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External reviews

3,375 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jamie B.

Great tool for SDR Teams

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Outreach provides an extremely intuitive interface with everything I need in email tracking for myself and the rest of the SDR team.
What do you dislike about the product?
Sometimes the loading time for application is a bit laggy.
What problems is the product solving and how is that benefiting you?
We primarily use Outreach for tracking interaction with Email sequences, SDR's are capitalizing on email opens to secure more demos
Recommendations to others considering the product:
Great tool for email tracking especially for larger SDR teams.


    Computer Software

Outreach Review

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
automated emails and follow ups, makes outbounding more efficient
What do you dislike about the product?
the UI is hard to navigate at times, not very intuitive always
What problems is the product solving and how is that benefiting you?
helps automate outreach, increases productivity and ability to scale outbounding more easily


    Staffing and Recruiting

Makes my day-to-day a lot easier!

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
Outreach really makes my day easier by gathering all my tasks in one place so I don't have to second guess what I have to do for the day.
What do you dislike about the product?
Sometimes there are technical difficulties where Outreach won't let me hang up or won't log a call.
What problems is the product solving and how is that benefiting you?
Saves time and brainpower, and increases efficiency.


    Skyler K.

Great

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
I like how Outreach keeps my calls clean and organized.
What do you dislike about the product?
I dislike that when I'm gone for a few days all of my tasks stack up and get overwhelming.
What problems is the product solving and how is that benefiting you?
Being faster and more efficient working through my calls throughout the day.


    Telecommunications

Simplifies your life

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
It makes planning out my day so simple. I feel like I am able to be much more efficient because of it.
What do you dislike about the product?
Trying to add people to accounts can be a bit clunky.
What problems is the product solving and how is that benefiting you?
Ability to keep track of my pipeline


    E-Learning

Best Automation Tool for Sales

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
Set it and forget it functionality. There is a lot of things to worry about on a day to day. It's nice to know that touch points for prospecting isn't one of those things. I can set up a sequence and wait to hear back.
What do you dislike about the product?
Honestly, I don't have any complaints. This product works exactly how it is supposed to.
What problems is the product solving and how is that benefiting you?
Don't lose touch with prospects or forget about them. Have had prospects reach back out and close two or three months after identifying them because the work Outreach does in the background.
Recommendations to others considering the product:
Use click to call. It seems to be very underutilized.


    Information Technology and Services

Great Experience

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
Seamless integration with our CRM systems makes outreach an extremely effective tool. Creating sequences has saved our org countless hours of valuable time
What do you dislike about the product?
At time outreach will remove prospects form a sequence and not allow you do reach out to people that haven't been contacted before.
What problems is the product solving and how is that benefiting you?
Time management: Being able to structure sequences to go out when you'd like and delay the sending of emails has helped save time/money.


    Real Estate

Great experience, helps me close deals.

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
Being able to call from multiple numbers
What do you dislike about the product?
I dont really use the email component as much as I should
What problems is the product solving and how is that benefiting you?
Logging calls, sending, tracking and scheduling emails, making calls from different numbers.
Recommendations to others considering the product:
I think if you are looking to improve efficiency of your sales team then this offers a ton of positive revenue accelerating opportunities.


    Computer Software

Outreach is helpful, but writing software and tools needs help

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
Easy to learn, simple functionality. Very helpful with prospecting. Clean and simple tool to use.
What do you dislike about the product?
Typing gets messed up frequently, cannot backspace without ruining formatting.
What problems is the product solving and how is that benefiting you?
Great for propsecting, simple email writing issues only.
Recommendations to others considering the product:
Just fixing the typing and editing tools.


    Online Media

Outreach has definitely increased my productivity.

  • November 13, 2018
  • Review verified by G2

What do you like best about the product?
It is easy to set up clients in sequences which then keeps me on track with a solid follow up process. I found a lot of success after a few steps into the outreach follow up sequences.
What do you dislike about the product?
I do not like the texting part of the app outreach. I have found other apps more useful.
What problems is the product solving and how is that benefiting you?
I am not letting opportunities slip from my pipeline due to lack of proper follow up.