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Great at keeping you organized
What do you like best about the product?
Big fan of outreach. The SFDC integration is great and the ability to track my email opens helps a ton. You can also track clicks on content you send you can figure out who is engaging. The intelligence tiles assist in keeping company/prospect content to one screen to help make my outreach more efficient. You can easily disposition and add notes to calls which allows you to keep track of where you left off. It definitely allows you to scale your outreach to prospects.
What do you dislike about the product?
I wish I could organize all my contacts by prospect engagement. You can really only do this with prospects that have open tasks.
Sometimes the calls drop or the headset will disconnect. However, support is usually readily available so when those issues do occur you can usually get someone to help you relatively quickly.
They beta tested voicemail drop for a while, which I loved but then they took it away. Perhaps they will roll it out again soon but it was very helpful and streamlined reps workflows.
Sometimes the calls drop or the headset will disconnect. However, support is usually readily available so when those issues do occur you can usually get someone to help you relatively quickly.
They beta tested voicemail drop for a while, which I loved but then they took it away. Perhaps they will roll it out again soon but it was very helpful and streamlined reps workflows.
What problems is the product solving and how is that benefiting you?
organizing outreach and being able to AB test subject lines and email content. Allows us to track phone calls and ensure that our reps are utilizing proper talk tracks with prospects.
Allows us to scale our outreach so we can engage with multiple prospects simultaneously.
Allows us to scale our outreach so we can engage with multiple prospects simultaneously.
Recommendations to others considering the product:
Demo it, you'll love it.
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Powerful, Game-changing sales tool
What do you like best about the product?
Outreach allows me to create a multi-pronged approach to prospecting and follow up that is personalized and scalable. I use it to create targeted messages to high value prospects and to nurture deals at each stage in my funnel. I have been able to achieve my annual quota in the first 4 months of the year because I can work twice as many deals at a time.
What do you dislike about the product?
The calendar feature is a bit wonky. It doesn't play as well with Hubspot as I'd like. The Outlook plugin is also a bit behind.
What problems is the product solving and how is that benefiting you?
We needed to solve a volume problem so that we could focus on quality issues. Outreach solved that problem for us overnight. We are running at a fast clip now and can do A/B testing, open/click tracking and not worry about losing things through the cracks.
The other challenge we had was nurturing deals through the funnel with valuable, personalized content. We have a lot of content and have been able to create a large library of templates that can be deployed easily. We lose fewer deals because we are able to be consistent with follow-up
The other challenge we had was nurturing deals through the funnel with valuable, personalized content. We have a lot of content and have been able to create a large library of templates that can be deployed easily. We lose fewer deals because we are able to be consistent with follow-up
Recommendations to others considering the product:
If you are considering Outreach, I would recommend thinking about a list of processes that are currently manual that you would like to automate. Having this starting list will make your initial experience more powerful. Have some time set aside to watch the training videos so you can get the basics down.
Great product
What do you like best about the product?
I't gives me so much functionality and replaces other systems because it has everything under one roof
What do you dislike about the product?
It is some times a lot to look at, the automatic voice mail greetings are fuzzy since theyre still in beta
What problems is the product solving and how is that benefiting you?
they have helped streamlined many processes and helped me get more done in less time
Doesn't sync correctly with SalesForce
What do you like best about the product?
The concept would be nice - to have all your tasks, appointments, accounts, prospects, etc. in 1 place
What do you dislike about the product?
Doesn't match salesforce. SF says I have over 1,000 accounts, Outreach says I have 340. Some of the accounts in outreach aren't even mine and belong to my region lead in SF. Outreach automatically creates appointments in SF, but doesn't link to opportunity - which reflects a poor SNE metric for me.
What problems is the product solving and how is that benefiting you?
COULD save time. Seems better for marketing.
Recommendations to others considering the product:
Make sure it actually shows the correct data within SF. The whole point is so you can live within Outreach alone, but if you're having to go BACK into SF, your google calendar, etc. then you're just adding another software tab that you have to keep switching to. I ultimately deleted it and stopped using
Outbound made Easy!
What do you like best about the product?
It is really easy to keep your tasks organized, give you a really good 360 view of your activity and track what is working.
What do you dislike about the product?
Still trying to confirm if it gets spammed by big companies
What problems is the product solving and how is that benefiting you?
Keep your tasks organized, keep views of all of your activities
Recommendations to others considering the product:
Get trained on the product before using it to really get the benefits from it
Changed the game for prospecting
What do you like best about the product?
This has been one of the best tools ive used in my sales career. Easy to navigate, helps with daily calendars and tasks and the auto email / sequence feature is a dream
What do you dislike about the product?
There is nothing to dislike about outreach
What problems is the product solving and how is that benefiting you?
Keeping all actvity in one place and actionale
Recommendations to others considering the product:
This will make the sales teams life 1000% easier
Sales automation
What do you like best about the product?
I love the organization aspects, it’s a great way to keep you on track with tasks and hold yourself accountable.
What do you dislike about the product?
The reliability can be an issue. It could be the fact that my company has ya using send grid instead of our own email server.
What problems is the product solving and how is that benefiting you?
It helps sales reps increase productivity and become data driven.
Great tool for managing the day-to-day activities of a BDR!
What do you like best about the product?
I loved the workflow with this tool, it really allowed you to set yourself up for success and work super efficiently. There was a bit of a learning curve at first, but it was quickly overcome.
What do you dislike about the product?
I wished the note-taking functionality and integration with other apps was more robust!
What problems is the product solving and how is that benefiting you?
It's helping us to easily centralize and quantify the activities for our reps, helping us to better forecast by providing a clearer picture on how each activity adds into the total revenue picture.
Recommendations to others considering the product:
You might need to tweak the process reps have when you first begin, to match up with Outreach's idea of cadences, so come prepared with a firm understanding of what your process currently is to allow for the quickest switch.
Outreach is great for sales reps!!
What do you like best about the product?
It's user-friendly, very intuitive, you can manage your contacts/emails/sequences and calls. I love the integration with Salesforce and Gmail
What do you dislike about the product?
Nothing, I think is a great tool for BDRs and Sales
What problems is the product solving and how is that benefiting you?
Emails delivery
Integration with other platforms
One single platform for all your prospecting
Sequences and templates to make easier follow-ups
Integration with other platforms
One single platform for all your prospecting
Sequences and templates to make easier follow-ups
Recommendations to others considering the product:
It's a great tool for sales people, very intuitive
Sales Automation for BDR,SDR, or AE.
What do you like best about the product?
The simplicity of the product, and the support that I have gotten has been amazing. We had everything in a running in 1 week!
What do you dislike about the product?
It is basic, which is good and bad. It is good for adoption and getting people to use it, but I have run into 2 times that I am not able to do things the way that I want to...more of a personal preference thing then product
What problems is the product solving and how is that benefiting you?
issues we solved
Quality of outbound emails
100% increase of outbound activity
Increase in responses
leads are getting followed up with 120% more, meaning they are calling and emailing them more then once.
We are able to identify bad leads sooner, and remove them automatically
BDRs like their job more with this tool
Quality of outbound emails
100% increase of outbound activity
Increase in responses
leads are getting followed up with 120% more, meaning they are calling and emailing them more then once.
We are able to identify bad leads sooner, and remove them automatically
BDRs like their job more with this tool
Recommendations to others considering the product:
Look at sales loft, but make sure they show you the current version of the product... When I looked at they were selling the road map hard, and when I dug into what they had in the product it was a lot less then they were selling.
Try the demo, it is a great representation of the product
Try the demo, it is a great representation of the product
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