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We are working on using Outreach more efficiently.
What do you like best about the product?
Sequences, bulk compose, templates and snippets
What do you dislike about the product?
I feel we don't know all the features and how to effectively use them.
What problems is the product solving and how is that benefiting you?
Emailing many prospects at once.
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Easy to use and saves time.
What do you like best about the product?
It is easy to use and helps sales teams scale
What do you dislike about the product?
Some of the integration and reporting are not as customizable as we would like.
What problems is the product solving and how is that benefiting you?
Allows sales teams reach more people in less time, learning what is working and what does not, sales managers are becoming better coaches.
Outreach grew pipeline and revenue
What do you like best about the product?
I like that it is Intuitive to use, it queues up tasks and increased at bats for sales
What do you dislike about the product?
I don't like that some of the Reporting into sfdc is clunky
What problems is the product solving and how is that benefiting you?
Guided selling and coaching to increase wins
Easy to use for full sales cycle
What do you like best about the product?
It helps our reps save time and strategically approach their pipeline management
What do you dislike about the product?
The newest update to reporting isn't as intuitive as it used to be
What problems is the product solving and how is that benefiting you?
Helps our reps more strategically focus on who to contact and gives us insights into how they are doing
Outreach review
What do you like best about the product?
It's an all in one platform that helps our sales team
What do you dislike about the product?
Some of AI can be Abit inaccurate such as the sentiment reports
What problems is the product solving and how is that benefiting you?
Sequencing, sales reporting, outbound motion
BDR
What do you like best about the product?
The AI integration into your everyday routine
What do you dislike about the product?
That there are so many fields to look at can get overwhelming at points
What problems is the product solving and how is that benefiting you?
Call FUP and summaryies as well as call scripts
My favorite Sales Engagement + Enablement platform!
What do you like best about the product?
Super intuitive to use, it is built for Salespeople!
Sequences work really well.
By keeping a sharp focus Outreach is uniquely positioned to help Salespeople be super effective, efficient and successful.
Sequences work really well.
By keeping a sharp focus Outreach is uniquely positioned to help Salespeople be super effective, efficient and successful.
What do you dislike about the product?
Deal Management wasn't Outreach's strong suite. Something I often missed having coming from SFDC. I say wasn't as I'm hoping with the new AI powered features that becomes a breeze.
What problems is the product solving and how is that benefiting you?
Helps me build effective plays and sequences, experiment, keep track of metrics and continuously experiment and evolve my outbound techniques.
Outreach a inclusive tool
What do you like best about the product?
The essay way to use and the inclusive that this is bilingual
What do you dislike about the product?
The number of alerts they could be invasive
What problems is the product solving and how is that benefiting you?
The time cous outreach helpme automation of task in my CRM
Efficient tool
What do you like best about the product?
Effective tool, features and capabilities to improve performance team
What do you dislike about the product?
To start using the tool is difficult to identify all feature and get the best of all of them
What problems is the product solving and how is that benefiting you?
Send a lot of emails to prospects and leads
Efficient,Reliable, & Great Customer Service
What do you like best about the product?
The platform, while robust, is easy to use. Building sequeneces, snippets, and content is simple and easy to do. Since implementing Outreach, we have seen 3x prospecting activity with our SDR team. Additionally, Outreach customer support is steller. They are super quick to respond and very helpful.
What do you dislike about the product?
Limitations with the customization of the dialer: it would be nice if we could add other fields to write back to crm here. Specifically the ability to log to any object in SF and not just opportunities (cases, accounts, etc)
The API foractivity to log back to CRM is a bit slow, and exasperated by the limitations of the dialer, our users have to wait for it to log to CRM to update the activity to make sure it is logged properly. It's about a 2 minute delay.
The Outreach Everywhere plugin: Outreach automatically looks to see if the prospect is in Outreach regardless of it that object is mapped. It would be nice if for objects that are not mapped, the "import prospect now" pop-up message did not appar.
The API foractivity to log back to CRM is a bit slow, and exasperated by the limitations of the dialer, our users have to wait for it to log to CRM to update the activity to make sure it is logged properly. It's about a 2 minute delay.
The Outreach Everywhere plugin: Outreach automatically looks to see if the prospect is in Outreach regardless of it that object is mapped. It would be nice if for objects that are not mapped, the "import prospect now" pop-up message did not appar.
What problems is the product solving and how is that benefiting you?
Reducing time for sales to spend on deciding what to do next, and more time just doing it. Standardizing the sales process to allow for sales management to evaluate and make adjustments. Ease of meeting/appointment rescheduling.
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