Outreach Sales Execution Platform
OutreachExternal reviews
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Amazing task management tool not being utilized to full potential.
What do you like best about the product?
great ability to organize tasks and simplify day management
What do you dislike about the product?
i know for a fact that i am not using outreach to the best of the software's ability
What problems is the product solving and how is that benefiting you?
task management and reporting - constant knowledge of where i am for the day/where i need to be
Recommendations to others considering the product:
get as much training as possible!
Helps streamline my day and hit my targets
What do you like best about the product?
Tasks and email tracking make a big difference in achieving targets. Helps make sure you keep on top of your day to day as well as those reminders for things in the future that sometimes slip your mind
What do you dislike about the product?
lack of integration with Linkedin which means it can be time consuming to manually input prospects. the ability to at least scrape names and titles would be much better.
What problems is the product solving and how is that benefiting you?
Lead generation and prospecting as become better. the ability to follow up the right leads as well
Great for sales and organization
What do you like best about the product?
I love the way you can organize your day and automatically send out emails.
What do you dislike about the product?
Some of the little nuances and the way that we enter data.
What problems is the product solving and how is that benefiting you?
organization and having links and everything in one places
Outreach has been a great tool for our sales team.
What do you like best about the product?
Outreach has been very beneficial for our sales team. We use sales force as our main way of working through leads. Outreach sinks up with the sales force platform and is a very convenient way of managing contact with leads.
What do you dislike about the product?
At times we have come across the problem where outreach struggles to overcome minor mistakes. It is at times a little fickle to work with but overall it hasn't been a big issue.
What problems is the product solving and how is that benefiting you?
We use Outreach to be more efficient with our outbound leads. It is a lot easier and quicker for us to manage emails through outreach.
Recommendations to others considering the product:
Yes, I would recommend this product to others because it has been very beneficial and I have been happy with the product.
THE outbound tool for sales professionals
What do you like best about the product?
The best part of outreach is the A/B testing functionality. I can create a campaign and A/B test the subject lines for open rates, then iterate on the best subjects by maximizing the copy. Outreach automatically divides prospects through the A/B process, or you can denote it, yourself.
What do you dislike about the product?
Would be nice if you could log multiple calls in a task. For example, if I call a number when I'm working through my X number of tasks a day and the number is WRONG, when I want to call a second number it overrides that task unless I want to exit my queue and log a whole new call. Maybe there's a better way to do it, but I don't know it.
What problems is the product solving and how is that benefiting you?
Outreach is helping me to reach out to more people who may not need high-touch custom email campaigns. It helps me identify key information from my prospect companies to understand if they are *even* a prospect to begin with.
Recommendations to others considering the product:
They have an academy that can help you understand the capabilities of Outreach. Check it out to make sure it aligns with what you're looking for.
The best of the bunch
What do you like best about the product?
My experience with Outreach (both the product itself, and the support) has been fantastic. I've tried (or at least evaluated) most of the top sales acceleration tools on the market. Outreach has been well ahead of the competition, in terms of both core functionality, and usability.
What do you dislike about the product?
There are always going to be little things that you want to see changed, but that's always going to be the case. The only thing that really gets in the way is that the account object isn't really a 'first class citizen' in Outreach world -- it's not as easy to work with account-specific information within outreach as it is with prospect/contact information. But this is changing.
What problems is the product solving and how is that benefiting you?
Designing and executing proper inbound and outbound sales cadences for SDRs and AEs.
Must have sales technology
What do you like best about the product?
I like the ability to track everything I do and send my emails through gmail without having to log.
What do you dislike about the product?
Wish the notifications were more accurate
What problems is the product solving and how is that benefiting you?
Identify sales emails and what prospects / clients respond to and when
Recommendations to others considering the product:
Lots of competitors out there - see what makes most sense for your team
Outreach helps streamline the outreach
What do you like best about the product?
Outreach is a really useful tool for setting up email cadences for mass outreach to prospects. I really like that it allows you to set multi-step sequences that include different types of outreach including email and phone calls. Once you get a hang of creating templates and putting those into sequences, the whole process is pretty easy.
The custom fields are really great for making campaigns seem as personalized as possible and help me avoid sending generic emails.
The feed on the right hand side of the main screen is really useful-- it gives you live information about the ways that people are interacting with the communications and campaigns that you send.
The custom fields are really great for making campaigns seem as personalized as possible and help me avoid sending generic emails.
The feed on the right hand side of the main screen is really useful-- it gives you live information about the ways that people are interacting with the communications and campaigns that you send.
What do you dislike about the product?
The reporting isn't as granular as I would like. I don't know of a way to segment reporting by campaign, so if you are sending out multiple campaigns from different admins under the same main account those stats can get mixed together.
I also wish it were a little simpler to manage prospects. The tagging feature is key here for me so I can make sure that I am putting the right prospects on the right email sequences.
I also wish it were a little simpler to manage prospects. The tagging feature is key here for me so I can make sure that I am putting the right prospects on the right email sequences.
What problems is the product solving and how is that benefiting you?
Outreach allows me to send personalized campaigns to a large volume of prospects in a simple way. The sequences feature automates the sending of follow ups which is a huge time saver and helps me make sure prospects aren't slipping through the cracks.
Great tool for sales automation
What do you like best about the product?
Its a very robust platform that allows you set up extensive sequences for contacting prospects. It works very well with Salesforce and the customer success team is great.
What do you dislike about the product?
I think they need to continually improve reporting features. Make reporting more robust and easier to integrate with existing salesforce reports.
What problems is the product solving and how is that benefiting you?
Sales acceleration and automation. Touching more prospects effectively. Getting out of the tasks object in salesforce.
Recommendations to others considering the product:
Leverage the customer success team to implement! Train your team well and help them build sequences.
5 month user - Certified User
What do you like best about the product?
I love the Sequences and automation of emails, as well as the ability to post multiple emails and mark which ones you have tried and bounced as invalid. Ability to pull leads in from LinkedIn is amazing
What do you dislike about the product?
Integration with Salesforce has some issues, search function feels like it is still in beta requires some knowledge of programming to navigate
What problems is the product solving and how is that benefiting you?
Putting prospects through a full sequence because often it takes 8-12 touches before hearing back
Recommendations to others considering the product:
Take time to develop a strategy for emails and sequences. I highly recommend having a committee responsible for developing best sequences and welcoming mass input, but streamline the communication, otherwise a lot of people can add a lot of data and it turns into the wild west. Other than that, get prepared to handle more responses!
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