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External reviews

3,368 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Caroline V.

Up-leveled my prospecting game

  • April 05, 2018
  • Review provided by G2

What do you like best about the product?
Coming from a recruiting background, I hadn't used a tool like this in the past. When I first joined Influitive we were using another system which was nowhere near as intuitive and collaborative. It's email tracking has also led to a number of opportunities with those prospects actually interacting with the content I'm sharing with them. Their integration with salesforce is seamless.
What do you dislike about the product?
I'm still trying to figure out the calendar feature, which seemed to have some bugs. Getting the hang of it now!
What problems is the product solving and how is that benefiting you?
Organization, email tracking, A/B testing emails and sequences, outbound call tracking.
Recommendations to others considering the product:
Easy to use and seamless integration with Salesforce! Least call drops/issues I've seen so far.


    Katherine M.

Cut your email workload by 2

  • April 04, 2018
  • Review provided by G2

What do you like best about the product?
Customized sequences for each of your campaigns
What do you dislike about the product?
I still do not find the UI friendly, and am not sure if it's a lack of use or time.
What problems is the product solving and how is that benefiting you?
I am able to join multiple prospects at once
Recommendations to others considering the product:
Create a lot of sequences and snippets, and create them well. Then it's reaaaaally useful!


    Marketing and Advertising

Great tool for enabling sales and scaling

  • April 03, 2018
  • Review provided by G2

What do you like best about the product?
Love the fact that Outreach is easy to use, easy to navigate, and provides me with accurate notifications. Outreach is easy to use from an IC and Manager level. The reporting capabilities are crucial to enabling SDR teams.
What do you dislike about the product?
The Outreach team is open to product feedback and has worked with us to address any shortfalls.
What problems is the product solving and how is that benefiting you?
We have created new KPIs based on the reporting capabilities in Outreach. We are paying attention to email sentiment, not just general metrics such as email replies or opens. The reporting features have allowed us to easily scale and create efficient teams.


    Tom S.

Great, Easy-to-Use Platform

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
Sequences, and how easy it is to place contacts in appropriate sequences.
What do you dislike about the product?
I dislike that if I am writing an email and have to switch between tabs to reference something, I will lose the email I am writing if there is another Outreach contact on that separate tab.
What problems is the product solving and how is that benefiting you?
Sales development and marketing outreach
Recommendations to others considering the product:
Definitely test it!


    Internet

Buggy, but it gets the job done!

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
I like Outreach.io's interface. It's clean and the colors are aesthetically pleasing. I also like the way they show reports and tracking. It's easy to navigate and find what you are looking for. The support team is also great, they are timely and generally will solve your problems and even provide tutorials to show you how to do things correctly within the program.
What do you dislike about the product?
I dislike all of the extra steps it takes to get things done. If emails don't go out as planned or fail, you have to figure out some workarounds in order to send them at the day and time that you would like to. It can be very tedious and time-consuming.
What problems is the product solving and how is that benefiting you?
We are using Outreach.io for cold outreach purposes.
Recommendations to others considering the product:
If you're looking for a product as a secondary product to do cold outreach sends through, this is a solid product. I'm not sure if I would use it as my primary tool, but that's also because the volume of our normal sends far exceeds what we use Outreach.io for.


    Computer Software

BEST WAY TO ENGAGE LEADS

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
Once the sequences have been built, it is very easy to engage with leads. Depending on the marketing collateral they downloaded (white papers/online demo/trials) the email templates are prefilled and you don't have to look for the right template anymore
What do you dislike about the product?
Sometimes it crashes when running task and/or the line is busy even though I'm not making calls. The software also slows down when I'm going through my list of prospects. Also if I selected then prospects that I'm about to create tasks for and accidently click on name, it takes me to that prospect's profile and I lose the preselected leads I had marked
What problems is the product solving and how is that benefiting you?
It's a lot easier to view leads and call them through Outreach. A lot more calls in the same timeframe.
Recommendations to others considering the product:
It's great to keep all of your leads in one platform from which you can easily call a lot of leads


    Internet

Outreach is an easy tool

  • March 31, 2018
  • Review provided by G2

What do you like best about the product?
I like how it connects directly with my gmail
What do you dislike about the product?
It isn’t that easy to track all of the emails sent in sequences.
What problems is the product solving and how is that benefiting you?
I use it to connect to businesses to get clients. I have realized it’s helpful to send automated emails.


    Bob S.

Exceptionally well supported and intuitive.

  • March 30, 2018
  • Review provided by G2

What do you like best about the product?
The ability to personalize the process in almost any fashion is a very positive attribute
What do you dislike about the product?
A lot to learn, but well worth the effort.
What problems is the product solving and how is that benefiting you?
Disciplined approach to prospect and client cultivation.
Recommendations to others considering the product:
Take the trial. The product will sell itself.


    Market Research

Fantastic software for lead generation work and more

  • March 30, 2018
  • Review verified by G2

What do you like best about the product?
Simple and intuitive interface. It is a set and forget way to reach out and buy hundreds of prospects at once. If you’re diligent you can load up dozens of sequences with various types of outreach emails. Then drop contacts in based upon your different communications status with them.
What do you dislike about the product?
There are some quirks. There are a few places you have to go to set up emails and cloning and copying things could be easier. But in the last year the editing and options to spruce up emails has been made SO much better. It’s awesome.
What problems is the product solving and how is that benefiting you?
It’s a one stop place to go for your prospecting needs. You call, drop a response email meet etc and you can track opens all without getting into Salesforce.


    Computer Software

Outreach.io is the most complete Sales Enablement Tool

  • March 30, 2018
  • Review verified by G2

What do you like best about the product?
Love the interfaces, you have options to use in Gmail/Google Calendars or on a standalone web platform. Additionally, SFDC integrations make the tool more powerful and add value to sales management. Tracking for emails, calls, and meetings is centralized so Sales leaders can see a birds' eye view of the entire process.
What do you dislike about the product?
There is a bit of a steep learning curve, that comes naturally with any robust solution. Also, integrations, rules and syncing with Salesforce and other platforms can be daunting. Outreach.io does offer an onboarding offering, but we chose to try it alone.
What problems is the product solving and how is that benefiting you?
Outreach enables us to track email communication effectiveness and prioritize our time and messaging where it is most effective. We have better transparency on the whole conversation and leverage insights to approach every new prospect more effectively.