I would also like to say that prospect profiles are very nicely laid out and all information, even some items I would not think of, are readily available which makes you that much more effective when reaching out.
What do you dislike about the product?
I have yet to find something that i dislike... It works great with my needs.
What problems is the product solving and how is that benefiting you?
Not letting things slip through the cracks with regards to drip campaigns and timely contacts.
Daily User and Outreach meets and exceeds the needs.
What do you like best about the product?
Outreach has a great UI and does a fantastic job at:
Task scheduling
Email scheduling
Sequence building
Task scheduling
Email scheduling
Sequence building
What do you dislike about the product?
Outreach has more outages than it should also I use Grammarly to check my emails and grammarly doesn't work well in the email writing and it can be quite frustrating. There isn't anything that would keep me from implementing Outreach at another company.
What problems is the product solving and how is that benefiting you?
The ability to have multiple touches with prospects and send out scheduled emails.
Recommendations to others considering the product:
Outreach is great and does a fantastic job.
Very useful, gets me deals.
What do you like best about the product?
Mass email management and cool features.
What do you dislike about the product?
UI is a little tough, only because there are so many features and functions it's hard to navigate all the great options.
What problems is the product solving and how is that benefiting you?
Managing about 1,000 customers, regular and relevant contact.
Recommendations to others considering the product:
Focus on your specific use case, try not to boil the ocean all at once. There are many levels of great functionality.
Outreach is a solid product
What do you like best about the product?
This solution creates a ton of efficiency in our sales process, as we're able to intelligently automate our outbound prospecting. Having a tool like Outreach or Zenprospect is essential to our ability to hit our sales targets. I've used both products, and while they each out-perform in certain areas, I can confidently recommend either to teams doing outbound sales. One area where outreach has the edge is it's ability to integrate into your calendar and schedule meetings. As of early to mid 2018, Zenprospect had not yet offered that.
What do you dislike about the product?
If you're not on an enterprise plan, the customer support can take a few cycles to get an answer. In the early days of learning the product, I routinely found myself going through multiple back and forth emails just trying to convey the issue I was facing, and at times it felt like I was educating their team on how the product works. They do have a robust knowledge library though, and support has been getting better with time. I wish we also had the ability to identify prospects through this platform. That's one area where Zenprospect wins.
What problems is the product solving and how is that benefiting you?
We automate our outbound sales process with Outreach. This has dramatically increased our ability to personalize prospecting and follow up in a timely manner, ultimately driving more opportunities and sales. In particular, the ability for our sales team to quantify what messaging is or is not effective is important.
Recommendations to others considering the product:
Look at ZenProspect as well. Both are great products.
Makes Life Easy and Colloaborative
What do you like best about the product?
Outreach is a dream for the members for my team. For those who are disorganized, outreach is a one stop shop for all their needs. For others, it provides a platform for collaboration and optimization. Would definitely recommend to other teams.
What do you dislike about the product?
Sometimes outreach seems a little slow. For example, just pausing a sequence takes a moment of calculation, it seems. Also there are so many features that sometimes i feel like optimizations in the UX have been missed.
What problems is the product solving and how is that benefiting you?
In my organization, we send lots of cold emails and this keeps us organized and provides learnings for future growth. Increased outreach better operations optimization.
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