Outreach Sales Execution Platform
OutreachExternal reviews
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Couldn't work without it
What do you like best about the product?
Template analytics, the gmail plugin, the everywhere integrations are all essential for me
What do you dislike about the product?
My main dislike is the lack of advanced reporting features. I feel the analytics I can access are more basic than other tools I have used.
What problems is the product solving and how is that benefiting you?
Tracking of email outreach, pipeline management
Great tool for managing leads and a pipeline of prospects with built in meeting calendar.
What do you like best about the product?
The task function as it allows you to schedule and sequence leads.
What do you dislike about the product?
How leads fall out of the sequence once they reply. Often times these replies however are out of office notices or general queries which you then have to manually track either within a spreadsheet or through a new sequence. Although generally for high volume leads, sequences don't satisfy the prospects needs.
What problems is the product solving and how is that benefiting you?
Office catering. We have realised there is a benefit of targeting a high volume of SME's as opposed to our general larger business sizes.
Recommendations to others considering the product:
Use for high volume of leads or a low volume of leads you won't be disappointed with the time saved with this too.
Absolutely loved it!
What do you like best about the product?
Calendar integration--so easy to add my available times.
Auto-removal--it would remove people from sequences whether they responded or someone else from the company responded
Sequence analytics--it was easy to see and test what wording got the most views, clicks, and responses
Auto-removal--it would remove people from sequences whether they responded or someone else from the company responded
Sequence analytics--it was easy to see and test what wording got the most views, clicks, and responses
What do you dislike about the product?
That we had to leave. We were the only team using it and had to switch to match what the other sales and sdr teams were using.
What problems is the product solving and how is that benefiting you?
We had a lot of volume for our little team and couldn't keep up. We started using outreach so we could reach out to leads within one hour, follow up with those that didn't respond, and get a demo scheduled. We saw huge increases in how many people we could respond to and how many demos we had each week. We also saw response times go from 1 day down to 1-2 hours.
Outreach for Sales success
What do you like best about the product?
Email tracking, ease of creating templates for outreach to prospects.
What do you dislike about the product?
When it automatically logs me out and my emails arent tracked, but I believe this has been fixed.
What problems is the product solving and how is that benefiting you?
Limited badwidth to make the necessary touches, Outreach helps increase bandwidth and optimize touches.
Outreach helps me work smarter
What do you like best about the product?
I love being able to automate so many manual processes. From email cadences, to call tasks and tagging of leads, I can do so much more, that would not be possible without it. I like that I can focus on what's important, and use the platform to prioritize my work. I like the support their offer, which is in real time and very responsive, and that we get updated on new features that will improve our experience with the platform.
What do you dislike about the product?
It is an intricate tool, and not all features are super easy to understand when you want to get a bit more granular. Once you have figured out the small details, it's great, you just have to invest the time to get to know the platform.
What problems is the product solving and how is that benefiting you?
We are solving repetitive, monotonous tasks, that need to be done but aren't easy to do without Outreach. Outreach is used to work faster, and get more done in a shorter period of time. We are able to make more educated decisions on what content works best/should be changed, because of the ability to pull metrics and numbers.
Recommendations to others considering the product:
I would definitely recommend Outreach to others looking for a sales enablement tool. I simply could not do my job as well without it. There is something new I discover each day to increase some efficiency, or automate more processes. It has helped me have more intelligent conversations and reflections with my team about what is working/what is not.
Sales Review
What do you like best about the product?
Super easy to use and a small learning curve. I used other software like this in the past and this is by far the best one.
What do you dislike about the product?
I haven't ran into any roadblocks right now. Everything really fits my need
What problems is the product solving and how is that benefiting you?
Saving time. Outreach has saved me HOURS of emailing prospecting.
Recommendations to others considering the product:
Their support team is incredible. They also send updates on new features that they continue to add each month.
An effecient process, but small things can slow you down
What do you like best about the product?
The ease of sequencing and creating a build up of continuous emails. The way it allows me to see how many times/who has read my emails.
What do you dislike about the product?
Sometimes it's a little tricky to use. (can't change sequence steps once people are in it) deletes your draft if they we're already bounced/emailed recently.
What problems is the product solving and how is that benefiting you?
Creating volume with prospecting, without having to personalize
Recommendations to others considering the product:
The more comfortable you are with the product, the more use you get out of it!
Very Convenient
What do you like best about the product?
I like how outreach connects with my SFDC, my email, and my calendar so I can see everything at once and prevent double-bookings etc.
What do you dislike about the product?
Sometimes it unexpectedly times me out or has some sequencing difficulty
What problems is the product solving and how is that benefiting you?
Efficiently reaching prospects! I can automatically reach so many more people than I could manually
Above Average experience
What do you like best about the product?
The link and sync with salesforce and the sequences you can make for calls and emails
What do you dislike about the product?
How slow and clunky it can be. Lags sometimes and gives headaches
What problems is the product solving and how is that benefiting you?
Calling and emailing prospects. Gives structure to my day
Makes my life easier as a whole, but with flaws.
What do you like best about the product?
In my first sales job, outreach has enabled me to really make as many dials as possible. It synchs well with other products like sales force, and preps me to come into a call with a lot of research. It splits up my tasks based on time zones, and campaigns when needed. Overall this is a must have type of product when it comes to sales.
What do you dislike about the product?
I don't know the markets very well for other products, but I think that Outreach can really have a lot of bug problems. It often lags like crazy, and often I can not click the hangup button. I have to exit out and refresh! I think outreach is very good at concept and design, but at execution it can often be overloaded by all the people on it.
What problems is the product solving and how is that benefiting you?
I am able to hit a ton of people and provide value to to the people I touch in regards to the service we offer at Vettery. What I have been able to do in a short few months is make a ton of people aware about Vettery. I could not do this without the help of outreach, as calling would be painfully slow.
Recommendations to others considering the product:
Stake out the market first, other places might not have bug issues. But for the right price, outreach is the way to go.
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