Outreach Sales Execution Platform
OutreachExternal reviews
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quick and easy to reach the masses
What do you like best about the product?
setting up sequences for a better tailored campaign
What do you dislike about the product?
have trouble making sure sequences are not sent on weekends
What problems is the product solving and how is that benefiting you?
reaching more people with specific material
Great for managing your outbound
What do you like best about the product?
the ease of use and ability to manage all of the prospects in one place.
What do you dislike about the product?
some of the integrations with salesforce are complex to configure
What problems is the product solving and how is that benefiting you?
outbound prospecting
Good work
What do you like best about the product?
being able to record calls while using my cellphone
What do you dislike about the product?
it can freeze up and is sometimes difficult to send out email campaigns
What problems is the product solving and how is that benefiting you?
being able to share data and call feedback in a scaleable way with my team
Outreach-Your personal assistant
What do you like best about the product?
I think Outreach is great for keeping track of tasks you have to do. Everyday it will tell you what specific task is due...whether it be an email, or a phone call. It also sends emails for you automatically, which is a huge time saver. It really lessens the manual work load for my day. I mainly take advantage of the Sequence feature which keeps tracks of all my prospects and sends them emails on specific days I choose. It's super organized.
What do you dislike about the product?
For the most part, Outreach is pretty simple to use. However, there are a few things here and there that I have to google how to do. For example, in a sequence, if I want my prospects to get their second email at a specific time, I cant just choose 'send this email at 6pm EST'. I have to go back into my settings and create a whole new sequence schedule. Other than that, I don't really have any problems with it.
What problems is the product solving and how is that benefiting you?
Outreach keeps tracks of everything I have to each work day. Without it, I would have a million post-it notes on my desk telling me to call these people, and email so and so at these specific days and times. Outreach keeps everything neat and organized and alerts me of when I'm supposed to do things. I love the automated email feature, especially due to the amount of emails I send every week, I couldn't imagine having to manually do those. Outreach also assist me in customer response and retention rates and gives me percentages at the end of each week to track my progress which is super helpful.
outreach review
What do you like best about the product?
Bulk compose, sequences, tracking email opens
What do you dislike about the product?
Sometimes im not sure if the person i send the email to opened it or it was forward on and they opened it
What problems is the product solving and how is that benefiting you?
Sequenced emails, knowing who is view my content helps big time with knowing who to reach out to
Enabling our reps to become task masters
What do you like best about the product?
End users can become task masters using Outreach to prioritize their time so that they are prospecting as efficiently as possible. The team can spend focussed time identifying who they want to target and then execute and iterate for best results.
What do you dislike about the product?
Their voice solution still needs some work. Love that it is consolidated into one platform, but missing some basic requirements that make it competitive in the market (mobile app, texting from your phone and not the app, etc.)
What problems is the product solving and how is that benefiting you?
Executing on personalized value driven communicate with prospects via email, phone, and social channels.
SDR experience with outreach
What do you like best about the product?
I like that you can create organized sequences in outreach that you can import contacts into. I also like that it puts the leads into a task list to keep you organized and on task. Also the high priority email opens are moved to the top which is great.
What do you dislike about the product?
I dislike that it can be hard to keep up with the tasks if you are an SDR, mine seem to get way out of control. I also dislike that leads created in my salesforce system before my company got outreach a few months, cannot sync to the outreach platform which is an issue for my day to day.
What problems is the product solving and how is that benefiting you?
Outreach is hoping to solve with keeping follow ups organized but i feel like i always have hundreds of tasks because i add so many people to email. I realized the value of the sequence tool.
Outreach for Cold Calling
What do you like best about the product?
Outreach helps me reach more contacts faster through their 'tasks' schedule. The best part about Outreach is their Sequences, which automate the process of sending emails and following up with calls. It significantly reduces my time spent prospecting!
What do you dislike about the product?
The only thing that could improve Outreach is logging a call on a prospect and having it complete the Sequence task. If it was intuitive enough to mark those tasks complete, it'd be much more efficient.
What problems is the product solving and how is that benefiting you?
I'm significantly reducing my time spent prospecting and automating my prospecting emails. This is a huge benefit to me because I have prospective clients responding to emails that were automatically sent out!
Great solution for reaching out to prospects
What do you like best about the product?
Easy to send mass sequences to large groups of contacts.
What do you dislike about the product?
Rules setting and defaults are confusing sometimes
What problems is the product solving and how is that benefiting you?
Reaching out to prospects.
Recommendations to others considering the product:
I recommend it because it's easy to use.
My preferred sales tool
What do you like best about the product?
Outreach has a lot of customization options. I can use any sending mailbox, timing, A/B test and control the pipeline from a lot of different places. This allows for a more flexible management and control. Also, using separate menus for controlling, I can apply very focused adjustments within the campaign.
Their support is great and provides lots of insight. They often share videos and screenshots when discussing a complex issue.
Their support is great and provides lots of insight. They often share videos and screenshots when discussing a complex issue.
What do you dislike about the product?
Sometimes all the customizing options become a little too overwhelming. The tools and UI feel less intuitive the more you proceed. Their documentation is very good. But it is easy to mess up the campaign unless you are very careful.
The support is sometimes slow to respond. Can not control some user features like adding mailboxes and have to ask support everytime.
The reports are a little difficult to understand, especially they numbers of email ready to go only updates if the are activated in pipeline. Autoactivation of emails are not reflected here.
The support is sometimes slow to respond. Can not control some user features like adding mailboxes and have to ask support everytime.
The reports are a little difficult to understand, especially they numbers of email ready to go only updates if the are activated in pipeline. Autoactivation of emails are not reflected here.
What problems is the product solving and how is that benefiting you?
I can send cold emails to multiple audiences from different sales channels and using customized approaches. It saves my time. It makes for super easy collaboration between sales reps as well. It is very easy to conduct the full sales process from one place without changing users. Especially temporarily taking over the conversation from a teammate is seamless.
Recommendations to others considering the product:
Read the documentations and dont hesitate to ask for support. They have great people waiting to help you.
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