Outreach Sales Execution Platform
OutreachExternal reviews
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Powerful product that has made me more efficient
What do you like best about the product?
The ease of use. I havent used all the features, but the basics are fairly straight forward. It has certainly saved me a great deal of time and made me more efficient/effective.
I also like the tutorial videos. They have helped me learn a lot about the product.
I also like the tutorial videos. They have helped me learn a lot about the product.
What do you dislike about the product?
It can be a bit buggy at times. One of my sequences did not go out on time and it sent all the emails in the sequence within one day (rather than the set 3 days).
What problems is the product solving and how is that benefiting you?
Previously, we spent/wasted a lot of time following up on leads that were unresponsive. Outreach allows us to automate this process, so we can now spend our time working with clients while still contacting unresponsive leads.
Great tool for automating emails
What do you like best about the product?
I depend on the ability to send sequences to prospects.
What do you dislike about the product?
There could be better integration with salesforce.com such as status.
What problems is the product solving and how is that benefiting you?
I would otherwise have to send one-off emails all day which would be MISERABLE.
Outreach
What do you like best about the product?
Using Outreach gives myself and my colleagues the ability to follow up with prospects at the appropriate times. it is also a great tool to make sure that you are not emailing the same people twice. Outreach has saved me countless hours compared to the classic mail merge.
What do you dislike about the product?
IT is a bit difficult to find the data that you are looking for inside outreach. Also when a prospect opts out of another persons email sequence this also opts that person out of future sequences even if used by a different person. My concern is the prospect might be opted out for one of our solutions but interested in another one of our solutions.
What problems is the product solving and how is that benefiting you?
Time, effort, and the stress of being an inside salesman. It allows use to get back to what we do best... hunting.
Pretty Vital if you want to crush activities without losing quality
What do you like best about the product?
Outreach was implemented about a month into my tenure as a BDR at my company, and the difference from using a solution like Yesware or Toutapp was night and day.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
What do you dislike about the product?
The notes field needs a bit of imporvement so it can be viewed on the same screen as the overview screen, and having it just pull and / or push directly from the SFDC notes field would be nice. Also, this is rare, but sometimes calls fail to log back to SFDC. This is a bug though that I know is currently being worked on though.
What problems is the product solving and how is that benefiting you?
It reduces the number of clicks and general admin work, and just consolidates everything I need as a BDR. And the UI just works. I can make 20+ more dials and emails a day compared to using just SFDC, or a couple of other dialers I've used in the past.
Recommendations to others considering the product:
Definitely hook up the dialer when you trial or implement, then you can tear through sequences with ease.
I work with reaching out to clients as first point of contact for a tech company
What do you like best about the product?
I like that I am able to forget about tasks and come back to a list ready to go the next day
What do you dislike about the product?
sometimes it does not sync well with my email, I have bugs such as lost emails sometimes
What problems is the product solving and how is that benefiting you?
I contact 500-600 people a week, and on different topics so outreach allows me to organize those
Recommendations to others considering the product:
So helpful to those who want to be able to leave their tasks at work and not be
Account Development Manager
What do you like best about the product?
We can setup the sequences and not worry about follow-up.
What do you dislike about the product?
It seems kind of clunky when I try to load csv files.
What problems is the product solving and how is that benefiting you?
Due to the inbound leads and campaigns we have it is an awesome tool to help support.
Recommendations to others considering the product:
I have used other solutions similar to Outreach, and Outreach is the best.
Outreach making life easier
What do you like best about the product?
Outreach is great for handling your emails to prospects. I love that I can see when they've viewed your emails and how many times. The 360 view is especially helpful for getting a high level view of what your day looks like.
What do you dislike about the product?
It definitely glitches sometimes but that is to be expected. Sometimes I have trouble locating a prospect just by name and have to go back and use their email to search but overall these are minor issues.
What problems is the product solving and how is that benefiting you?
Reaching large amounts of people with the same message and saving valuable time. You are able to really view the habits of certain prospects that you would never see otherwise. This helps analyze your approach to them and make it more tailored to the best way to reach them.
Outreach has helped save a lot of time by having the pre-set sequences ready to send out my emails.
What do you like best about the product?
I don't have to worry about trying to remember when I need to send the next email in my sequence.
What do you dislike about the product?
It doesn't notify me if the sequence is stopped.
What problems is the product solving and how is that benefiting you?
The biggest thing for me is I save a ton of time! It allows me to focus on the other tasks that I have going on.
Recommendations to others considering the product:
Do it, you'll save a lot of time that can be better used doing other tasks.
Outreach is great tool for Sales Executives
What do you like best about the product?
I love the sequences. I depend on them for my prospecting and follow up after demos. I also appreciate the "Task" functionality. I'm able to create my call lists and follow up with phone calls. I even get email reminders on a daily basis that help me take a quick snap shot of what my day will look like.
What do you dislike about the product?
As our organization continues to grow and share templates/sequences with each other, sometimes it's difficult to sort through all of the options. The search functionality helps to drill down on the template I'm looking for but if there is a way to improve this, I'm all for it. I also some conversion issues with the Salesforce /Outreach integration. I'm able to work through them, but hopefully their connection will continue to improve.
What problems is the product solving and how is that benefiting you?
Outreach helps me to be organized. There's no way I could manage all of the follow up after my presentations manually. I simply would not get the necessary amount of information to my prospects in a timely manner.
I also save time in my day from having to do double entry. I work directly out of Salesforce for my CRM. Outreach links with Salesforce so that I do not need to double up on my efforts.
I also save time in my day from having to do double entry. I work directly out of Salesforce for my CRM. Outreach links with Salesforce so that I do not need to double up on my efforts.
Recommendations to others considering the product:
I would recommend attending training. I'm sure the system does more than I even know.
Great tool
What do you like best about the product?
I like the email sequencing features, along with being able to track all the details associated with each lead and account.
What do you dislike about the product?
I don't like how it's not saving my template with the formatting, font and colors i usually use in my signature. I also don't like the email limit.
What problems is the product solving and how is that benefiting you?
I believe that it's organizational approach and interactive abilities are very useful, especially for larger teams with various leads that need to be touched, it's definitely a more logical and mythological process for us.
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