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Reviews from AWS customer

1 AWS reviews
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Telecommunications

yesh

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I liked the cadence systems and the ability to create templates
What do you dislike about the product?
I wasn't a fan of the fact that I couldn't create different formats for specific steps in cadences
What problems is the product solving and how is that benefiting you?
basically the ability to create a outreach sequencing system


    Accounting

Good for the most part

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The organization and constant reminders. Keeps you on top of your day to day tasks.
What do you dislike about the product?
Glitchy at times. For the most part support is great, but often times glitchy for calls.
What problems is the product solving and how is that benefiting you?
Realized that things fall through the cracks and outreach helps you stay on top of your tasks


    Omar N.

Makes my job as a BDR so much easier

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
the complete automation. I can sequence and let the automation run, automatically giving me the tasks that I need to do.. also, the population of call tasks with multiple opens is a great feature. I really like the sequences that you can build as well as the templates, those are very helpful.
I also like the fact that I can see everything I can do in outreach in my Gmail portal, really saves time from having to go back and forth.
What do you dislike about the product?
- it does not work well with Grammarly
- You cant mass create a call task from the outbox (i.e. i would want to call everyone that opened my email)
- I would like it to be able to push stuff to SF, so a two-way integration would be nice
- make it easier to sort and search through my contacts/prospects
- it can run a little slow sometimes, which is annoying when i have stuff to do
What problems is the product solving and how is that benefiting you?
As a BDr, it has helped me completely automate and expedite my outreach process. Just throw things into a sequence and bam! make me able to reach out to a larger group of people. Really helps me organize my day to day as well, i can just go into my tasks and know what i need to accomplish for the day
Recommendations to others considering the product:
- easier to transfer tasks
- easier to create manual tasks in bulk
- better UI
- better way to search and filter for tasks


    E-Learning

Automation to everything

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I love how Outreach allows me to automate my entire sales process. From emails, to phone calls.
What do you dislike about the product?
Outreach meetings needs a little work. It is not the most user friendly platform.
What problems is the product solving and how is that benefiting you?
Email automation - easier to work with 100s of contacts at any given time,
Recommendations to others considering the product:
Continue building out the Meetings sections


    Erika V.

Amazing sales process automator.

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Amazing sales process automation. At my last job we had to do everything manually and Outreach has changed the game for me as a sales professional. It task the tedious work out of the job and allows you to be consistent in outreach to prospects while still being able to tailor your touchpoints.
What do you dislike about the product?
I dislike the lag I mass email blasts as well as some of the rules that pause sequences for reasons and never restart them. You always have to double check to make sure everything is functioning properly.
What problems is the product solving and how is that benefiting you?
Process! Outreach is helping me to define a process and stick to and it holds me accountable for following up with prospects and making sure I am setting myself up for success.


    Staffing and Recruiting

Love the product

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and makes me efficient in outreaching clients. It keeps me very organized as well.
What do you dislike about the product?
I would like to be able to tried a few more things back to Salesforce.
What problems is the product solving and how is that benefiting you?
Effective "Outreach" to hit a lot of clients efficiently and effectively


    Human Resources

Outreach Review

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The streamlined the work flow is the best!
What do you dislike about the product?
How many times something goes wrong and it make me restart everything.
What problems is the product solving and how is that benefiting you?
Streamlined workflow!


    Kevin B.

quick and easy to reach the masses

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
setting up sequences for a better tailored campaign
What do you dislike about the product?
have trouble making sure sequences are not sent on weekends
What problems is the product solving and how is that benefiting you?
reaching more people with specific material


    Computer Software

Great for managing your outbound

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
the ease of use and ability to manage all of the prospects in one place.
What do you dislike about the product?
some of the integrations with salesforce are complex to configure
What problems is the product solving and how is that benefiting you?
outbound prospecting


    Anne O.

Good work

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
being able to record calls while using my cellphone
What do you dislike about the product?
it can freeze up and is sometimes difficult to send out email campaigns
What problems is the product solving and how is that benefiting you?
being able to share data and call feedback in a scaleable way with my team