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Reviews from AWS customer

1 AWS reviews
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External reviews

3,494 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Outreach review

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to use- I am able to create templates and sequences and contact leads.
What do you dislike about the product?
The integration with hubspot is not great- but I believe hubspot created it. You are supposed to be able to filter what leads get exported to outreach but the filters do not work. It also does not update well from hubspot to outreach (but again, I believe it was a hubspot problem).

I also wish you could see the company associated with a lead on the prospects page- If I am contacting quite a few people at once, I would like to make sure I am not contacting everyone from one company. --- Outreach did say they are making a ticket to consider this as a feature in the future.
What problems is the product solving and how is that benefiting you?
To be able to track and send mass emails to prospects


    Rami K.

Support was Easy

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to use and the integration with Zoom and Google Mail and Google Calendar is simple. I like that the recordings are automatically posted. I had to contact Customer support sent them a note on line and they got back to me very fast and issue was resolved that day!
What do you dislike about the product?
There is nothing I dislike about the pro
What problems is the product solving and how is that benefiting you?
I like that we can record presentations and watch them it is very helpful


    Rani Nithya Darshini K.

Outreach - The most productive sales outreach platform

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
Outreach has its way of leveraging sales sequences and aligning tasks respectful of it. It can be easily integrated with Google Workspace, ZoomInfo, and other communication tools. Each task in Outreach has to be given a mandatory disposition that helps easy follow-ups and data capture
What do you dislike about the product?
Duplication of leads is one major drawback I had seen so far
What problems is the product solving and how is that benefiting you?
Outreach is one of the best tools for Outbound prospecting. It's easy to keep track of data and engagement with the prospects. Also the transparency of the system helps us learn from fellow users and analyze team and personal analytical reports


    Computer Software

Great Support and a Variety of Helpful Offerings

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
Fast, reliable, and committed support. Integration capabilities. Easy to use UI.
What do you dislike about the product?
Need stronger sequence reporting to drill down by indidivudal prospects who have been called and/or emailed. Need the ability to add specific conditions based on triggers within sequences.
What problems is the product solving and how is that benefiting you?
Sales outreach and prospecting.


    Alexis W.

Makes work more productive

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
The ability to reach multiple prospects in one go
What do you dislike about the product?
The insight on how other companies receive emails and what causes them to end up in spam filters, and just general knowledge around best practices.
What problems is the product solving and how is that benefiting you?
Outreach is helping us send direct messaging to certain personas in order to bring in business. This is benefitting me because my main role is to bring in prospects and educate prospects on where we can help them


    Hendrik D.

Excellent customer support

  • October 18, 2023
  • Review provided by G2

What do you like best about the product?
Their customer support is really responsive and helpful.
What do you dislike about the product?
The forgot password feature doesn't hint that the email address entered isn't the right one.
What problems is the product solving and how is that benefiting you?
Outreach is gathering distributed information pretty quickly so a more complete picture of the leads is at hands.


    Information Technology and Services

Great for sequencing

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Creating customized sequences and leveraging templates that can be personalized.
What do you dislike about the product?
Should be able to have more flexibility in creating agency specific sequences
What problems is the product solving and how is that benefiting you?
Helping to enable reaching out. Benefiting our organization as it is an integral part of our workflow.


    Computer Software

Outreach-Easy to use- hard to learn

  • October 16, 2023
  • Review provided by G2

What do you like best about the product?
I like the analytics of how many emails/calls that you can see.
What do you dislike about the product?
I don't like how searching a company, everything has to be to the T in terms of spelling or anything close. Also, whenever there is an update, you have to really relearn everything over again.
What problems is the product solving and how is that benefiting you?
Making calling and emailing easy and usable. I use this every single workday throughout the day.


    Mr. Tracy B.

Outreach is THE best platform to engage perspective clientele

  • October 16, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to complete multiple touches to perspective clientele.
What do you dislike about the product?
It's not always easy for me to see the outbound calls made.
What problems is the product solving and how is that benefiting you?
It's helping me engage perpective clientele with multiple touches in a variety of ways throught custom designed sequences. These include Emails, Linkedin and outbound calls.


    Sairam K.

Best CRM for Outbound Sales!

  • October 16, 2023
  • Review provided by G2

What do you like best about the product?
- amazing UI
- The features are amazing
- There's nothing better for a sales person than the sequences you can create on Outreach
- I use it on a daily basis, and haven't seen any bugs or downtime.
- It has a great integration with Zoominfo, which is a great addition as I use both tools extensively.
What do you dislike about the product?
- Although the UI is great, it takes a while to get used to it. I felt like the UI was not as intuitive as I would've liked it to be.
What problems is the product solving and how is that benefiting you?
It is a system where I track all my leads, and reach out to them. I prospect leads, add them to Outreach, and start my sales cycle.
I am able to track my mail and call metrics.
I use Outreach to track the mail opens and clicks as well.
This tool helps me handle my entire sales cycle, from the start, till I close the deal.