Outreach Sales Execution Platform
OutreachExternal reviews
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Solid product, getting better
What do you like best about the product?
Easy to use for new users. Gmail integration is very useful. There seems to be very few tech issues with the product - it just works.
What do you dislike about the product?
The UI could use a bit of updating. Some of the better features are hidden behind a lot of panels - I feel like most of my team members dont use the full functionality of the product.
What problems is the product solving and how is that benefiting you?
The products makes it easy to prospect and keep track of prospects , making sure that we are following up with them
Recommendations to others considering the product:
Learn to use the product fully - do the training
Outreach is an amazing sales productivity tool
What do you like best about the product?
I no longer use SFDC for activity because Outreach helps me manage all of my tasks, keep records of past activity and get intelligent real-time information on prospects.
What do you dislike about the product?
The only thing I wish you could do is move in and out of Tasks vs. sending out regular outreach to prospects.
What problems is the product solving and how is that benefiting you?
Productivity. I can get twice as much done as I could using the traditional CRM.
Optimized my task management and outreach to clients and prospects
What do you like best about the product?
Ease of assigning sequences to clients based on their scenario. Are they a potential customer I need to connect with? Are they a current customer who's service need to be renewed? Sequences are easy to create and add to various scenarios. Afterwards, being able to call/email/text based on the steps they are in is incredibly easy.
What do you dislike about the product?
Not knowing when emails bounce & sequences end
What problems is the product solving and how is that benefiting you?
Current customer checkins have become incredibly easy throughout their yearly service and has allowed us to better gauge their experience
Recommendations to others considering the product:
find a way to buy it, it's as simple as that
Easy to use and efficient
What do you like best about the product?
Ease of use is huge, design is great too. Being able to monitor who opens emails and track/measure open rates is amazing.
What do you dislike about the product?
Sometimes, but not often, Outreach will crash. However, customer support is great and gets us back up and running in no time.
What problems is the product solving and how is that benefiting you?
I get my prospects sequenced every day and call them/email them the next. Perfect software to learn in my first SaaS sales job.
Recommendations to others considering the product:
In my first sales job, Outreach was easy to learn and easy to use. I'm surprised my previous employer didn't use a platform like this to automate calls and emails.
A must-have for prospecting efforts
What do you like best about the product?
I love the ability to personalize content across a very user-friendly platform. The ease of use has made it a big hit with my team, and it enables us to deliver better content to our prospects with more fluency and ease.
What do you dislike about the product?
Occasionally call quality is lacking, or presents other problems across VOIP. When this occurs you can call to bridge instead, but would rather the VOIP quality be increased or less problematic.
What problems is the product solving and how is that benefiting you?
Getting out higher volume across our territories, delivering more personalized content and achieving better pipeline build. More and better quality opportunities.
Love working with Outreach
What do you like best about the product?
With Outreaches wide array of tools, customization, and ease of automation, this has become a tool that I couldn't live without
What do you dislike about the product?
Wish there was a little more freedom with editing custom views.
What problems is the product solving and how is that benefiting you?
Automation has been number one. I have a full cycle sales role and wouldn't be able to manage outreach this effectively without Outreach.
Recommendations to others considering the product:
Definitely the best Sales Engagment platform I've ever used
Easy and Effective
What do you like best about the product?
Ease of use on all aspects of the tool. I appreciate how clear the data is.
What do you dislike about the product?
Sometimes I have to log-in multiple times for it to work.
What problems is the product solving and how is that benefiting you?
Reaching clients efficiently.
I love Outreach
What do you like best about the product?
I love that Outreach will let you email and call very specific list.
What do you dislike about the product?
The phone connection is bad sometimes. It will disconnect my calls.
What problems is the product solving and how is that benefiting you?
The main benefit comes from all the data that you can have on an individuals account.
Recommendations to others considering the product:
N/A
Helpful for mass emails and handling inbound leads
What do you like best about the product?
We have Outreach connected to our "Contact Us" and inbound lead forms on our website. Rather than manually reaching out to all of these leads, outreach handles those high-volume inquiries.
What do you dislike about the product?
It's not the easiest platform to navigate and set up. There are great support resources available and the support team has been really responsive, there's just a big learning curve initially
What problems is the product solving and how is that benefiting you?
We have Outreach connected to our "Contact Us" and inbound lead forms on our website. Rather than manually reaching out to all of these leads, outreach handles those high-volume inquiries. It's also really helpful in seeing who opens what emails, the response rates of emails, etc.
Recommendations to others considering the product:
Use the support resources (training videos) available.
Ideal Software for Sales
What do you like best about the product?
Easy to setup email campaigns, great tools for scheduling, following up, creating tasks, and managing templates.
What do you dislike about the product?
So far nothing. Everything has been ideal and the support team is very fast to respond.
What problems is the product solving and how is that benefiting you?
Outreach is the ideal platform for sales and prospecting. You can customize messages to prospects and customers and it has a lot of features to ensure you're on top of all your opportunities.
Recommendations to others considering the product:
I recommend Outreach to anyone in sales or marketing. It's the ideal platform and much better than the competitors that I have used.
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