Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Outreach has streamlined the way I select who to call and Shelbi has been a tremendous resource!
What do you like best about the product?
The fact that I'm no longer browsing Salesforce queues to find people to call. Outreach (with the proper implementation and configuration with our Marketing software) aggregates all the people I want to call into easy to go through tasks.
What do you dislike about the product?
The initial implementation was more difficult that I would have hoped for, but not because we didn't have great support from Shelbi, but because our internal Marketing system was not perfectly set up and created a Domino effect in how we used Outreach initially.
What problems is the product solving and how is that benefiting you?
Faster lead processing, faster qualification, and improved efficiency.
Recommendations to others considering the product:
Get it!
Best mail merge tool I've used
What do you like best about the product?
Outreach gives you real-time depth into all your data. Contacts are paused when they are out of office, your tasks (personal emails and calls) are forwarded to you, and there's many more. Comparing templates and seeing what's actually working has never been easier.
What do you dislike about the product?
Just like any software, you're always going to experience bugs and glitches. Outreach has a few, sometimes a bulk action may take longer than expected, but all around it's a great tool. Also, can take some time to fully integrate into salesforce, the way you like.
What problems is the product solving and how is that benefiting you?
Increasing sales. Outreach is letting me contact more people, on a personalized level. I learn what emails are connecting with prospects and doubling down.
Recommendations to others considering the product:
Better than Yesware and many other sales tools out there!
Mark Geaslen's Review
What do you like best about the product?
The personalized numbers for any area code. I love that you can see if someone has opened/read an email or not. The calling works perfectly. It is very easy to be organized with outreach.
What do you dislike about the product?
I have yet to find something wrong other than the occasional lag. Sometimes it will lag and not let me hang up the phone. It's great!
What problems is the product solving and how is that benefiting you?
Knowing the percentage of calls back. It is very easy to track back to a certain call and read any notes left. I love that you can see a day by day analysis of how I am performing.
Outreach.io - the only tool I've taken 10 mins out of my day this year to write a review for
What do you like best about the product?
Sequences - the ability to create an automated e-mail/phone campaigns, with custom fields and settings to make it tailored to each prospect.
What do you dislike about the product?
Tasks - it needs to be easier to complete tasks, some way to better prioritize so that they can be execute quicker (e.g. certain prospects should be HIGH VALUE)
What problems is the product solving and how is that benefiting you?
1) Taking less time to e-mail and reach out to more people 2) Making sure no prospect slips through the crack
*Outreach can improve on helping each user with #2
*Outreach can improve on helping each user with #2
Outreach: A Helping Hand To Our Business
What do you like best about the product?
The ability to automate correspondences in a controlled manner with a personalized message that is not received in a "span-like" manner.
What do you dislike about the product?
I have yet to identify a function of Outreach's Product or Service that I dislike.
What problems is the product solving and how is that benefiting you?
In today's world of recruiting, the ability to connect with qualified candidates in a timely manner to share details of an opportunity requires multiple touch points in a timely manner. Outreach allows me to automate email correspondences, a time-consuming aspect of my job, and focus my time and energy on the other touch points and technologies that require my attention.
Recommendations to others considering the product:
If you are in a position such as marketing, sales, recruiting, etc. that requires you to communicate with a high volume of contacts using multiple touch points, you might find that sending personalized emails to a target audience to be an arduous, but critical component to your day to day operations. Outreach allows you to personalize and automate targeted email messages regarding your product or service to a large target audience without taking time away from your other day to day activities.
Great tool, lots of options
What do you like best about the product?
I love being able to sequence many people and pre-schedule emails. The auto-fill option makes my life much easier. Outreach also does a good job of prioritizing tasks within my 360 view, it really knows who I should focus on contacting.
What do you dislike about the product?
The only annoying thing I have found so far is that there is no back button within outreach, so often you click back to "prospects" or whatever and you start at zero, particularly within the Salesforce extension. An Outreach specific back button would be wonderful!
What problems is the product solving and how is that benefiting you?
The business problem is not being able to email enough people quickly with personalized, information messages, but Outreach solves that.
Recommendations to others considering the product:
I'm not sure what else is out there, but Outreach seems like a top-notch communication solution.
Great Product!
What do you like best about the product?
I really enjoy being able to create custom sequences that have landed many different prospects in my field of Leads. Thanks to Outreach for creating such an easy to use product.
What do you dislike about the product?
There really isn't anything that I dislike about this product.
What problems is the product solving and how is that benefiting you?
I have realized how many different individuals I could reach in my line of work through Outreach because of its reuse capabilities.
Outreach is awesome.
What do you like best about the product?
It's intuitive to use and the functionalities Outreach comes with are really great.
What do you dislike about the product?
The cost... but I guess that's what you have to pay for an enterprise-level solution.
What problems is the product solving and how is that benefiting you?
We can do the work of many with just a few.
Outreach has helped me achieve the volume of emails that I need without compromising quality.
What do you like best about the product?
I like that you can personalize emails per name, company, geo, and any other customer input.
What do you dislike about the product?
I dislike that Outreach doesn't always recognize bad data (like accidentally sending 200 emails to someone with the same name). I know that these kinds of details should be left up to the sender, but I think it would be helpful for Outreach to have some better error filters.
What problems is the product solving and how is that benefiting you?
I'm solving for efficiency of time, and I've realized many benefits with outreach. I'm able to email hundreds of people while still personalizing the content, and I've seen some good results.
Recommendations to others considering the product:
Spend time learning the ins and outs of the different functions.
I use it in my day to day in business development
What do you like best about the product?
I enjoy that it helps organize your day/workflow. Gives you the ability to send out personalized content, but at a larger scale. It gives you ability to send in certain triggers or pieces of information that are most applicable to the person you're prospecting.
What do you dislike about the product?
being able to track opportunities more clearly would be beneficial
What problems is the product solving and how is that benefiting you?
Higher volume of work for the business development team
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