Outreach Sales Execution Platform
OutreachReviews from AWS customer
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A Wonderful Tool T Reach out to your Potential Customers
What do you like best about the product?
It is a great sales tool to prospect and reach out to new customers especially when they are in a different time zone. You can also leave voice mails which the customer can check and revert at their own convenience. You can also create email templates, save multiple sequence emails and schedule the emails on the days and timelines you think would be ideal in terms of boosting chances of a response from the customer. The ease of integration is seamless, and it integrates easily with salesforce and other popular platforms. Their customer service and support is great. They are very knowledgeable in terms of the product and are updated with their improvements. I have used outreach in my previous company where I used to do prospecting in the US- East region.
What do you dislike about the product?
Their user interface is kind of complex, and it is very confusing and time consuming. You will need to scroll through multiple options before you arrive on what you are looking for. It is tough to use it without prior product training. The setup and implementation time takes couple of months which is very long as companies need faster execution time especially if the company is sales centric.
What problems is the product solving and how is that benefiting you?
It is easier to reach out to your customers through Outreach as you get the complete history of the customer, their contact information, and the history of your email reach outs and call log along with the dates. It is by far the best tool for business follow-ups leading to either targeting new logos or sales closures. It has helped me to acquire new logos, setup meetings with new and prospective clients, brief my prospects on the exact agenda so that the prospect can do his homework and join the call. It helps to automate a lot of follow-ups which I was doing manually before outreach.
Well designed interface and easy to use
What do you like best about the product?
Well designed interface with customisable options to adapt and adjust to your needs.
Easy to implement into everyday workflow.
Use it everyday without issue.
Integrates brilliantly with both CRM and sales tools.
Customer support communicates if there is ever an outage.
Easy to implement into everyday workflow.
Use it everyday without issue.
Integrates brilliantly with both CRM and sales tools.
Customer support communicates if there is ever an outage.
What do you dislike about the product?
Sometimes the extension can be inaccurate compared to what your looking at on browser.
Refresh browser to update appears often which can disturb workflow.
Refresh browser to update appears often which can disturb workflow.
What problems is the product solving and how is that benefiting you?
Outreach solves the problem of sequencing prospecting into correct channeled outreach. Allowing you to execute tasks in an effective manner.
Beautiful Sequences after Hard Implementation
What do you like best about the product?
I loved using Outreach while making sales calls, generating pipeline and doing research. It was super easy to organize my day and my tasks and see what I had left to do each day/week. I loved being able to make and share templates with my team as well.
What do you dislike about the product?
There were some hiccups with the sequences. It took a lot of time to iron out our processes. We were early adaptors of the program at our company.
What problems is the product solving and how is that benefiting you?
It really helped me juggle multiple accounts and prospects and what step they were in the sales sequence they were. It would alert me if I had a manual task to do, or help me automate tasks that could be set to occur in the future.
A must have tool for every salesperson
What do you like best about the product?
It perfectly organises the entire sales journey. As a salesperson, I use it the most. It's very easy to use, and the support team is very professional as well. It has a plethora of features, that help me reach to prospects easily.
What do you dislike about the product?
The phone calls get dropped sometimes, resulting in a poor experience with the prospect. The software syncs with the in-house Freshsales CRM tool is slow.
What problems is the product solving and how is that benefiting you?
It provides a comprehensive list of features that organises the prospect, companies, sales sequences and reachouts all under one roof. This is beneficial for me to start my day on a good note. I know its a one stop solution for all my needs as a salesperson
A very user-friendly tool!
What do you like best about the product?
- The UI is super easy to understand and navigate through which in return helps the user to adapt the software at a faster pace than usual
- Helps me track the progress of the campaigns
- Great assist in managing my tasks/follow-up
- Helps me track the progress of the campaigns
- Great assist in managing my tasks/follow-up
What do you dislike about the product?
- Due to lack of push notifications, sometimes it gets a little tricky to manage the important tags
- While you're working with multiple time-zones, the "Tag" option needs some refinement
- While you're working with multiple time-zones, the "Tag" option needs some refinement
What problems is the product solving and how is that benefiting you?
Outreach essentially helps in getting touch with prospects, run multiple campaigns and track them, record conversations to analyze further.
outreach is an excellent platform
What do you like best about the product?
ability to track my communications, see who has engaged or opened emails etc
What do you dislike about the product?
integration of contacts / importing to salesforce can be clunky
What problems is the product solving and how is that benefiting you?
sequence and drip campaigns, tracking activities, helping sales by providing intelligence
Great sales engagement tool
What do you like best about the product?
The general UI is attractive and easy to use and things are in a convenient place.
You can pause specific people in sequences easily, this is tricky in salesloft
You can pause specific people in sequences easily, this is tricky in salesloft
What do you dislike about the product?
When completing email tasks, the space to write the emails is tiny and buggy, when there is the rest of the screen that could be used, wish I could drag the email tab out into the screen to make it customisable to me and easier to view/write emails.
What problems is the product solving and how is that benefiting you?
Managing, tracking, and automating my entire outbound email campaign efforts, with options for hyper personalisation
Very Strong outreach tool.
What do you like best about the product?
Very customizable and powerful tool. Very easy to create your own templates and cadences.
What do you dislike about the product?
Needs alot of work OOTB to get it set up and get used to it.
What problems is the product solving and how is that benefiting you?
Speeding up and automating our inside sales teams outreach. The sequences make it possible to perform outreach to hundreds of people a day while staying organized and on top of everything.
Great tool. Simple
What do you like best about the product?
Its automations and simplicity creating things like templates or sequences.
What do you dislike about the product?
It is a bit cluttered. There is a lot going on the screen at any given time. Could be overwheleming to new users without proper enablement.
What problems is the product solving and how is that benefiting you?
it saves me time and allows me to actively work other opportunities while also reminding me to interact with other opps.
Outreach is useful, but can improve
What do you like best about the product?
The ability to easily reach out to multiple contacts systematicaly. I also like the ability to A/B test emails and track activity.
What do you dislike about the product?
The reports are difficult to make sense of, onboarding takes time and ther are many glitches ongoing. and our account manager changed 3 times in 4 months. If you have a technical issue or need help, they send you to a help email queue and you don;t get a response for 24 hours, then the fix takes 24+ hours
What problems is the product solving and how is that benefiting you?
IT solved the problem we had of mannual email sending and tracking, time consuming list building and meeting recording and insight. Also helped us ee and submit forecast with an overaly
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