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OtReach Review
What do you like best about the product?
It allows you to manage your sales pipeline effectively by sequencing contacts.
What do you dislike about the product?
Sometimes its difficult to import prospects in different ways.
What problems is the product solving and how is that benefiting you?
I use it on a day to day basis to complete my sequenced sales activity. Be this basic cold calling or different campaigns.
Recommendations to others considering the product:
Its a great tool for managing your sales force and your own individual needs.
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Outreach is my sales brain
What do you like best about the product?
I love the task automation tool. By putting my leads and opportunities into sequences, I can just push play and let Outreach tell me what to do next. The less I have to think about what comes next, the more I can just smile and dial.
I also love all the software integrations that are offered!
I also love all the software integrations that are offered!
What do you dislike about the product?
Sometimes the permissions can be frustrating. I'll need to call someone, but the software will tell me I don't have rights to contact them, but I won't know why. Probably just an admin setting, but it would be nice to have a little mk ore visibility into the restrictions, even if I can't change them.
What problems is the product solving and how is that benefiting you?
Emailing, calling and organizing leads and lead campaigns.
Amazing Software for Contacting and Tracking Leads
What do you like best about the product?
I love that Outreach is very easy both to learn and to use. I had not used Outreach prior to my current position at the software company I work for, and it only took a few hours before I knew how to effectively use Outreach in order to carry out my daily tasks. Outreach is an amazing tool for combining the power of both emailing and calling prospects into one platform that automates everything possible, and keeps good leads in the contact loop to ensure that no opportunities fall through the cracks when you are cold or warm calling.
I also love that Outreach allows you not only to track your own activity in regards to emails, calls, voicemails, etc. but you can also track the activity of the coworkers that you have been given permissions to follow. This is a tremendous help in making sure that multiple people don't accidentally or intentionally reach out to the same prospect.
I also love that Outreach allows you not only to track your own activity in regards to emails, calls, voicemails, etc. but you can also track the activity of the coworkers that you have been given permissions to follow. This is a tremendous help in making sure that multiple people don't accidentally or intentionally reach out to the same prospect.
What do you dislike about the product?
I dislike that it can sometimes be slow when you are going through prospects. It can take several seconds for each new prospect to load and overtime this can add up to a fair bit of time.
What problems is the product solving and how is that benefiting you?
Outreach helps me as a business development representative to automate my email blasts without spamming a prospect, and it helps me to not let any opportunities fall through the cracks.
Recommendations to others considering the product:
If you want a software to automate your email blasting without overwhelming your prospects, and to make calling prospects, whether they be cold or warm, to be efficient and easy, then I strongly recommend Outreach.
A Good Sales Automation Solution
What do you like best about the product?
The minimalistic design and the handy features for admins to get the ball rolling in under 3 days is awesome.
What do you dislike about the product?
The Support. Currently only serviceable in PST time zone - by the time something has broke if you are in IST - it would have blown beyond proportions by the time Outreach support wakes up to pick it up for you.
What problems is the product solving and how is that benefiting you?
1. Customized templates based on audience
2. Stats to A/B test what kind of content gets most conversions
2. Stats to A/B test what kind of content gets most conversions
Recommendations to others considering the product:
If you have an SDR team in place and are in Growth mode - consider having Outreach to track email delivery rates, the response rates, to auto-generate tasks for SDRs, to measure conversions.
Positive Outreach review
What do you like best about the product?
Customer support
Reliability
Lauren K. is the best, give her a raise
Reliability
Lauren K. is the best, give her a raise
What do you dislike about the product?
Slow product improvement process
Too much reliability on Salesforce
Too much reliability on Salesforce
What problems is the product solving and how is that benefiting you?
I need reps doing more activity, more efficiently. Outreach has been able to meet those needs somewhat, but not to the level I would have hoped. This might be an unfair statement since other competing products haven't been able to meet my expectations as well.
Recommendations to others considering the product:
It's Outreach v. SalesLoft. There are many other smaller players that can give you more customization at a cot, just depends on your business. Outreach is already trying to stick us with "add-on" costs.
Any sales professional NEEDS this product.
What do you like best about the product?
Love seeing who has opened my emails! No longer wasting time on those not interested!
What do you dislike about the product?
Sometimes it can be difficult to keep track of people in/out of sequences. Like sending an automated email to someone who didn't respond via email, but gave me a call.
What problems is the product solving and how is that benefiting you?
SAVING SO MUCH TIME no longer having to individually email each prospect.
Most amazing platform for business development
What do you like best about the product?
The platform automates my entire day. I walk into the office knowing who I need to call and email for that day. It literally takes all the brainwork out of selling. Allows for me to hammer the phones, knock out the calls and close some deals.
What do you dislike about the product?
There is nothing so far. The price is even good for what you get.
What problems is the product solving and how is that benefiting you?
Cold calling, cold emailing, marketing automation, customer follow up.
Recommendations to others considering the product:
Make sure to read the blog and take advantage of using your success manager. They are great.
Easy Email Automation
What do you like best about the product?
Outreach automates email campaigns and email engagement with prospects. The solution is fairly simple. Its really easy to click around with no training and pick up the solution.
What do you dislike about the product?
Their support is not great. Usually are unclear in there responses and it take a few back and forths to get resolved.
What problems is the product solving and how is that benefiting you?
As a company, we can share templates and emails that we commonly use. Its easy to identify which emails are working best and have the highest engagement. Using Outreach you can also find prospects clicking on emails or opening and then spend your time on those warmer leads.
Task Management is Fantastic
What do you like best about the product?
I love the task management, sequences, snippets, & ease of use.
What do you dislike about the product?
Can be a bit buggy at times, but overall it's great.
What problems is the product solving and how is that benefiting you?
Actively interacting with clients in a timely, organized fashion.
Fantastic tool for onboarding customers.
What do you like best about the product?
The ability to create email sequences that allow you to push valuable information to prospects and customers quickly and easily.
What do you dislike about the product?
We experienced a bit of a learning curve when implementing the system.
What problems is the product solving and how is that benefiting you?
Our sales and customer success teams are able to reach more people and provide better content in a fraction of the time it used to take. Since the sequences also involve outreach calls, we've been able to use the system in part as a CRM as well.
Recommendations to others considering the product:
Schedule a demo and see if it might be right for your needs. Our sales and customer success managers have found it to be an invaluable tool once we got it up and running.
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