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Reviews from AWS customer

1 AWS reviews
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External reviews

3,493 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Market Research

Sales Review

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Super easy to use and a small learning curve. I used other software like this in the past and this is by far the best one.
What do you dislike about the product?
I haven't ran into any roadblocks right now. Everything really fits my need
What problems is the product solving and how is that benefiting you?
Saving time. Outreach has saved me HOURS of emailing prospecting.
Recommendations to others considering the product:
Their support team is incredible. They also send updates on new features that they continue to add each month.


    Logistics and Supply Chain

An effecient process, but small things can slow you down

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The ease of sequencing and creating a build up of continuous emails. The way it allows me to see how many times/who has read my emails.
What do you dislike about the product?
Sometimes it's a little tricky to use. (can't change sequence steps once people are in it) deletes your draft if they we're already bounced/emailed recently.
What problems is the product solving and how is that benefiting you?
Creating volume with prospecting, without having to personalize
Recommendations to others considering the product:
The more comfortable you are with the product, the more use you get out of it!


    Cassidy K.

Very Convenient

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I like how outreach connects with my SFDC, my email, and my calendar so I can see everything at once and prevent double-bookings etc.
What do you dislike about the product?
Sometimes it unexpectedly times me out or has some sequencing difficulty
What problems is the product solving and how is that benefiting you?
Efficiently reaching prospects! I can automatically reach so many more people than I could manually


    Financial Services

Best CRM!

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Automation! Ease of process. Organization. It's a very well rounded product.
What do you dislike about the product?
There are still some bugs that need to be worked out. In between updates it would be nice to have prior notice before features change.
What problems is the product solving and how is that benefiting you?
Reaching more prospects through automation allows us to cast a wider prospecting net.
Recommendations to others considering the product:
Try it!


    Mitch M.

Above Average experience

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The link and sync with salesforce and the sequences you can make for calls and emails
What do you dislike about the product?
How slow and clunky it can be. Lags sometimes and gives headaches
What problems is the product solving and how is that benefiting you?
Calling and emailing prospects. Gives structure to my day


    Staffing and Recruiting

Makes my life easier as a whole, but with flaws.

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
In my first sales job, outreach has enabled me to really make as many dials as possible. It synchs well with other products like sales force, and preps me to come into a call with a lot of research. It splits up my tasks based on time zones, and campaigns when needed. Overall this is a must have type of product when it comes to sales.
What do you dislike about the product?
I don't know the markets very well for other products, but I think that Outreach can really have a lot of bug problems. It often lags like crazy, and often I can not click the hangup button. I have to exit out and refresh! I think outreach is very good at concept and design, but at execution it can often be overloaded by all the people on it.
What problems is the product solving and how is that benefiting you?
I am able to hit a ton of people and provide value to to the people I touch in regards to the service we offer at Vettery. What I have been able to do in a short few months is make a ton of people aware about Vettery. I could not do this without the help of outreach, as calling would be painfully slow.
Recommendations to others considering the product:
Stake out the market first, other places might not have bug issues. But for the right price, outreach is the way to go.


    Jamie B.

Great tool for SDR Teams

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Outreach provides an extremely intuitive interface with everything I need in email tracking for myself and the rest of the SDR team.
What do you dislike about the product?
Sometimes the loading time for application is a bit laggy.
What problems is the product solving and how is that benefiting you?
We primarily use Outreach for tracking interaction with Email sequences, SDR's are capitalizing on email opens to secure more demos
Recommendations to others considering the product:
Great tool for email tracking especially for larger SDR teams.


    Computer Software

Outreach Review

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
automated emails and follow ups, makes outbounding more efficient
What do you dislike about the product?
the UI is hard to navigate at times, not very intuitive always
What problems is the product solving and how is that benefiting you?
helps automate outreach, increases productivity and ability to scale outbounding more easily


    Skyler K.

Great

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I like how Outreach keeps my calls clean and organized.
What do you dislike about the product?
I dislike that when I'm gone for a few days all of my tasks stack up and get overwhelming.
What problems is the product solving and how is that benefiting you?
Being faster and more efficient working through my calls throughout the day.


    Staffing and Recruiting

Makes my day-to-day a lot easier!

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Outreach really makes my day easier by gathering all my tasks in one place so I don't have to second guess what I have to do for the day.
What do you dislike about the product?
Sometimes there are technical difficulties where Outreach won't let me hang up or won't log a call.
What problems is the product solving and how is that benefiting you?
Saves time and brainpower, and increases efficiency.