Outreach Sales Execution Platform
OutreachExternal reviews
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OUTREACH IS AMAZING
What do you like best about the product?
I love the automated features that it provides. As a sales person, we all know consistency is key. Outreach helps that with several ways to automate emails. reminds, tasks etc.
What do you dislike about the product?
I have come across several examples of uploading issues when bringing in new prospects through CSV files. The whole sequence thing is also kinda messy as you need to make sure they are in the correct stage and make sure they have not been contacted recently etc.
I would also love for their to be a search duplicate prospects/merge feature as I have seen many prospects come up multiple times as they have multiple emails. It is a simple as deleting them but a merge function would be much better.
I would also love for their to be a search duplicate prospects/merge feature as I have seen many prospects come up multiple times as they have multiple emails. It is a simple as deleting them but a merge function would be much better.
What problems is the product solving and how is that benefiting you?
Automation is one of the features that Outreach excels in. I can create emails and have them sent out at a later time which is an amazing feature. This is just icing on the cake though as you can still trach clicks, opens etc through the platform.
Recommendations to others considering the product:
Use the program, play with it and learn it.
Best SDR out there by far
What do you like best about the product?
Beautifully integrated with Gmail. Best UI for working through prospects
What do you dislike about the product?
Needs some work on the SFDC data transfer to make reporting even more accurate and helpful. Would be better if there was easier ways to sort and filter prospects for adding to campaigns (has this, doesn't have this type functions) as well as grouping.
What problems is the product solving and how is that benefiting you?
Simplifying prospect management and organization. Efficiently managing my daily tasks. Calendar and email integration is on point.
outreach review
What do you like best about the product?
ability to automate emails and put prospects into sequences
What do you dislike about the product?
call tasks aren't automated - if not in sequence
What problems is the product solving and how is that benefiting you?
people not slipping through the cracks
Effective Marketing tool
What do you like best about the product?
This tool allows me to track my email and add a personalize touch on mass emails
What do you dislike about the product?
No korean and Japanese or other special character support when uploading contacts
What problems is the product solving and how is that benefiting you?
Email tracking, outbound call or task tracking
Experience with Outreach
What do you like best about the product?
Outreach has made my day to day tasks not only quick and efficient, but it does all the heavy lifting when it comes to organization. I love being able to count on putting a potential customer in sequence, and knowing the tool will remind me when I need to reach out.
What do you dislike about the product?
So far I dont have any glaring dislikes. I will say the call feature (which I use heavily) often times fails to give me a ring tone, and I have to close and re-open the app several times a day.
What problems is the product solving and how is that benefiting you?
I use Outreach in a sales development role. At its core, outreach has been massively helpful for its namesake, getting more outreach on potential customers and increasing the likelihood of new business.
Outreach made simple.
What do you like best about the product?
Outreach has changed made my life as a BDR. I couldn't imagine doing my job without it. Integrations with gmail, salesnav, gcal, owler are huge.
What do you dislike about the product?
It's easy to live within outreach and focus in on the tasks as a BDR and be less dynamic. Not the solutions problem, but is important to work with support and CSM to develop best practices.
What problems is the product solving and how is that benefiting you?
With Outreach it easy to make 50+ dials a day, it's easy to automate drip campaigns and send one off emails, and schedule meetings (similar to calendy).
Daily Efficiency with Outreach
What do you like best about the product?
Outreach helps me to stay up to date with tasks I need to complete in order to target my accounts and prospects effectively.
What do you dislike about the product?
Bugs, system malfunctions, and call difficulties sometimes
What problems is the product solving and how is that benefiting you?
Outreach has helped me efficiently prospect and target my accounts daily. Outreach has benefited me by helping me reach maximum success within my role.
Outreach helps you reach out
What do you like best about the product?
Sleek interface, easy to send emails and make calls. Syncs with Salesforce. Makes it very easy to keep track of what my leads are doing and what changes are happening within their organizations. The ability to view updates has been vital
What do you dislike about the product?
Sync sometimes gets confused on duplicate leads, requires managerial intervention to fix the issues, no merging of leads. Occasionally logs me out and I still prefer to use gmail directly for my emails.
What problems is the product solving and how is that benefiting you?
increased productivity and efficiency
Recommendations to others considering the product:
Try it out and see for yourself, works better than any other similar product I've used.
so helpful!
What do you like best about the product?
I love that there's a tool where I can track all communication (calls and emails) to prospects. I live and die by daily tasks. I love that I can see when a prospect opens an email and how many times.
What do you dislike about the product?
I don't like that I can't tell who an email was forwarded to and if it was re-opened by the same user or not
What problems is the product solving and how is that benefiting you?
I don't like that I can't tell in one pane view which prospects have already been on what sequences. I have to do more clicks than I would like
Recommendations to others considering the product:
If you don't have a tool like this it's so worth it to your sales people. I worked in logistics before and we had nothing like this. Its so nice to have a tool that keeps track of your calls and emails to keep you on track. I love the SFDC integration
Outreach is awesome!
What do you like best about the product?
I love that you can create sequences. This really allows me to reach out to more customers by using this tool.
What do you dislike about the product?
I don't love the calendar feature to schedule events for other people. I think I need to mess around with it more to get more familiar but it wasn't the easiest thing to use the times I have used it.
What problems is the product solving and how is that benefiting you?
I am able to reach out to hundreds of customers each day because a lot of it is automated. This is saving me so much time where I can work on other projects.
Recommendations to others considering the product:
Use it! it has so many amazing capabilities that every business needs and will save you so much time and stress by not having to do everything manually!
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