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Business Development Manager
What do you like best about the product?
Outreach provides a tool for business development reps to use that keeps them on task making calls and prospecting to the right number of prospective clients each day.
What do you dislike about the product?
Software is not always intuitive to use.
What problems is the product solving and how is that benefiting you?
We solved the business problem of getting business development reps call through lists of prospects and uncover new opportunities.
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I use outreach for sales calling cadences & scheduling emails
What do you like best about the product?
It tracks what emails get opened and how many times. It also allows me to schedule times that emails will be sent without me having to manually do that. Syncing with SFDC is also nice. Recording calls for performance training and to recall notes is also easy.
What do you dislike about the product?
It goes down sometimes. The reporting for the sales reps is hard to get to. There isn't a good enough tutorial on what is possible to the sales person either.
What problems is the product solving and how is that benefiting you?
Continued outreach. Auto outreach. Organizing accounts & prospects. Tracking clal notes.
inside sales
What do you like best about the product?
i like the prospect priority option when carrying out tasks....
What do you dislike about the product?
the layout, super all over the place and not efficient
-notes do not get saved/cannot see the next time i call or email that prospect
-notes do not get saved/cannot see the next time i call or email that prospect
What problems is the product solving and how is that benefiting you?
not sure.....if anything there are more problems with this platform than before....benefits....cant say any
Recommendations to others considering the product:
support/ training for tool was horrible
basically no training at all, all trial and error by us endusers
basically no training at all, all trial and error by us endusers
Sales Development
What do you like best about the product?
How easy it is to create sequences (with template recommendations) in order to touch prospects accordingly. Integration with SFDC is seamless.
What do you dislike about the product?
Honestly, nothing. I can't imagine not having Outreach to stay on track every day.
What problems is the product solving and how is that benefiting you?
Being able to track every prospect that I'm reaching out to, understanding the history of the account/POC. Helps me sketch out my activities as an SDR each day.
Outreach smarter with Outreach
What do you like best about the product?
- Ease of use and setup on the platform was extremely easy. My Outreach customer success manager was with me every step of the way, and empowered me and the team to be able to continue to setup the tool to our liking.
- Top-notch support from their support team. Anytime I have a simple question support related, I send an email, and they're quick to respond and help me resolve the issue.
- Outreach voice has been the best dialer I've used. Quality is great, the local dial numbers are great. A+
- Automating emails and using mail merge field to make custom emails
- A/B Testing
- Integrations in Salesforce, DiscoverOrg, Outlook, etc
- Process Automation
- Top-notch support from their support team. Anytime I have a simple question support related, I send an email, and they're quick to respond and help me resolve the issue.
- Outreach voice has been the best dialer I've used. Quality is great, the local dial numbers are great. A+
- Automating emails and using mail merge field to make custom emails
- A/B Testing
- Integrations in Salesforce, DiscoverOrg, Outlook, etc
- Process Automation
What do you dislike about the product?
Not much. They have a great team adding features all the time. I see something new every week.
What problems is the product solving and how is that benefiting you?
reps wasting time sending emails
planning their day
losing prospects
better followups
email tracking
A/B testing
planning their day
losing prospects
better followups
email tracking
A/B testing
Recommendations to others considering the product:
Buy it.
Best tool I've ever used in Sales!
What do you like best about the product?
Where can I begin? Before Outreach, I had to call out of an excel sheet, one by one. Those of you that still do that, I feel your pain. So much. The memory still pains me. Outreach is able to optimize my workflow and day-to-day tasks 100x more and then some.
The company I'm currently with went from cold calls to almost exclusively email outreaches, and every opportunity our sales team has generated used Outreach or came in as an inbound. We never would've thought the ROI would be this huge!
The company I'm currently with went from cold calls to almost exclusively email outreaches, and every opportunity our sales team has generated used Outreach or came in as an inbound. We never would've thought the ROI would be this huge!
What do you dislike about the product?
Nothing. I love Outreach so much and haven't come across any issues the CSM team hadn't fixed super fast.
What problems is the product solving and how is that benefiting you?
Able to see every interaction and touch we've done on a Prospect. Outreach takes care of so many siloes in a Sales Org.
Recommendations to others considering the product:
Outreach has done a great job with its integrations. I've integrated Outreach with our team's dialer (Talkdesk) and SFDC seamlessly!
Boost in Productivity
What do you like best about the product?
I love the ease of use and the scalability of the platform. Getting all my touch points organized and automated is super helpful to make me as productive as I can be.
What do you dislike about the product?
Sometimes the reporting feature isn't as responsive and intuitive to use. Searching through the database of prospects and be difficult.
What problems is the product solving and how is that benefiting you?
I am able to boost my productivity and have a tool that works for me while I spin cycles are more important things in my day, without losing productivity.
Great tool for sales engagement
What do you like best about the product?
The UI is friendly and the platform itself continues to improve!
What do you dislike about the product?
There is no ability to merge prospect records, making a mess in Salesforce.
What problems is the product solving and how is that benefiting you?
Increasing business development efforts, integrated marketing, and increased conversion rates.
Good for calling- difficult for prospecting
What do you like best about the product?
If you have a bulk amount of people to call, it is great to cruise through them.
What do you dislike about the product?
The info fields don't auto sync with Salesforce.
What problems is the product solving and how is that benefiting you?
Dialing and emailing. Quick to do with Outreach
Love Outreach
What do you like best about the product?
Outreach is very easy to use and allows me to track my prospects responses.
What do you dislike about the product?
Outreach is overall a great product. Sometimes I have issues with the search bar. It can be very confusing.
What problems is the product solving and how is that benefiting you?
Sales.
Recommendations to others considering the product:
Fix the search feature
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