Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Pretty Vital if you want to crush activities without losing quality
What do you like best about the product?
Outreach was implemented about a month into my tenure as a BDR at my company, and the difference from using a solution like Yesware or Toutapp was night and day.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
What do you dislike about the product?
The notes field needs a bit of imporvement so it can be viewed on the same screen as the overview screen, and having it just pull and / or push directly from the SFDC notes field would be nice. Also, this is rare, but sometimes calls fail to log back to SFDC. This is a bug though that I know is currently being worked on though.
What problems is the product solving and how is that benefiting you?
It reduces the number of clicks and general admin work, and just consolidates everything I need as a BDR. And the UI just works. I can make 20+ more dials and emails a day compared to using just SFDC, or a couple of other dialers I've used in the past.
Recommendations to others considering the product:
Definitely hook up the dialer when you trial or implement, then you can tear through sequences with ease.
I work with reaching out to clients as first point of contact for a tech company
What do you like best about the product?
I like that I am able to forget about tasks and come back to a list ready to go the next day
What do you dislike about the product?
sometimes it does not sync well with my email, I have bugs such as lost emails sometimes
What problems is the product solving and how is that benefiting you?
I contact 500-600 people a week, and on different topics so outreach allows me to organize those
Recommendations to others considering the product:
So helpful to those who want to be able to leave their tasks at work and not be
Account Development Manager
What do you like best about the product?
We can setup the sequences and not worry about follow-up.
What do you dislike about the product?
It seems kind of clunky when I try to load csv files.
What problems is the product solving and how is that benefiting you?
Due to the inbound leads and campaigns we have it is an awesome tool to help support.
Recommendations to others considering the product:
I have used other solutions similar to Outreach, and Outreach is the best.
Outreach making life easier
What do you like best about the product?
Outreach is great for handling your emails to prospects. I love that I can see when they've viewed your emails and how many times. The 360 view is especially helpful for getting a high level view of what your day looks like.
What do you dislike about the product?
It definitely glitches sometimes but that is to be expected. Sometimes I have trouble locating a prospect just by name and have to go back and use their email to search but overall these are minor issues.
What problems is the product solving and how is that benefiting you?
Reaching large amounts of people with the same message and saving valuable time. You are able to really view the habits of certain prospects that you would never see otherwise. This helps analyze your approach to them and make it more tailored to the best way to reach them.
Outreach has helped save a lot of time by having the pre-set sequences ready to send out my emails.
What do you like best about the product?
I don't have to worry about trying to remember when I need to send the next email in my sequence.
What do you dislike about the product?
It doesn't notify me if the sequence is stopped.
What problems is the product solving and how is that benefiting you?
The biggest thing for me is I save a ton of time! It allows me to focus on the other tasks that I have going on.
Recommendations to others considering the product:
Do it, you'll save a lot of time that can be better used doing other tasks.
Outreach is great tool for Sales Executives
What do you like best about the product?
I love the sequences. I depend on them for my prospecting and follow up after demos. I also appreciate the "Task" functionality. I'm able to create my call lists and follow up with phone calls. I even get email reminders on a daily basis that help me take a quick snap shot of what my day will look like.
What do you dislike about the product?
As our organization continues to grow and share templates/sequences with each other, sometimes it's difficult to sort through all of the options. The search functionality helps to drill down on the template I'm looking for but if there is a way to improve this, I'm all for it. I also some conversion issues with the Salesforce /Outreach integration. I'm able to work through them, but hopefully their connection will continue to improve.
What problems is the product solving and how is that benefiting you?
Outreach helps me to be organized. There's no way I could manage all of the follow up after my presentations manually. I simply would not get the necessary amount of information to my prospects in a timely manner.
I also save time in my day from having to do double entry. I work directly out of Salesforce for my CRM. Outreach links with Salesforce so that I do not need to double up on my efforts.
I also save time in my day from having to do double entry. I work directly out of Salesforce for my CRM. Outreach links with Salesforce so that I do not need to double up on my efforts.
Recommendations to others considering the product:
I would recommend attending training. I'm sure the system does more than I even know.
Great tool
What do you like best about the product?
I like the email sequencing features, along with being able to track all the details associated with each lead and account.
What do you dislike about the product?
I don't like how it's not saving my template with the formatting, font and colors i usually use in my signature. I also don't like the email limit.
What problems is the product solving and how is that benefiting you?
I believe that it's organizational approach and interactive abilities are very useful, especially for larger teams with various leads that need to be touched, it's definitely a more logical and mythological process for us.
Getting insights into how my prospects are interacting with my emails to better target them
What do you like best about the product?
Being able to better steer the convo based on what they've looked at and when they looked at my emails/links.
What do you dislike about the product?
Some syncing issues with Salesforce, especially when I have synced a lead to Outreach before. When I make updates on SF I never see the updates migrating over to Outreach and need to re-enter new email or phone information.
What problems is the product solving and how is that benefiting you?
Understanding what my prospects know about us based on their behavior is huge. Also, being able to see where they've opened my email is helpful when I'm trying to call them.
Fantastic communication platform
What do you like best about the product?
Outreach is easy to use and provides great insight into the performance of all your campaigns.
What do you dislike about the product?
One area of improvement that would be useful is allowing users the capability to embed video's within campaigns.
What problems is the product solving and how is that benefiting you?
Outreach helps us solve questions about the performance of our outreach efforts. This has enabled us to make decisions based on data and make changes to our messaging when necessary.
Outreach has definitely made our lives much easier, and increased the productivity of our team.
What do you like best about the product?
I like best the fact that everything is automated. So much of my time prior to using Outreach was monotonous, time consuimg and now my time is better allocated towards tasks that matter and ultimately has increased the amount of prospects I have been able to reach.
What do you dislike about the product?
Although not terrible, there was definitely a bit of a learning curve when first using the tool causing some frustration and much back and fourth with the support team. Some functionalities are still lacking, such as being able to drop a prospect into a new sequence from an existing sequence and although functionalities through gmail have improved, it could also still be more user friendly.
What problems is the product solving and how is that benefiting you?
We were solving time spent on items that could have ultimately been automated, thus, allowing the amount of prospects we reach to increase. By having various sequences and time frames for such will allow us to stay on our prospects minds for when the time is right.
showing 1,401 - 1,410