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Reviews from AWS customer

1 AWS reviews
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Justin M.

Outreach is outstanding

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I like that I am able to send out sequences with multiple steps, saving time in my day/week for other sales enablement efforts.
What do you dislike about the product?
Sometimes I'll stumble across the occasional sending error, where a lead or contact can't be sent an email due to an overlap from another active sequence, even when the lead or contact is taken off that active sequence.
What problems is the product solving and how is that benefiting you?
We realized that we schedule more appointments via email than over the phone. Seeing the data and metrics behind our sequences helps us optimize subject line writing and content building decisions.
Recommendations to others considering the product:
The customer service support is fast and very helpful


    Internet

Outreach has been great!

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
Outreach has enabled me to target my top level prospects and put them on a sequence and let the email do its trick.
What do you dislike about the product?
I really don't have anything or any dislikes about outreach.
What problems is the product solving and how is that benefiting you?
I have realized the ability to target my top prospects and get results without as much effort as sending single emails to prospects.
Recommendations to others considering the product:
Do it!!


    Matt P.

Outreach has drastically improved our marketing process.

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I like the ability to manage tasks according the how many times someone views my outbound emails.
What do you dislike about the product?
I find that the 360 view isnt best to work out of but like its view better than tasks.
What problems is the product solving and how is that benefiting you?
Email campaign's and managing tasks.
Recommendations to others considering the product:
Just do it.


    Tyler G.

Great for sourcing prospects and optimizing workflow.

  • December 11, 2016
  • Review provided by G2

What do you like best about the product?
360 view of calling all in line for efficiency.
What do you dislike about the product?
Slows down salesforce when opening tabs.
What problems is the product solving and how is that benefiting you?
Optimizing my day. I can reach out to tons more people when utilized.
Recommendations to others considering the product:
Focus on good sequences.


    Halinna K.

Outreach review

  • December 10, 2016
  • Review provided by G2

What do you like best about the product?
Makes sales automation much easier and allows me to increase scale for my team
What do you dislike about the product?
A little hard to use in the start. Took a while to get a grasp on it.
What problems is the product solving and how is that benefiting you?
Helped my team increase response rate and close 20% more accounts
Recommendations to others considering the product:
Over all great product


    Samuel T.

Simply the best outbound sales enablement tool

  • December 10, 2016
  • Review provided by G2

What do you like best about the product?
Outreach helps sales team be more productive at handling volume of leads with ease. When you want to touch a lot of prospects at scale per rep, you need a tool that can do it like clock work. Outreach helps you do that.
What do you dislike about the product?
It's a bit complicated. If you are familiar with using other email marketing tools with custom work flows and campaigns, then some of the functionality would come easier to utilize.
What problems is the product solving and how is that benefiting you?
We wanted to reach cold prospects at scale. We want to increase the quantity and quality of leads generated. We also want to automate some of the personalization and customization of messages to make the emails more relevant to the recipients.
Recommendations to others considering the product:
Make sure you have a systemize way to create templates. If you don't follow a good naming convention and there are a lot of different users sharing templates, it's going to get really ugly really fast.


    Venture Capital & Private Equity

Outreach For Renewals

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
The interface is clean and simple. The learning curve was made easy largely due to the ease of the interface and organization. It is easy to setup a sequence and then see a quick overview of the performance of the email sequence. Being able do A/B testing of emails with a sequence and have Outreach randomly select the email to send is excellent. It require little effort to be able to see what subject lines are performing better as well as what content is performing better. There are several aspects that you can update for prospects on a batch level which is nice as well. A lot to like with Outreach honestly.
What do you dislike about the product?
So far the only thing that I have found that I dislike was the issues I had getting multiple email aliases synced up with Outreach. There were some strange settings that I had to work with support on resolving and it took quite a bit of effort and they struggled to identify the problem for a while.
What problems is the product solving and how is that benefiting you?
We are using it in several aspects, my specific area that I am using it is for customers that are up for renewal of their subscription. We start with a fully personalized email and then use a sequence for easier follow up.


    Stuart S.

Out reach helps with Business development

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
The ability to contact multiple leads at a time.
What do you dislike about the product?
If used correctly, outreach does not have anything that I dislike.
What problems is the product solving and how is that benefiting you?
Follow up with potential clients has become much easier with outreach.


    Matthew D.

Outreach!

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
I like the dashboard, and most notably, the 360 view.
What do you dislike about the product?
Seems to be still working out kinks, which is completely understandable and often rectified quickly and efficiently.
What problems is the product solving and how is that benefiting you?
Solving inefficiencies in the sales process. I've realized that this is a great tool to supplement typical cold calling.


    Alex C.

Easy, effective and efficient-- my day is built around it!

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
It's a fairly intuitive platform-- which makes it easy to learn quickly. Also, the ability to send buckets of email sequences with ease (while integrating with Gmail/Salesforce!) is essential to effectively reaching our prospects.
What do you dislike about the product?
There are some buggy areas-- for example the key pad while dialling extension numbers rarely works. Although the most frustrating problem is the poor search function for Outreach... unless you type out a prospect's name perfectly it won't come up.
What problems is the product solving and how is that benefiting you?
A few problems that have be solved with Outreach are:
1. The ability to touch a large amount of prospects in very targeted way, and track those results-- more reach/better efficency
2. a.b testing for email templates-- better results
3. integration with tasking/tags/personas to prioritize top prospects-- making everyone more effective
Recommendations to others considering the product:
It's easy enough!