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Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

3,500 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Outstanding for Lead Generation with Seamless Outreach

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
Outreach for calls and email sequences to generate leads
What do you dislike about the product?
Outreach doesn't allow contact IDs to be linked which causes issue during reporting
What problems is the product solving and how is that benefiting you?
It is allowing to call and send email sequences to generate leads


    Matt P.

Effortless Task Management at Its Best

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Keeping track of all my tasks. Automation and sequencing capabilities
What do you dislike about the product?
UI can be overwhelming. Integration issues, especially with CRMs or mailboxes, are often cited: syncing errors, duplicated contacts, broken mappings.
What problems is the product solving and how is that benefiting you?
Task tracking, automating emails, seeing who opened emails, outreach to prospects, integrates well with salesforce and nooks


    Jesus S.

Great for Scheduling and Templates

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can create email templates + can act as a calendly when setting up meetings with prospects
What do you dislike about the product?
Most of the times that I try making a call, I get an application error which can make it frustrating when trying to call.
What problems is the product solving and how is that benefiting you?
It is helping me track and execute my tasks as an SDR


    Oil & Energy

Streamlines Sales Workflow, But Needs More Automation

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I really like how Outreach is an easy tool to navigate. I can see all my prospects and tasks in one place and make dials while simultaneously writing emails to other prospects. I also enjoy how my I can access Salesforce accts when I'm making a dial.
What do you dislike about the product?
I wish there were more capabilities for automation in Outreach like a traditional email marketing platform like Pardot or HubSpot. More automations to send different emails at different times depending on if they open my email or not.
What problems is the product solving and how is that benefiting you?
Outreach is allowing me to connect with prospects via email and via dialing. It's an all in one platform that has gotten me more connections and meetings. If I didn't have Outreach I would be doing all of this work manually.


    José Andrés M.

Great tool to manage outreach and follow-ups easily

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Outreach is how easy it makes it to organize and follow up with leads. You can build sequences, send personalized emails at scale, and see who opened or replied in real time. It keeps everything in one place, so you don’t have to guess what step comes next. It’s very helpful for staying consistent with outreach and improving response rates.
What do you dislike about the product?
Sometimes the platform takes a few seconds to load when switching between sequences or inboxes. Also, the reporting dashboard could be a bit more flexible. But overall, these are small issues compared to how much time it saves every day.
What problems is the product solving and how is that benefiting you?
Outreach helps me automate and organize my daily sales and marketing communication. Before using it, I had to send follow-ups manually and track replies in spreadsheets. Now I can create sequences, send personalized messages automatically, and see engagement metrics in one place. It saves a lot of time and keeps everything more consistent.


    Gayathri N.

outreach for sme

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
automation of repetitive tasks and easy to implement and integrate
What do you dislike about the product?
High cost for advanced tools and requires lot of understanding
What problems is the product solving and how is that benefiting you?
automation and advanced analytics is helping us a lot


    Marko G.

Sales Development Representative

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, speed, sequence flow, customization
What do you dislike about the product?
Customer Support, a lot of features, sometimes failing to sync with leadiq
What problems is the product solving and how is that benefiting you?
Prospecting - benefiting efficiency and consistency


    Lewis B.

Great tool for disciplined cadences for outbound

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Really simple and intuitive to make sequences for cold and warm outbound, allows you to track progress a lot easier. Use it everyday for cold outbound and we've got a great CSM for supporting / enabling us.
What do you dislike about the product?
Sometimes a little clunky or slow on the mobile app, lacks functionality of the web app.
What problems is the product solving and how is that benefiting you?
Allows me to be more disciplined and structured with my cold outreach to prospects, with real-time tracking of effective results via A/B testing etc.


    Heather R.

Great but could be better

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Great tool for organizing and reaching out to prospects. Love the metrics you can get over time, as well as the elements of AI that have recently been incorporated. Easy and quick integration with Salesforce!
What do you dislike about the product?
The UI could be much better. Such a small window to write emails in that sometimes gets pop up blocked. I also wish the home dashboard was more customizable.
What problems is the product solving and how is that benefiting you?
Giving me a unified space to host all of my outbound prospecting activities and productivity.


    Matheus S.

Better way to shoot drips

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Customer support works perfectly
I link how easy it's to integrated to others tool such as Sales Force and Gmail.
What do you dislike about the product?
I think it's hard to control and add prospects without a origin source like SFDC.
Finding and manage prospects is a little bit trick.
What problems is the product solving and how is that benefiting you?
making drips agile and do the analytics so I can on top of costumers/ prospects interactions with my emails.