Outreach Sales Execution Platform
OutreachExternal reviews
3,525 reviews
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The best in its domain!
What do you like best about the product?
Outreach is the one shop for everything i need as a sales rep. I can plan my work better with this. It integrates seamlessly with other applications in my organisation and it is by far the best than its competitors.
What do you dislike about the product?
Sometimes calls don't connect which is a hiccup. Calling with outreach is not the best experience sometimes, so I have to use other applications. Improving on the same would be great.
What problems is the product solving and how is that benefiting you?
From sending emails to preparing my cadence. I use Outreach for most of my work in my current role.
I have realised that I am more productive now and my Performance has increased too.
I have realised that I am more productive now and my Performance has increased too.
Open Review
What do you like best about the product?
Keeps me on track during prospecting and takes the brainpower out of cadences
What do you dislike about the product?
Can't always trust if my emails have actually been opened
What problems is the product solving and how is that benefiting you?
Hitting more clients faster and in more efficient manners
Intuitive sales platform, has everything needed for effective outreach no pun intended.
What do you like best about the product?
The sequences. I previously used Outlook Quick Parts, and Sequences are like that on steroids.
What do you dislike about the product?
That contacts are called "Prospects" - which is inaccurate in the VAST majority of sales roles. Also, I need to push enter twice to search a prospect from the search bar. It switches from "All Prospects" to "Prospects" as I do so for no reason.
What problems is the product solving and how is that benefiting you?
Quickly and efficiently contacting many customers at once, and being able to quickly review past calls and emails, via the activity tabs per customer.
Well crafted solution for all customer-facing reps
What do you like best about the product?
It helps organize and automate outreach to a large territory like mine(650+ accounts) with ease. Cadences, sequences, lead lists, and the calling feature is really great.
What do you dislike about the product?
Can't really pin point anything I don't like. It took some getting used to but it's improved over the past year very significantly.
What problems is the product solving and how is that benefiting you?
tracking email effectiveness, calling and logging activity within Salesforce with ease. Saves hours of busy work.
Effective way to cast wide net for new business communication
What do you like best about the product?
You're able to reach out to an exponentially higher amount of people that you couldn't reach out to manually.
What do you dislike about the product?
Not understanding how to separate out tasks for just ripping cold calls to new leads
What problems is the product solving and how is that benefiting you?
Initial connection with new prospects that we've never engaged with before. Not having to spend manual time with initial follow-up to new prospects
Recommendations to others considering the product:
Recommend if you're looking to initially connect and follow-up with a high volume of new prospects
Makes prospecting easy
What do you like best about the product?
The ability to set up and track multiple campaigns through a single interface. Outreach makes it easy to design sequences and track data.
What do you dislike about the product?
Yet to run into any issues. The app does need to be reconnected every so often, however this may be due to switching locations on my end.
What problems is the product solving and how is that benefiting you?
Outreach reduces the need to manually track prospecting sequences which can be cumbersome through a CRM or spreadsheets.
A great tool for any commercial team
What do you like best about the product?
A great tool for reaching out to existing clients or prospects by allowing you to launch mass sequences in one go. This has saved a huge amount of time and hassle. The gmail integration is also very handy for sending email templates and sharing calendar access to book meetings.
What do you dislike about the product?
Occasionally the Gmail integration requires you to log in again before you can start using the email features.
What problems is the product solving and how is that benefiting you?
Customer contact efficiency to help reach out to more clients faster increasing the number of booked meetings and also improving client communication.
Outreach for AEs
What do you like best about the product?
It can help automate my work processes and track my interactions with prospects and contacts. It syncs my activities in SFDC, which is great for visibility and reporting.
What do you dislike about the product?
I get logged out all of the time. Some of the settings are also not super intuitive or hidden, and it seems as though we are limited in some of the things we can do.
What problems is the product solving and how is that benefiting you?
It helps us to automate and track a lot of our sales activities. We can easily share templates and sequences with the rest of the team to help us all get better results.
Excellent platform - Hopefully it continues to evolve
What do you like best about the product?
Ability to add a variety of tasks to a sequence, not just email.
What do you dislike about the product?
Sequences and templates not malleable enough for bigger clients
What problems is the product solving and how is that benefiting you?
Triaging our inbound channel, mass outbounding - saves time.
Recommendations to others considering the product:
Consider the amount of time wasted on inbound leads and how Outreach could help
Love the fact that i can make calls directly from the laptop. and its synced to SFDC
What do you like best about the product?
Love the fact that i can make calls directly from the laptop. and its synced to SFDC
What do you dislike about the product?
- No Phone App
- If I edit the contact on outreach it does not get updated on SFDC
- If I edit the contact on outreach it does not get updated on SFDC
What problems is the product solving and how is that benefiting you?
- Tracking emails and calls automatically
- Recording calls and adding them to SFDC
- Save time on manual logging of activities
- Recording calls and adding them to SFDC
- Save time on manual logging of activities
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