Outreach Sales Execution Platform
OutreachExternal reviews
3,525 reviews
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One of the best email tools out there
What do you like best about the product?
I've used outreach as an AE and now my sales team uses Outreach. It's great because a lot of my new hires have had previous experience with Outreach, which makes training and onboarding a lot easier. I've had good experiences with their sales and support teams. Their online chat is also really quick and convenient. The gmail integration is great even though I have to refresh my browser often to reconnect it, but that's more of a gmail thing rather than an outreach thing. I love the outreach chrome extension, ease-of-use, snippets, and google calendar integration. Outreach is definitely a must-have for me and my sales team.
What do you dislike about the product?
The process for bulk uploading contacts from Salesforce into Outreach is slightly more cumbersome than other tools I've used. Other than that there's nothing I dislike about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach helps us automate follow-up and outbounding efforts to maximize efficiency. I can't imagine how long our process would take without it.
Outreach is a must have when it comes to prospecting.
What do you like best about the product?
It is so easy to use and really streamlines my processes.
What do you dislike about the product?
No dislikes at all. Outreach is the best!
What problems is the product solving and how is that benefiting you?
Outreach is helping me stay orginzed with my prospecting motions. It provides valuble insight into the strenghts and weeknesses of my messaging.
Super useful tool for enabling powerful Sales
What do you like best about the product?
I like the ability of the system to setup powerful Sequences & at the same time, link your Linkedin Sales navigator account and send invitations to the prospects
What do you dislike about the product?
There is no automated way to drive customers to a different sequence-based on their opens & click rates.
What problems is the product solving and how is that benefiting you?
Creating multiple levels of touch points with prospects automatically and also managing multiple sequences at once, setting up a new sequence is very simple and easy.
Not out of Reach
What do you like best about the product?
The reporting is very helpful to show which users are performing and which aren't. It helps you not have to micromanage a team.
What do you dislike about the product?
Need to refresh every time you have added information and prospects to the sequence due to it being a Cloud-based system.
What problems is the product solving and how is that benefiting you?
The team has easy dialer functions and is able to disposition the call easily and see the next steps in sequence.
Best SDR tech stack
What do you like best about the product?
So much cleaner insights on engaged prospects than other platforms
What do you dislike about the product?
Ai insights were questionable on what was truly the best operating sequence for insights
What problems is the product solving and how is that benefiting you?
Allows us to continue to reach broad audiences with a micro focus with sequences that hone in on what it is that is pertinent to that particular prospect that we are after.
Useful Tool
What do you like best about the product?
I like the ease of the UI. Creating templates, running sequences, and bulk composing is pretty straightforward. Some of the data reporting is also useful.
What do you dislike about the product?
I wish outreach would tell me the best time to reach a prospect AND have an auto function to send the email (or complete the task) during that time window.
What problems is the product solving and how is that benefiting you?
Bulk compose and sequencing are my most used features. This solves a lot of manual work and gives me more time to do other things.
The best way to organize your work day.
What do you like best about the product?
Sequences, template emails, and tasks are my favorite features.
What do you dislike about the product?
Nothing really at all. I really like the service.
What problems is the product solving and how is that benefiting you?
Automated emails help with time management. My task view lays out my entire day so I don't really have to think at all.
Some things are a bit confusing however I do think it is a valuable tool to have!
What do you like best about the product?
The convenience of Outreach as a supportive tool allows me to be more efficient at my job.
What do you dislike about the product?
Some things are confusing and hard to get the hang of. For instance sometimes it gives me the contact and sometimes I have to search for it. I would like it save the contact so that I don't have to search the same one every time.
What problems is the product solving and how is that benefiting you?
Sending bulk emails saving me time
Excellent Prospect Engagement Software
What do you like best about the product?
Outreach allows our reps to automate prospect engagement and log their actions in SFDC. The software has robust internal features that complement an Account Based Marketing strategy.
What do you dislike about the product?
Outreach's setup was cumbersome but that is more a result of the depth of the platform than genuine user-unfriendliness.
What problems is the product solving and how is that benefiting you?
Outreach is allowing our reps to have greater efficiency in sequence management and targeting specific processes. Automatically logging actions taken into SFDC grants the Business a better view of activities and spares sales reps time in their day.
Outreach is an excellent platform for outbound business development.
What do you like best about the product?
Outreach keeps BDRs focused and organized in their prospecting efforts. It allows our organization to create consistent messaging and put our best foot forward. As BD Director, it provides me with visibility around BDR activities.
What do you dislike about the product?
It is not super easy to analyze rep sequence performance. Would love more visibility around what is working so that we can maximize outcomes.
What problems is the product solving and how is that benefiting you?
Outreach solves for ensuring that a high volume of outbound activity is occurring on a daily basis, which benefits us in terms of reaching more prospects with quality messaging.
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