Outreach Sales Execution Platform
OutreachExternal reviews
3,497 reviews
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Intuitive, good UI and great to use.
What do you like best about the product?
The gmail and SFDC integrations help me run my business on a day-to-day bases. With any tool like Outreach, integrations are a key aspect of my job a time saver. Also, being able to track my customers enables me to have timely follow ups and provides needed context.
Additionally, having sequences readily available with open and response rates gives me insight into what's working in my territory and verticals.
Additionally, having sequences readily available with open and response rates gives me insight into what's working in my territory and verticals.
What do you dislike about the product?
Limit on emails and emails I send via Outreach getting stuck in my outbox can be a huge hassle on my day and deals. This is the main feature I dislike and can be incredibly frustrating.
What problems is the product solving and how is that benefiting you?
Insight into my emails enables timely follow ups helping move the sales process along and close bigger deals quicker. It also helps me constantly fine tune my outreach tactics as I have context to what's getting responses and what isn't.
The benefits is it helps me close more deals!
The benefits is it helps me close more deals!
Great business tool!
What do you like best about the product?
It has been a great tool to view the data that we use for managing accounts and contacts. Keeps us organized! It really adds a smooth process to operate a smooth conversation with a client.
What do you dislike about the product?
Wish that some of the steps in it's processes were smoother for stages were more available. Some of the options seem available at some points of a process, but not available in others.
What problems is the product solving and how is that benefiting you?
Keeping in touch and and on track with customer has been very helpful. Keeping in touch with a client in large amounts has been made simpler by using the tool.
Elegance AND Functionality!
What do you like best about the product?
I love the fact I can send out a mass mail either at one specific time I create based on time zone, around compelling events, etc. OR I can add contacts individually to a cadence and the rest is automated entirely! The UI is easy and smooth and when there's an error with a contact, e.g. duplicate, etc. it's easy to delete or remove the contact and reset. The Salesforce sync also allows me to run SFDC reports on the best email campaigns. Obviously, Outreach provides some rich analytics as well that are easily digestible.
What do you dislike about the product?
There is a fair amount of bugs from time to time and customer services has not been the fastest. Having said that, the problems are usually resolved and the one's we've had are generally because there's been an update that's improved the product.
What problems is the product solving and how is that benefiting you?
Obviously reducing the friction involved in sales outreach. I've used previous platforms before rife with excel spreadsheets and it would really disincentivize reps in creating email campaigns. With Outreach.io, they love to fill the funnel each day, because they know it's so easy to set up.
Outreach is AWESOME
What do you like best about the product?
The user interface is very easy to work.
What do you dislike about the product?
Scheduling tasks can be annoying when it has to be done manually, one at a time.
What problems is the product solving and how is that benefiting you?
Sending out mass emails is much easier now with Outreach.
Outreach is a great recruiting tool!
What do you like best about the product?
I really like the ease of using Outreach to follow up on great candidates for positions. I like how easy it is to search by a tag and who the owner is making it very easy to add new people to a sequence or to create a new sequence and get people in it quickly.
What do you dislike about the product?
Sometimes it can be hard to keep track of who has been added if people respond from another email or chose to call. But part of this could be user error. :)
What problems is the product solving and how is that benefiting you?
I would say this tool helps me keep my prospects organized, helps me to follow up with them in an efficient manner and helps to pipeline for future lead generation.
Recommendations to others considering the product:
Easy to use product!
Well-timed email outreach made simple!
What do you like best about the product?
In my role, well-timed communication with customers is crucial: for education, onboarding, upsells. Analytics show me what works and what doesn't, A/B testing lets me optimize for success. It's been totally indispensable.
What do you dislike about the product?
Can't think of anything that I would change about it, honestly. It would add tremendous value if I could to automatically log events to salesforce through my calendar (like Yesware extension does).
What problems is the product solving and how is that benefiting you?
With Outreach I can create a strategy for my communications ahead of time, send correspondence automatically -- and never miss a follow-up.
Outreach - Building my sales pipeline the easy way
What do you like best about the product?
Being in business development, Outreach makes email and calling campaigns very easy. Outreach also integrates very well with Salesforce.
What do you dislike about the product?
No issues so far with outreach. Outreach continues to improve its software.
What problems is the product solving and how is that benefiting you?
Keeping up with potential leads has never been easier since I started using Outreach.
Outreach is a great end to end prospecting tool that has helped boost the productivity of our team
What do you like best about the product?
Easy to manage tasks in 360 view and know what needs to be done for the day.
What do you dislike about the product?
Occasional errors on prospect upload that give no explanation.
What problems is the product solving and how is that benefiting you?
We didn't have much structure prior to implementing Outreach. Now the structure is there and the processes for prospecting are more straight forward.
Easy to use, super robust, takes a lot of the thinking out of my hands
What do you like best about the product?
I like that Outreach auto tracks everything across myself and my outreach, as well as across my team. I don't have to set up any tracking in advance, or create sharing abilities, it's all out of the box and makes collaboration very easy. We are a team of 14 spread out across 3 time zones, so it's not always easy to get face time with each other in terms of what's working and what isn't, but Outreach makes it easy for me to jump in and within minutes, find out what's working for others, and get it set up and sent out for myself.
What do you dislike about the product?
The workflow between tasks/360 view, and moving between a prospect back to an account can sometimes be tricky. I have found that there are some workflows that aren't very well accommodated by Outreach, but I have been able to adjust my workflow to work better for Outreach. Not ideal, but it's a solution and just a way of doing things.
What problems is the product solving and how is that benefiting you?
My team and I are actively using Outreach on a daily basis to power all outbound outreach efforts. We are effectively sharing best practices, templates, sequences, and collaborating more on outreach. We also have a better understanding of what isn't working, and are using automatic emails more and more, making follow ups much easier and mindless. So far, we have set 6 meetings through the auto followups; we've gotten a positive response to a meeting ask and didn't even remember that the email was going to be sent out. Big win for us.
SaaS Sales Representative
What do you like best about the product?
I like to use the templates with tokens and the sequences. In sales, you send a lot of the same emails day in and day out. Outreach helps you become more efficient with your time. I love the new dashboard view that just came out.
What do you dislike about the product?
The only thing I wish they would improve is how you can sort through all the different tasks you have.
What problems is the product solving and how is that benefiting you?
This program/solution allows you to be more efficient with your time. It also provides a sense of professionalism because it eliminates the risk of typos or errors in emails. You have greater visibility into your pipeline and prospecting efforts when using Outreach.
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