Outreach Sales Execution Platform
OutreachReviews from AWS customer
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great way to keep organized!
What do you like best about the product?
I mainly use Outreach for my tasks/cadences. Previously, I worked off of an excel document and my prospects/activity was getting all over the place. With Outreach, I can simply put my prospect in my cadence and have a daily to-do list.
What do you dislike about the product?
I wish Outreach connected better with my gmail. Right now, there is a delay in notifications that pop up on my desktop when someone opens/replies to my email. Also, it is connected to my salesforce and sometimes I cold email people who are not in there yet, so it is hard to see when someone not in Salesforce opens up my email.
What problems is the product solving and how is that benefiting you?
The major benefits that I have realized is that it has kept me extremely organized. As an SDR, I am doing cold outreach all day and simply don't have time to create a 'to-do' list, outreach has it all there for me.
Recommendations to others considering the product:
Great product!
Great Product for your hard charging company
What do you like best about the product?
I love how easy it is to use. has made my job 100x easier without having to manually send emails. I get in every day at 9am and all of my emails have been sent. Its great
What do you dislike about the product?
I wish I had something bad to say but that is not the case
What problems is the product solving and how is that benefiting you?
manually emails are a thing of the past with this tool.
Recommendations to others considering the product:
MAke the switch. Great proudct
Great Prospecting Tool
What do you like best about the product?
Great tool for tracking opens on emails as well as keeping yourself organized across managing several clients!
Also well done on the analytics on the home page!
Also well done on the analytics on the home page!
What do you dislike about the product?
I dislike the view ability of the notes for prospects.
What problems is the product solving and how is that benefiting you?
We are solving a problem of the best practices to social sell to prospects in our respective verticals. The benefits I have realized land within the email open rates and the ability to understand how far my messaging is going.
Great communication management tool
What do you like best about the product?
Integrations with other tools. Ease of use. It makes tracking communication with customers easier and more efficient. Especially when handing off from one team to another.
What do you dislike about the product?
Nothing. It does exactly what it says it will do. It is reliable and consistent.
What problems is the product solving and how is that benefiting you?
Streamlined communication process during sales and success cycles.
Great Outbound Prospecting Application
What do you like best about the product?
Intuitive Interface
Ability to easily create automated Sequences for prospects
Enables our organization to perform "touches" on hundreds of more accounts than we were previously able to with manual email campaigns.
Ability to easily create automated Sequences for prospects
Enables our organization to perform "touches" on hundreds of more accounts than we were previously able to with manual email campaigns.
What do you dislike about the product?
It would be nice to have a Gmail plugin so that I could draft emails directly from my Gmail inbox (and save templates there - similar to Yesware) and not necessarily have to use the Chrome plug-in for messaging (I like Gmail).
What problems is the product solving and how is that benefiting you?
We wanted something with robust outbound capabilities, the ability to easily perform A/B testing and to reach more prospects with our Outbound team than we currently were doing - leading to an increase in Opportunity Pipeline.
Recommendations to others considering the product:
Very scalable solution - designed for teams to scale outbound prospecting work quickly.
Outreach Helps Sales Team Work Smart and Hard
What do you like best about the product?
I like that Outreach is designed to make our team smarter, helping us develop a thoughtful prospecting approach.
What do you dislike about the product?
It would be nice to have a Gmail plugin so template drafting/saving could happen in the interface our team is most familiar with.
What problems is the product solving and how is that benefiting you?
Our primary goal has been to drive pipeline, but not just pipeline--pipeline with the right people. Outreach has allowed us to set more meetings with decision makers because the sequences speak to them over time.
Fantastic email automation tool with few problems
What do you like best about the product?
The UI is fantastic and because of that, the learning curve was very low. I was up and running within a day, taking full advantage of all features. Their support team is also great, responding very quickly to any problems that may come up and helping me to resolve them ASAP.
What do you dislike about the product?
Nothing that I can think of, anything I've ever had a problem with has been addressed / resolved within the day, if not hour. The only improvement I could think of potentially solving for is having all sequences to all leads within the same company stopped when one person from that batch replies. This way I don't have to manually go in and take prospects out of a sequence when one of their colleagues reply.
What problems is the product solving and how is that benefiting you?
I needed a tool that would enable me to quickly send emails to the hundreds of prospects I reach out to weekly. Outreach allows me to do this by simplifying my process (I often work out of SFDC for inbound leads + the app for mass outreach to outbounds) and making the entire process very intuitive.
Recommendations to others considering the product:
Definitely take the plunge. Outreach has saved me countless hours of tedious work that has increased my productivity and simplified my workflow.
Great Hands off emailing
What do you like best about the product?
The feature set is incredible for sales outreach. It allows me to send a high volume of personalized emails to all my prospects and it's intuitive enough to not send any unwanted emails after a prospect has already replied. The sequences function is great.
What do you dislike about the product?
It takes a lot of processing power from my computer and is often very slow. It would also be cool to have a function that allows for easy high volume email blasts for event invites.
What problems is the product solving and how is that benefiting you?
It cuts my email time down to a fraction of what it would be if I were manually sending all of them. I couldn't do my job nearly as well as I do without Outreach.
The all-in-one prospect manager
What do you like best about the product?
Outreach's best feature is its protection against yourself. I am and many others are liable to make mistakes when sending emails. When it comes to mass emailing, those mistakes are magnified. Outreach protects against those mistakes without being cumbersome.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
What do you dislike about the product?
I'm a little undecided on how feel about tagging as opposed to folders/directories. Tagging is great for being able to take people out of sequences (campaigns) and putting them in; better than folders would, I'm sure. For templates, I much prefer a folder system. This allows for multiple levels/sub-levels for organization. Larger sales orgs are going to have many many many templates and more precise organization is required for that.
All in all, I'm hoping some kind of combination of both is implemented at some point.
All in all, I'm hoping some kind of combination of both is implemented at some point.
What problems is the product solving and how is that benefiting you?
1) Mass emailing saves time and energy of salespeople. Dynamic fields personalize them.
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
Great Product!
What do you like best about the product?
Before using outreach we really had no way to manage our OB campaign. Outreach easily connects with SF, so I can have my leads in SF but work directly in outreach. It lets me know who to contact, when to contact, and what stage they are in.
What do you dislike about the product?
I would like a little more customization in the tool. I may have multiple tasks going on at the same time and want to filter by specific information I am looking for.
What problems is the product solving and how is that benefiting you?
Outbound Campaigns: We are able to track our sales process easier and more efficient. We created a series of steps for each prospect and follow it directly in outreach
Recommendations to others considering the product:
Great tool for SDR or BDR managing their outbound campaigns.
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