Outreach Sales Execution Platform
OutreachExternal reviews
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Great, but doesn't always work
What do you like best about the product?
It is great for marketing automation and sequencing.
What do you dislike about the product?
The reliability of Outreach needs improvement. It crashes somewhat often, but this is understandable. We are far better off with than without Outreach.
What problems is the product solving and how is that benefiting you?
Automation, time management, the ability to target accounts
Recommendations to others considering the product:
GO FOR IT
Outreach helps to shave hours off my week
What do you like best about the product?
The sequence feature helps to automate my email campaigns and follow up. I also love the calendar features that eliminates the back-and-forth of scheduling.
What do you dislike about the product?
I wish I knew how to build out the variables for the templates and sequences better- probably just a training gap on my part where I need to spend more time learning.
What problems is the product solving and how is that benefiting you?
Problems solving: the ability to scale email campaigns my customer base
Benefits realized: Time savings and efficiencies
Benefits realized: Time savings and efficiencies
Recommendations to others considering the product:
Adopt early and pay attention during training
Great Product for Sales People
What do you like best about the product?
It has an awesome, easy to use platform. I really enjoy it's ease of use and ability to create sequences that automate some automatable tasks. Also the email engagement tracking is awesome and you can set specific settings to help you reach out to those people who are most engaged with your emails and responses. Overall the Ease of use is my favorite.
What do you dislike about the product?
It doesn't have a great integration with Salesforce. I wish if I took notes in Outreach it would automatically populate into salesforce. Also it has issues sometimes with the calls, there have been problems at least a couple times a montha and it typically takes 2 hours to resolve. So that can be annoying. Also they recently switched up the home page and it is not very customizable. The graphs they used to have were a lot better.
What problems is the product solving and how is that benefiting you?
It helps our DSR team be WAY more effective. We were trying to better perform as a team and Outreach enables us to work in a way more efficient manner.
Recommendations to others considering the product:
I am not sure how good this is in relation to other companies, but I would definitely consider using this platform if are looking for a way to be a better salesman. It allows you to work way more efficiently, you know whether your prospects are viewing your emails and you can easily understand the engagement. It is a super great platform that is really easy to use.
Outreach has been a game changer
What do you like best about the product?
I love being able to automate my entire sales process start to finish.
What do you dislike about the product?
The only thing I really dislike is not being about to automate account creation from a CSV.
What problems is the product solving and how is that benefiting you?
We have been able to gain a ton of traction booking demos and turning that into deals in a lot shorter of a tune frame than before.
Outreach Everywhere
What do you like best about the product?
Outreach gives insight to interaction with prospective customers and stands alone as a valuable sales tool.
What do you dislike about the product?
The service can be clunky and doesn't update with Salesforce immediately. New updates can change admin rights and gum up our process.
What problems is the product solving and how is that benefiting you?
Reaching out to someone within 5 minutes of an open email increases chances of connection and booking a meeting
Outreach makes my job a breeze
What do you like best about the product?
The customizability of email campaigns makes my job so much easier.
What do you dislike about the product?
Google often tags Outreach emails as spam.
What problems is the product solving and how is that benefiting you?
Now I can reach out to all of my prospects on a consistent basis without spending the time to write and send emails every day. Automation is the key to success and Outreach has helped me rocket my career as a salesperson to new heights.
Game changer for sales and business development
What do you like best about the product?
Task management, cross-platform integration
What do you dislike about the product?
Lots of icons - UI is not always user-friendly for tech adjacent team members
What problems is the product solving and how is that benefiting you?
Grow the scope of our outreach - we get more partnerships as a result
Outreach is great!
What do you like best about the product?
I like how it runs reports on how many opens and replies you get on emails.
What do you dislike about the product?
Sometimes the information does not populate correctly.
What problems is the product solving and how is that benefiting you?
I use it to prospect customers.
Outreach is awesome
What do you like best about the product?
-Very User friendly- love the interface
-enables large scale and personalized email sending
-awesome salesforce integration
-keeps you accountable
-easy tagging functionality for organization
-enables large scale and personalized email sending
-awesome salesforce integration
-keeps you accountable
-easy tagging functionality for organization
What do you dislike about the product?
-If you accidentally put a user on a particular first touch of a sequence, you can't put them on the correct one if you've already clicked activate for the wrong touch, if that makes sense
What problems is the product solving and how is that benefiting you?
-Scalable and also personalized email outreach to prospects
Business Development
What do you like best about the product?
Organized sequences - automated emails and automated creation of tasks
What do you dislike about the product?
Challenging reporting and filtering. Would like to see more options to see a wholistic picture of the stats by templates/users in emails
What problems is the product solving and how is that benefiting you?
Automation of emails and organizing prospecting. Save time with email campaigns and prioritizing prospects
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