Outreach Sales Execution Platform
OutreachExternal reviews
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I love Outreach
What do you like best about the product?
It doesn't bombard me with desktop notifications and it syncs with my Salesforce account. Templates are simple to create and pick up on customized fields well.
What do you dislike about the product?
I don't like that notifications are inconsistent.
What problems is the product solving and how is that benefiting you?
The templates are the biggest benefit.
Simple Sales Enablement and great support team
What do you like best about the product?
The ease of use after the new update. The support team is amazing you literally can barely finish your mail before they are responding.
What do you dislike about the product?
A few errors with bulk uploads and sfdc integration but that comes with territory nothing that couldn't be worked out by the awesome support team.
What problems is the product solving and how is that benefiting you?
Sales pipeline, efficiency, drip campaigns.
Outreach for Sales
What do you like best about the product?
Outreach is extremely effective in sending out mass emails which enables me to hit my quota easier.
What do you dislike about the product?
One problem is that some of the same people can be hit multiple times in a sequence.
What problems is the product solving and how is that benefiting you?
I am hitting mass numbers of prospects and setting up more meetings than ever before. The benefit is that I couldn't do that alone.
Recommendations to others considering the product:
It will change the entire sales game. It allows me to mass farm prospects instead of sending out emails one by one. It is also very useful for following up with clients automatically.
BDR
What do you like best about the product?
email tracking banner notifications and the 360 view.
What do you dislike about the product?
Some of then opens aren't totally accurate.
What problems is the product solving and how is that benefiting you?
I'm able to outreach more effectively having my entire inbox in one place while having pretty accurate tracking. Without it, there would be times I wouldn't have reached out to someone when I should have.
New to the program and loving it so far!
What do you like best about the product?
The program is user friendly and has tools to make logging calls and sending emails easier. It keeps prospects nice and organized and sets up events easily.
What do you dislike about the product?
There are too many steps to pause or move an action.
What problems is the product solving and how is that benefiting you?
Business Development. It provides an outlet to connect with prospects through inbound and outbound calling. Keeps our systems in order for continuous production.
Recommendations to others considering the product:
Be patient. IT has great tools.
Simple outbound email tool
What do you like best about the product?
Outreach has made it extremely easy for sales teams to create automated 'authentic' looking text emails without help from Marketing. Super easy to keep track of things and easy for managers to see what each sales rep's funnel is accomplishing.
What do you dislike about the product?
Limited customizability in terms of HTML or design. Outreach is great for plain text but doesn't replace the need for a more customizable or branded email outreach tool.
What problems is the product solving and how is that benefiting you?
Outreach is letting our sales team optimize their email responses and funnel without the aid of marketing. Its platform is built for teams, which is great in comparison to building out funnels in email native apps like Yesware.
Recommendations to others considering the product:
Native integrations with existing email clients or a bit more customization.
The Gold Standard!
What do you like best about the product?
Really easy to create and edit cadences. Email automation runs smoothly without any problems. Analytics are amazing!
What do you dislike about the product?
Honestly, and sadly, I've worked with two companies that had and churned from Outreach. It's my favorite software of its type out there, but I think they need to realize that there are a lot of companies doing the exact same thing for a lower price
What problems is the product solving and how is that benefiting you?
Automatic cadences, easy analytics and ability to a/b test with real time insight
Recommendations to others considering the product:
Be willing to spend more than you might like, but in my opinion it's totally worth it!
Powerful sales outreach tool
What do you like best about the product?
I love the sequences features and the ability to easily add someone into an email flow. There is also a powerful push back to your CRM, so that it's easy.
What do you dislike about the product?
The user control functions are a bit difficult to use.
What problems is the product solving and how is that benefiting you?
I need an easier way to send emails to different groups of prospects, and easily track my activity in salesforce.
Outreach makes me do so much more
What do you like best about the product?
The ability to automate sales activity and tasks through an easy to use interface. Nice to be able to select who to contact and when to contact them as opposed to an automated dialer that is random and scattershot.
What do you dislike about the product?
Some lists and reports can be a bit clunky but mostly nickpicky type of concerns. Some heavier dialer functionality would be nice but isn't necessarily in their wheelhouse. Ideally, would love to have automated recordings to leave messages. Loosing the web scrape functionality is rough when using Linkedin.
What problems is the product solving and how is that benefiting you?
For sales efforts to be as efficient as possible. Want to reach the most people possible in a streamlined and automated way.
Recommendations to others considering the product:
Who will ultimately be using the tool (AE, SDR, Marketing) and for what purpose.
Do you want to take a strategic approach to prospecting or a scattershop carpet bombing approach. Outreach is better aligned with the former and not the latter.
Do you want to take a strategic approach to prospecting or a scattershop carpet bombing approach. Outreach is better aligned with the former and not the latter.
Fantastic Inside Sales tool
What do you like best about the product?
Reaching out to prospects in context driven cadences means that you are SO much more efficient. They also release software SO FAST! I'm highly impressed by this
What do you dislike about the product?
always more to add, and sometimes it can be a bit tricky with syncs to salesforce. Overall though - AWESOME!!!!
What problems is the product solving and how is that benefiting you?
Making sure that our outbound sales reps can reach out to as many people as possible, without losing context, and do so in a personalized manner.
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