Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Good analytics and does its calling job well
What do you like best about the product?
The best thing about Outreach is that it allows my team to look at real time data on calling, emails, and prospect out reach. We have completely changed the way we go about our prospect cadences due to the functionlaity of Outreach and allowing us to have more data driven decisions.
What do you dislike about the product?
There are some small functionllity aspects I don't like. The web page will automatically jump to the prospect page every time you log a call or email. So it is hard to multi task on the same web page. I also am not the biggest fan of some limitations we have on creating templates but that is mostly by our Outreach admin.
What problems is the product solving and how is that benefiting you?
We have taken the guessing out of prospecting. We can now create cadences and know when the best time to call/email and also get those results very quickly. This has helped us set a lot more meetings.
Recommendations to others considering the product:
Make sure you need all the analytics that go along with Outreach as well as how it blends in with your current CRM
Tool to manage your outbound sales
What do you like best about the product?
Nice and simple tool. Helps you manage your Oubound sales.
What do you dislike about the product?
I found it a little complicated to use. UI/UX could be worked upon
What problems is the product solving and how is that benefiting you?
Mainly maintaining outbound sales.
Recommendations to others considering the product:
You can handle you outbound data effectively through Outreach
Great prospecting tool
What do you like best about the product?
Outreach is designed for ADR's and AE's to use. You can easily create and sort through tasks based on criteria that is important to you.
What do you dislike about the product?
We have had some issues syncing with Salesforce, so it has made some projects more time-consuming. Also the texting function in outreach isn't very well built out (I hear that it's not available to new customers anymore?), and that's a big part of our sales function.
What problems is the product solving and how is that benefiting you?
Through Outreach, our reps can organize their work more easily. they can scale their prospecting and follow up with prospects, specifically using templates, tasks, and sequences.
Outreach for Sales (AE)
What do you like best about the product?
The ability to automated and semi-automated communications to customers and prospects. The embedded view of an account and the recent events is helpful too.
What do you dislike about the product?
There's a pretty steep learning curve to figuring out Outreach. The platform has a lot of functionality but sometimes feels overwhelming to end-users who just want to send emails and have coordinated touchpoints.
What problems is the product solving and how is that benefiting you?
The biggest problem outreach helps solve is time-saving for prospecting. Accelerated top of the funnel, but having tailored account sequences.
Effective Deal Management, Efficient prospecting better sales forecasting
What do you like best about the product?
It reduce the sales execution gap by combining automation and AI together and bring the visibility to team for better sales forecast for planning daily activities.
What do you dislike about the product?
there could be possibility of enablement of skipping the steps in the cadence sequence manually and reporting can be more better for greater understanding in team.
What problems is the product solving and how is that benefiting you?
it is very easy to integrate with sales navigator and the dialer which saves a lot of time for sales team and send follow up emails based on the client activity.
Great platform that has increased efficiency in my sales process!
What do you like best about the product?
Love the sequences and snippets for efficiency in my day to day workflows.
What do you dislike about the product?
The texting functionality could be improved - it is glitchy sometimes. It'd be great to have snippets available for that as well. I'd also like to be able to pin pages so I'm not having to re-search prospects' names if I'm working on multiple accounts at a time.
What problems is the product solving and how is that benefiting you?
Outreach is a huge time saver - it has replaced the need for manual follow-up tasks, and having to rewrite the same email multiple times.
Outbound prospecting made easy
What do you like best about the product?
Simple to set up sequences, great integrations, you can dial out of it, and its easy to stay organized and complete tasks
What do you dislike about the product?
Wish I could send sms through the platform
What problems is the product solving and how is that benefiting you?
Can automate lots of outbound, so you can produce more activity and save time
Streamlining communication and forecasting with clients
What do you like best about the product?
The sales insights that are included within the platform. Not only am I bale to track outreach but also pipeline details.
What do you dislike about the product?
Lots of tools in one, there is a learning curve to ensure I am using it in a streamlined manner
What problems is the product solving and how is that benefiting you?
Streamlining email communication for clients and scheudling meetings with clients using calendar integrations
Sequencing made easy
What do you like best about the product?
I've never worked on a sequencing platform before and once started using this our SDR's lives seem manageable. They now have a structure in their work day and the workflow is made easy with multiple sequences.
What do you dislike about the product?
If you don't have all the required fields complete it doesn't add the prospect to the sequence. So make sure of Emails and Phone numbers.
What problems is the product solving and how is that benefiting you?
Structure of workday
Follow-ups with prospects
Creating tasks with 1 click
Follow-ups with prospects
Creating tasks with 1 click
Solid tool, has more power than I've scratched the surface of
What do you like best about the product?
Templates, sequencing, etc are a breeze. The tool does the core competencies great
What do you dislike about the product?
Some things are weirdly difficult, like moving a batch of prospects from one sequence into another. Or sending calendar options can be clunky at times. Small issues overall
What problems is the product solving and how is that benefiting you?
Mass emailing, scheduling meetings with clients, refining sequences, templating followups with complex Salesforce variables.
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