Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Outreach is a great recruiting tool!
What do you like best about the product?
I really like the ease of using Outreach to follow up on great candidates for positions. I like how easy it is to search by a tag and who the owner is making it very easy to add new people to a sequence or to create a new sequence and get people in it quickly.
What do you dislike about the product?
Sometimes it can be hard to keep track of who has been added if people respond from another email or chose to call. But part of this could be user error. :)
What problems is the product solving and how is that benefiting you?
I would say this tool helps me keep my prospects organized, helps me to follow up with them in an efficient manner and helps to pipeline for future lead generation.
Recommendations to others considering the product:
Easy to use product!
Well-timed email outreach made simple!
What do you like best about the product?
In my role, well-timed communication with customers is crucial: for education, onboarding, upsells. Analytics show me what works and what doesn't, A/B testing lets me optimize for success. It's been totally indispensable.
What do you dislike about the product?
Can't think of anything that I would change about it, honestly. It would add tremendous value if I could to automatically log events to salesforce through my calendar (like Yesware extension does).
What problems is the product solving and how is that benefiting you?
With Outreach I can create a strategy for my communications ahead of time, send correspondence automatically -- and never miss a follow-up.
Outreach - Building my sales pipeline the easy way
What do you like best about the product?
Being in business development, Outreach makes email and calling campaigns very easy. Outreach also integrates very well with Salesforce.
What do you dislike about the product?
No issues so far with outreach. Outreach continues to improve its software.
What problems is the product solving and how is that benefiting you?
Keeping up with potential leads has never been easier since I started using Outreach.
Outreach is a great end to end prospecting tool that has helped boost the productivity of our team
What do you like best about the product?
Easy to manage tasks in 360 view and know what needs to be done for the day.
What do you dislike about the product?
Occasional errors on prospect upload that give no explanation.
What problems is the product solving and how is that benefiting you?
We didn't have much structure prior to implementing Outreach. Now the structure is there and the processes for prospecting are more straight forward.
Easy to use, super robust, takes a lot of the thinking out of my hands
What do you like best about the product?
I like that Outreach auto tracks everything across myself and my outreach, as well as across my team. I don't have to set up any tracking in advance, or create sharing abilities, it's all out of the box and makes collaboration very easy. We are a team of 14 spread out across 3 time zones, so it's not always easy to get face time with each other in terms of what's working and what isn't, but Outreach makes it easy for me to jump in and within minutes, find out what's working for others, and get it set up and sent out for myself.
What do you dislike about the product?
The workflow between tasks/360 view, and moving between a prospect back to an account can sometimes be tricky. I have found that there are some workflows that aren't very well accommodated by Outreach, but I have been able to adjust my workflow to work better for Outreach. Not ideal, but it's a solution and just a way of doing things.
What problems is the product solving and how is that benefiting you?
My team and I are actively using Outreach on a daily basis to power all outbound outreach efforts. We are effectively sharing best practices, templates, sequences, and collaborating more on outreach. We also have a better understanding of what isn't working, and are using automatic emails more and more, making follow ups much easier and mindless. So far, we have set 6 meetings through the auto followups; we've gotten a positive response to a meeting ask and didn't even remember that the email was going to be sent out. Big win for us.
SaaS Sales Representative
What do you like best about the product?
I like to use the templates with tokens and the sequences. In sales, you send a lot of the same emails day in and day out. Outreach helps you become more efficient with your time. I love the new dashboard view that just came out.
What do you dislike about the product?
The only thing I wish they would improve is how you can sort through all the different tasks you have.
What problems is the product solving and how is that benefiting you?
This program/solution allows you to be more efficient with your time. It also provides a sense of professionalism because it eliminates the risk of typos or errors in emails. You have greater visibility into your pipeline and prospecting efforts when using Outreach.
Outreach Saves Me A Ton of Time
What do you like best about the product?
I LOVE the Chrome extension that Outreach offers. It helps me prospect 2x faster by dropping in outbound prospects into personalized campaigns straight from Salesforce. It puts me at ease knowing that those folks who don't respond right away will receive the second touch and it's not on me and my memory to remember to follow up when a prospect doesn't respond right away.
What do you dislike about the product?
I wish there was more personalization available. Outreach can be a bit buggy occasionally (send out an email even after the prospect responded).
What problems is the product solving and how is that benefiting you?
I've been able to expand the number of leads I'm able to work and cut down the time I'm spending on mindless busy work within my job. I can use that time to craft more personalized first touches for outbound campaigns or dedicate that time to prep for our phone conversations. Especially when following up to schedule a next step - Outreach saves me a ton of time by allowing me to just drop a prospect into my campaign.
Great for ABM, could be better for prospecting
What do you like best about the product?
I love that outreach enables our teams to create specific sequences for contacting prospects. We used to use software that only allowed for one-offs. It was a very inefficient way to reach contacts. With sequences we are able to create call tasks and check metrics for entire sequences, seeing what subject lines begin to lower open rates.
What do you dislike about the product?
I do like the outreach everywhere plugin, especially combined with sales navigator. However-- I believe it could be much more efficient in sales navigator. For example: Lets say you search a specific set of metrics in Lead Builder and want to add 20 people from the results that show up. Currently, you would have to click on every profile one by one and push them to salesforce. It would be much more efficient to be able to select those 20 individuals and add them all at once.
Also-- I don't currently have a way to track every individual currently active-- NOT emails sent per day. This is a feature you guys have but for whatever reason as I am on my client's salesforce and not IST's I don't have a way to track this.
Also-- I don't currently have a way to track every individual currently active-- NOT emails sent per day. This is a feature you guys have but for whatever reason as I am on my client's salesforce and not IST's I don't have a way to track this.
What problems is the product solving and how is that benefiting you?
We are increasing our efficiency in contacting prospects, as well as being able to track how an entire touch sequence performs overall.
Recommendations to others considering the product:
This is already a great tool for ABM... much better than Engagio's newer product which we have also reviewed. I would continue along this path while also not closing yourself off from companies that don't use ABM approaches. You have an amazing product!
Thank you for the help!
What do you like best about the product?
Outreach gives me the ability to focus on optimizing speed to value for interested prospects.
What do you dislike about the product?
I think its more of an SFDC issue saving work as Outreach adjusts an object in the background. So maybe the issue is the seamless and realtime update and save capability between the two products.
What problems is the product solving and how is that benefiting you?
Lead touch process has been simplified.
Recommendations to others considering the product:
Highly recommend Outreach to businesses
I love Outreach!
What do you like best about the product?
I love the simpleness of the UI and the Chrome plugin
What do you dislike about the product?
I wish it had more features, but it's great at it's niche
What problems is the product solving and how is that benefiting you?
Scaled drip email campaigns and simple reporting
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