Outreach Sales Execution Platform
OutreachExternal reviews
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Automate sales with tracking and email outreach
What do you like best about the product?
Outreach allows salespeople to create personal and effective emails without wasting time. Leveraging Salesforce fields makes the process even more efficient because reps don't have to reinvent the wheel every time they send an email communication to their networks. Experienced users can share pre-designed templates with those new to the organisation - giving them helpful advice on topics to talk about and saving themselves valuable energy in the process! Overall, the ability to customise email conversations so quickly is one of my favourite features of the platform.
What do you dislike about the product?
If I had to choose one thing that I dislike about Outreach, I'd pick its difficulty of getting started. It's hard to keep track of which emails a customer has already received, which makes it difficult for salespeople to know how many times to reach out and when it's appropriate to do so. What's more, there's not enough visibility of the replies sent to previous customer messages.
What problems is the product solving and how is that benefiting you?
With the Outreach plugin, I no longer have to manually transfer data between Gmail, Salesforce, Gong and Zoom. This saves me a lot of time that I can spend on other areas of prospecting.
Outreach
What do you like best about the product?
The ability to easily access account information while on the phone with a client.
What do you dislike about the product?
Not being able to search by phone number. Being able to do this would be a game-changer for my team.
What problems is the product solving and how is that benefiting you?
Having information at the ready to make multiple phone calls in quick succession
easy to use
What do you like best about the product?
It is so easy to use and straightforward to manage. The features and integration with many software are very smooth.
What do you dislike about the product?
I haven't found any downside yet. The software is surely the best.
What problems is the product solving and how is that benefiting you?
Outreach helps to send bulk emails in a hassle-free way. Being a business development person it's very helpful to send mails, track the engagements.
Switched from outreach to salesloft
What do you like best about the product?
Ease of use, analytics, professionalism, and more
What do you dislike about the product?
SDR constantly calling me trying to upsell their product
What problems is the product solving and how is that benefiting you?
Allows me to call prospects to book meetings and hit my internal quota
Used outreach for over a year
What do you like best about the product?
The UI and design of outreach is very user friendly, and has all the tools needed to prospect and complete sales cycles for most BDR/SDR teams. I also love how you can track when the tasks/calls are due and the due dates are shown on the main dashboard.
What do you dislike about the product?
When my team was using Outreach last year, it sometimes wouldn't load or make dials when multiple users were in the same room using their own outreach subscription. This led our team too have to work from home and found that when we were not in the same office, Outreach worked smoothly.
What problems is the product solving and how is that benefiting you?
Our team decided to move on from Outreach due to pricing and timing, but we are currently in talks with their team to look back into using Outreach. Our team wants to track due dates on time and have an easier platform to use daily.
High quality CRM
What do you like best about the product?
Easy to use, great interface, the chrome extension is awesome for sequencing leads, task lists generate as expected and it's easy to customize sequences.
What do you dislike about the product?
Can't sequence more than once per lead. Wish I could put leads into more than one sequence at a time!
What problems is the product solving and how is that benefiting you?
It's very efficient and easy to use. No hassles when it comes to daily use or getting upset. I enjoy using it also for the insights it gives me on each lead page.
Quick and easy
What do you like best about the product?
Auto syncs with Salesforce which saves a ton of time compared to salesloft. User friendly, detects OOO messages and pauses sequence accordingly in pretty much any languages, dummy proof police and typographies that really minimizes the chances of mistakes
What do you dislike about the product?
Setting up the digital email signature was very tough, and there seems to be no way to program the time to send an email within a sequence. Also can't pause a sequence and pre-plan a restart date, except if following an OOO reply
What problems is the product solving and how is that benefiting you?
Contacting prospects through emails
Excellent tool for Sales Automation
What do you like best about the product?
Very tight integration with CRM like Salesforce.The integration is very seamless in terms of capturing data from Salesforce to Outreach.
It also works very well with email and Sales Navigator and is very responsive inlead capturing.
It makes the entire sales process very streamlined with capabilities like lead and account management, sequences, calendar etc.
The documentation available for the platform is very comprehensive
It also works very well with email and Sales Navigator and is very responsive inlead capturing.
It makes the entire sales process very streamlined with capabilities like lead and account management, sequences, calendar etc.
The documentation available for the platform is very comprehensive
What do you dislike about the product?
The UI is not intuitive and very dull and boring.
Their support team takes a very long time to respond and is not always helpful in fixing issues.
Their support team takes a very long time to respond and is not always helpful in fixing issues.
What problems is the product solving and how is that benefiting you?
It has helped us to automate a lot of processes within our sales cycle.
It also helps drive insights from our outreach and do A/B Testing on sequences which had drastically helped to improve our conversion and reply rate.
It also allows you to make calls so we don't have to use another tool for international calls.
It also helps drive insights from our outreach and do A/B Testing on sequences which had drastically helped to improve our conversion and reply rate.
It also allows you to make calls so we don't have to use another tool for international calls.
Great for our EMEA GTM - Outreach.io
What do you like best about the product?
CRM integration, also works with popular RevOps frameworks and platforms like Clari for making Deal Inspection more streamlined, if you want to break down Silos between Marketing Ops, RevOps, SalesOps, and Sales and your SDR or BDR teams - in particular when you need to GTM in regions where customer data and intent signals are gold (Europe), found Outreach to be the best one - in comparison to Xant (inside sales) etc.
What do you dislike about the product?
I wish i had a Mobile App interface as well, and natively running Campaigns and Sequences on the Iphone - maybe in the future, we can get Mobile OS parity and integration, also tighter controls on CRM double opt outs, and opt in control would be a bonus (especially for us GDPR aware Sellers)
What problems is the product solving and how is that benefiting you?
Tigher Pipeline Generation; Regional Prospecting, building campaigns and integration across teams without Silos - tight coupling into the CRM and Revenue Operations of the SaaS GTM
Great Sales Lead Management Platform
What do you like best about the product?
The ability to do do all aspects of lead managment in the platform without having to also pull up other serverices is hugely helpful and practical to use.
What do you dislike about the product?
Some aspects of the UI are not that great. You can be in the account tab, click one button and end up on the prospect page.
It's also frustrating you can't see previous emails sent to a prospect when adding a new email to the same email chain in outreach like you can in Gmail.
It's also frustrating you can't see previous emails sent to a prospect when adding a new email to the same email chain in outreach like you can in Gmail.
What problems is the product solving and how is that benefiting you?
A single platform that allows me to conduct systematic outreach to my prospects in less time to reach more contacts and drive more business.
Making calls through my laptop with a local number assigned, sending emails, email tempates, and setting up sequences is critical to my work.
Making calls through my laptop with a local number assigned, sending emails, email tempates, and setting up sequences is critical to my work.
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