Outreach Sales Execution Platform
OutreachExternal reviews
3,525 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Customer Calling and Prospecting made easy
What do you like best about the product?
I love outreach as it integrates with my official Gmail account seamlessly. I can keep track of customer sentiment by monitoring which person has read my mail and how many times.
What do you dislike about the product?
They should have marketing templates which we can share with customers based on new promotions, upcoming webinars and new product launches. Outreach needs to implement some sample marketing templates. This will help their customers.
What problems is the product solving and how is that benefiting you?
Outreach is helping to call customers sitting in the United States in a very simple manner. Outreach also helps me in sending customised mails in regular intervals as it helps me to schedule an email and send it to the customer accordingly.
Outreach for the masses.
What do you like best about the product?
Great tool to manage marketing outbound campaigns. Automation is useful as well as being able to customise on the fly. Reporting and analytics is useful also.
What do you dislike about the product?
Some issues that don't show region properly. Also when reviewing analytics Outreach marks items as viewed when they have been only viewed in my Sent folder, rather than prospect, which dramatically skews the data.
What problems is the product solving and how is that benefiting you?
Quality outbound to educate groups of prospects. Ability to add batch prospects on the fly.
Good reporting.
Good reporting.
Great tool for Sales & CS
What do you like best about the product?
The simplicity of building email templates and sequences in Outreach. Easy to add to emails when working in Gmail and using their Chrome extension. The search functionality is great. The biggest time saver for me is the Meetings option when drafting an email (via Chrome extension again) and having the ability to insert proposed times that includes options for adding my coworkers and seeing their availability. Makes scheduling a breeze.
What do you dislike about the product?
My only gripe about Outreach is that sometimes the Chrome extension is a bit funky. It will stop working randomly and I have to remove the extension and re-download.
What problems is the product solving and how is that benefiting you?
Scheduling meetings, and sending out mass outreach to multiple customers at once. Big time saver for me and the rest of my team, we all have a large number of accounts we work with.
Easy and convenient to use.
What do you like best about the product?
I like that it is incredibly easy to use. The interface is user friendly.
What do you dislike about the product?
Outreach is synced with my company's CRM and I see sync issues sometimes. Not sure if it's on their end or the CRM. But that's the only thing I dislike.
What problems is the product solving and how is that benefiting you?
My team uses it for Email Marketing campaigns. We track the progress with Outreach. Who is opening the email and when, the pending tasks, and who added the customer contact. All these details and insights are very helpful for our company.
Clean UI and Easy to Use
What do you like best about the product?
Outreach comes with clean UI and is easy to learn for newbies
What do you dislike about the product?
Salesforce and Outreach syncing is not fast enough.
What problems is the product solving and how is that benefiting you?
We can easily track all email and call activities off BDRs in outreach
Nice Email automation Tool for prospecting!
What do you like best about the product?
It can easily integrate with our SalesForce CRM, so we can keep a track of the activities the Business Development Rep performs in outreach
What do you dislike about the product?
It's is not the most intuitive tool to start working on, but it's not the hardest.
What problems is the product solving and how is that benefiting you?
It's helping the company put in place email marketing campaigns within a 1 business day before it took us forever to do that.
Recommendations to others considering the product:
It's a great tool for marketers, who want to track your mailing campaigns, results, events ROI
Improved efficiency and organization for prospecting.
What do you like best about the product?
We can create specific campaigns, then design sequences that make sense for the outreach. Then you can load them up with prospects and each morning log in and work through them.
What do you dislike about the product?
I'm not sure that there is anything that I dislike. So far we have been pleased with the ability to improve our output. There are probably way more options and features that we don't take advantage of.
What problems is the product solving and how is that benefiting you?
Outreach gives us the ability to streamline our days so that we aren't wasting a bunch of time figuring out who and when we should reach out to. It definitely improves headspace for most of the team.
Recommendations to others considering the product:
There are lots of online videos that you can look up to get up and running quickly.
a powerful but complex tool
What do you like best about the product?
i like that outreach provides structure and replicable process to prospecting and opportunity management for sellers. our managers like the reporting capabilities
What do you dislike about the product?
the ramp time & adoption for our sellers has been a struggle. its a powerful tool but requires a fair amount of seller time to setup and manage and our sellers struggle with learning how to use it.
What problems is the product solving and how is that benefiting you?
outreach helps with autologging prospecting efforts. when used well it helps structure, organize, and scale the sellers' prospecting efforts as well as opportunity management
Ridge's Review
What do you like best about the product?
Scalability to sell! Outreach allows users to seamlessly engage prospects, and maximize personalization in the process.
What do you dislike about the product?
At times, Integration will not work with email. Need to constantly refresh or sign in
What problems is the product solving and how is that benefiting you?
Outreach helps me, as a sales rep, be more productive with my time!
Recommendations to others considering the product:
Leverage Outreach to help you scale your sales efforts
Intuitive and powerful prospecting tool
What do you like best about the product?
Outreach helps me as a sales professional on the following areas:
- creating a structure on a prospecting process across channels
- good templates
- metrics to help me to improve my prospecting
-align with team of business development so that we are not prospecting same people
- easy personalisation configs
- integration to other tools like email, CRM, etc
- fast and efficient support
- creating a structure on a prospecting process across channels
- good templates
- metrics to help me to improve my prospecting
-align with team of business development so that we are not prospecting same people
- easy personalisation configs
- integration to other tools like email, CRM, etc
- fast and efficient support
What do you dislike about the product?
I still have not found any dislikes in the past 6 months of usage.
What problems is the product solving and how is that benefiting you?
Three main problems that Outreach has helped by far
1. Prospecting consistently and with structure
2. Alignment with Business Development and Marketing
3. Keeping up with stakeholders along the sales process
1. Prospecting consistently and with structure
2. Alignment with Business Development and Marketing
3. Keeping up with stakeholders along the sales process
Recommendations to others considering the product:
Define the roles of different people really well:
- who will create templates, sequences, snippets etc
- integration to CRM is must
- who will create templates, sequences, snippets etc
- integration to CRM is must
showing 221 - 230