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Reviews from AWS Marketplace

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External reviews

3,367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Angela O.

Big fan of the ability to streamline our processes and excited for the new features coming

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
sequences are still one of the best parts of outreach
What do you dislike about the product?
Issues with syncing with SalesForce data and aligning how we use terms and tech stack with how outreach is built
What problems is the product solving and how is that benefiting you?
sales workflow


    Moe K.

GAME CHANGER

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Takes the dirty work out of selling. Allows you to get back to square one and focus on the important tasks.
What do you dislike about the product?
AI is not compatible with outlook/O365..
What problems is the product solving and how is that benefiting you?
Cleaning up all the data


    Amy M.

Creating sequences, snippets and Kaia content cards for sales

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach is a great tool for building pipeline. It's also easy to create valuable content to help the sales team succeed. Our customer success manager and rep are greast, and the chat support is reallly helpful.
What do you dislike about the product?
It does not yet have functionality for downloading our content into a spreadsheet or Word file, sequence body content is not searchable (for finding and replacing obsolete words, claims, etc.) and there's no A/B test reporting that you can download.
What problems is the product solving and how is that benefiting you?
Enables us to keep our pipeline strong and feed it consistently. It really helps us stay in front of our prospects.


    Sierra M.

Account Manager

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Automation, ability to reach customers at scale, sfdc management
What do you dislike about the product?
Not really built for customer teams (vs new business)
What problems is the product solving and how is that benefiting you?
Saving me time & making my day MUCH more prodcutive/effiecient


    Jenna K.

great and getting better

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach is super helpful to help me track tasks and make sure I am doing all the follow-up tasks I promised
What do you dislike about the product?
Sometimes I struggle with integrations - could be user error, but my emails don't always track over
What problems is the product solving and how is that benefiting you?
Outreach helps me see who viewed my emails/when/how many times. Super helpful when they aren't responding and I need to see if they're even read it.


    Human Resources

Make Sales easaier!

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
All the tools talk to each other and allow reps to see all of their deals in one central location
What do you dislike about the product?
The Gmail plug-in does seem to be glitchy and some of my scheduled sends do not end up sending, which is frustrating.
What problems is the product solving and how is that benefiting you?
Keeps all of my sales tasks and updates in one platform.


    Information Technology and Services

Exciting new features!

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach saves reps time and allows sales reps to work more efficiently. The new AI features are extremely exciting. I am excited to use account planning and data insights to understand my pipeline.
What do you dislike about the product?
There is a ton of opportunity to help support post sales. It is more focused for presales than renewal.
What problems is the product solving and how is that benefiting you?
Outreach saves me time to allow me to prep and build relationships with my customers.


    Courtney B.

Outbound efforts

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The sequences hope organize our outbound sales efforts
What do you dislike about the product?
I think the reporting needs more work and filters
What problems is the product solving and how is that benefiting you?
We are able to use it for our call tracking


    Computer Software

SDR Dream

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Keeps everything organized for me and allows me to optimize my sales platform. I love the customized views and tagging and everything I need to stay organized across multiple platforms. I use it all day everyday. I create additional tasks. Could not do my job without it.
What do you dislike about the product?
It breaks down quite frequently. Sometimes the integration with salesforce and zoominfo is wanting.
What problems is the product solving and how is that benefiting you?
Staying on top of my pipeline.


    Computer & Network Security

First Sales Conference

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Outreach keeps me organized and on pace to continuously hit my targets. Each day I know who I will be reaching out to and the amount of tasks to complete. The integrations between SalesForce and other tools we use helps with ease of information transfer
What do you dislike about the product?
I am still new into my role, I have not seen/encountered any downsides that I can speak to.
What problems is the product solving and how is that benefiting you?
All notes, conversations, emails are all in one place. Do not have to jump around to multiple different platforms.