Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Outreach made simple.
What do you like best about the product?
Outreach has changed made my life as a BDR. I couldn't imagine doing my job without it. Integrations with gmail, salesnav, gcal, owler are huge.
What do you dislike about the product?
It's easy to live within outreach and focus in on the tasks as a BDR and be less dynamic. Not the solutions problem, but is important to work with support and CSM to develop best practices.
What problems is the product solving and how is that benefiting you?
With Outreach it easy to make 50+ dials a day, it's easy to automate drip campaigns and send one off emails, and schedule meetings (similar to calendy).
Outreach helps you reach out
What do you like best about the product?
Sleek interface, easy to send emails and make calls. Syncs with Salesforce. Makes it very easy to keep track of what my leads are doing and what changes are happening within their organizations. The ability to view updates has been vital
What do you dislike about the product?
Sync sometimes gets confused on duplicate leads, requires managerial intervention to fix the issues, no merging of leads. Occasionally logs me out and I still prefer to use gmail directly for my emails.
What problems is the product solving and how is that benefiting you?
increased productivity and efficiency
Recommendations to others considering the product:
Try it out and see for yourself, works better than any other similar product I've used.
Outreach for DSR
What do you like best about the product?
I love the sequences in Outreach it makes it so easy and simple to go after targeted prospects. The way you can customize them for each individual task is perfect for going after different levels and personas of prospects. Being able to manage accounts and tag them for specific campaigns/sequences is great. The way tasks are organized and how you can call straight from the task is awesome. The 360 view is perfect for starting your day off and seeing what you need to complete and where your focus should be whether it's on emails or calls. I like how the tags from salesforce on each contact carry over to Outreach so you know what stage that contact might be in. Also being able to see the activity from previous months and even years is great for new reps starting out or if accounts get switched. Email templates are perfect for campaigns, you can easily make them and use them within each sequence.
What do you dislike about the product?
I wish the sync with Salesforce CRM was better, that can cause problems when updating information on a contact. Sometimes calling from Outreach puts back bad sound and struggles from time to time to connect. I wish you could organize daily tasks by account and focus on each account then move on to the next so your messaging doesn't have to change each call.
What problems is the product solving and how is that benefiting you?
Solving the problem of having to prospect manually, the benefits save so much time of manual tasks. If i didn't have Outreach i would only be able to reach out to less than half the prospects I'm currently going after. The benefits are endless with Outreach, you can be as targeted as you'd like or go very broad and prospect into big groups. Solving issues with not being able have organized prospecting for each rep and each account they are going after.
Great tool to enhance your CRM
What do you like best about the product?
The ability to easily email, call and track correspondence with prospects. Integration with CRM and lead generation tools are great. The Outreach Everywhere tool is a big bonus
What do you dislike about the product?
The tasks section of my dashboard hasn't been working recently. Although the customer support team was quick to act, they weren't abe to find what the issue was.
What problems is the product solving and how is that benefiting you?
The biggest problems being solved are the ability to track all correspondence and have a history of all outreach to prospects. Also the ability to have automated emails mixed in our sequences in a seamless fashion.
helping outreach
What do you like best about the product?
simplicity of people able to send emails
What do you dislike about the product?
that it is very slow from time to time and i have to refresh everything
What problems is the product solving and how is that benefiting you?
helping me expand my sales career
Perfectly adequate
What do you like best about the product?
I like that it integrates with multiple systems.
What do you dislike about the product?
That is autologs out so often, that the password has to be changed every 3 months to something entirely new, that it doesn't allow for text follow up.
What problems is the product solving and how is that benefiting you?
Sequencing leads - it's really helpful as an online task management and orginanization tool.
Recommendations to others considering the product:
It's a really good tool for mass emailing, for keeping track of lots of different leads and their activity, and for creating templates, sequences, etc to use for any given situation in the sales process.
Outreach is a lifesaver!
What do you like best about the product?
As a sales rep, I really enjoy using Outreach for my prospecting campaigns. I really appreciate the level of detail within the tool - from sequences, to templates, and snippets - Prospect makes sure you have full functionality for reaching out to clients. It's so simple to set up multi-step campaigns, and Prospect will track all the data for you (i.e. open rate, click rate, bounce rate). And best of yet, it integrates seamlessly with SFDC.
What do you dislike about the product?
There's not really anything I actively dislike, but just some features I don't think are necessarily useful for my day-to-day (i.e. Tasks)
What problems is the product solving and how is that benefiting you?
I am solving for sending manual emails and having to manually followup with prospects and clients. The benefits are that it enables me to be personal at a scaled level.
Powerful but a bit clunky
What do you like best about the product?
Does a great job of automating my daily workflow.
What do you dislike about the product?
Workflow is based internally in outreach. It would be nice to have that in Salesforce. There is also a lot going on so sometimes it's hard to see where you need to be.
What problems is the product solving and how is that benefiting you?
Saves a lot of time and you can assure you are contacting everyone adequately. Nothing falls through the cracks.
It's been pretty good
What do you like best about the product?
Great way to send massive email campaigns to targeted groups.
What do you dislike about the product?
Sometimes it is a little buggy and doesn't quite behave as I'd like it to. Not always the most intuitive.
What problems is the product solving and how is that benefiting you?
Being able to reach out to large segmented groups and easily track who I have and haven't contacted. That's been so helpful.
Recommendations to others considering the product:
It gets the job done and is great for mass email campaigns. Definitely recommend it.
Outreach for outbound sales role
What do you like best about the product?
I like the integration with Gmail & it's interface.
What do you dislike about the product?
Integration doesn't always work , settings can be cumbersome to navigate
What problems is the product solving and how is that benefiting you?
Reaching out to prospective clients -- realized that I'm able to reach out to a lot of clients via outreach
Recommendations to others considering the product:
gets better with time!
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