Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Great experience, helps me close deals.
What do you like best about the product?
Being able to call from multiple numbers
What do you dislike about the product?
I dont really use the email component as much as I should
What problems is the product solving and how is that benefiting you?
Logging calls, sending, tracking and scheduling emails, making calls from different numbers.
Recommendations to others considering the product:
I think if you are looking to improve efficiency of your sales team then this offers a ton of positive revenue accelerating opportunities.
Outreach is helpful, but writing software and tools needs help
What do you like best about the product?
Easy to learn, simple functionality. Very helpful with prospecting. Clean and simple tool to use.
What do you dislike about the product?
Typing gets messed up frequently, cannot backspace without ruining formatting.
What problems is the product solving and how is that benefiting you?
Great for propsecting, simple email writing issues only.
Recommendations to others considering the product:
Just fixing the typing and editing tools.
Outreach has definitely increased my productivity.
What do you like best about the product?
It is easy to set up clients in sequences which then keeps me on track with a solid follow up process. I found a lot of success after a few steps into the outreach follow up sequences.
What do you dislike about the product?
I do not like the texting part of the app outreach. I have found other apps more useful.
What problems is the product solving and how is that benefiting you?
I am not letting opportunities slip from my pipeline due to lack of proper follow up.
Outreach will help your sales org
What do you like best about the product?
I can see when people read my email and call from the app
What do you dislike about the product?
call connection isn't the best it sometimes drops
What problems is the product solving and how is that benefiting you?
tracking all of my prospects
The Best SaaS for Sales
What do you like best about the product?
Outreach combines all the best features of Salesforce and what I'd want to sell, into a user friendly package that allows me to not have to deal with Salesforce but still have everything in Salesforce that my Manager's need. ; )
What do you dislike about the product?
I don't like how focused Outreach is for SDRs but not for AEs. I'd like to use Outreach for everything as an AE and I would also like to have a mobile version of Outreach as my biggest request.
What problems is the product solving and how is that benefiting you?
Time management, priority management, deal flow visibility, etc.
Outreach for Inbound
What do you like best about the product?
Templates and sequences. I like how it keeps me up to date with activities.
What do you dislike about the product?
some of the limitations with our other tools.
What problems is the product solving and how is that benefiting you?
Sales and deals.
Business Development Representative
What do you like best about the product?
The Outreach sequence feature allows me to organize and speed up my prospecting process. By far the best prospecting product I've ever used.
What do you dislike about the product?
It can be buggy at times but nothing that gets in the way of doing my job
What problems is the product solving and how is that benefiting you?
The tracking of emails is very important to see how prospects are engaging with my emails
SDR
What do you like best about the product?
Ability to customize the first step of sequences.
What do you dislike about the product?
Not really sure, nothing? Love the service.
What problems is the product solving and how is that benefiting you?
The ability to be organized with follow ups.
Recommendations to others considering the product:
Use it - but make sure to follow email opens.
Been using Outreach for 3 years
What do you like best about the product?
The platform is reliable and has the user controls to help ensure successful BD efforts.
What do you dislike about the product?
The "account" management isn't great but contact manage is strong.
What problems is the product solving and how is that benefiting you?
Business development - more meetings for AEs.
User Friendly
What do you like best about the product?
I love how a team can collaborate through this tool so easily by sharing templates and sequences. The Outreach Everywhere side tab is also easy for me to work seamlessly between Outreach and SF.
What do you dislike about the product?
Some issues of contacts or SF activity not connecting, but nothing major.
What problems is the product solving and how is that benefiting you?
Sales outreach and reminders. Helps to stay organized and move prospects through the sales cyce.
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