Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Great replacement for Kitedesk, and keeps getting better!
What do you like best about the product?
I like that new features keep getting rolled out and that the system makes it easy to automate most of my day.
What do you dislike about the product?
#1 complaint is that if am out of the office that I can't simply pause all my upcoming outbounds and resume when I am done. They have a way to do this, but it's kind of a hassle. Some reps need to set an auto-responder for clients or the internal team, then is someone responds to an email sent by Outreach on that very same day, how will it look to get an auto-response?
What problems is the product solving and how is that benefiting you?
We've realized a number of high profile sales-qualified leads and have been able to quadruple our lead production rate while leaving more time to work on other key projects.
- Leave a Comment |
- Mark review as helpful
My job would suck without Outreach
What do you like best about the product?
What I like best are the SFDC integration and call recording functionality.
What do you dislike about the product?
Honestly nothing. My experience has been very friendly and with being new to my role & industry I appreciate a tool such as Outreach as it helps keeps me organized and hyperfocused & engaged with potential clients.
What problems is the product solving and how is that benefiting you?
I have seen an increase in my call to connect ratios as well as my connect to meeting set rate. On the call recording side, it's been helpful to have my manager review my calls for feedback & coaching.
Intuitively collaborative marketing automation
What do you like best about the product?
Outreach provides a streamlined interface with SFDC and email and continuously expanding the technology to enable intuitive reporting and marketing next steps, called "sequences" based on a wide variety of criteria.
What do you dislike about the product?
There is still room for growth when it comes to simplifying their interface; there are so many things you can do, it starts to get tricky to remember where everything is, and how to get to things in a timely manner.
What problems is the product solving and how is that benefiting you?
Outreach is an incredible tool for simplifying email and phone prospecting efforts
Recommendations to others considering the product:
Don't second guess whether or not this solution will help you with email automation; it's great!
Outreach eliminates micromanaging your pipeline so you can focus on what matters
What do you like best about the product?
The best part of Outreach by far is the hundreds of micro-decisions you make in managing your pipeline - decision fatigue as a sales rep is a real productivity killer - are automatically managed, so you can increase the activities that make you successful. It's a phenomenal software
What do you dislike about the product?
I can't say I love how prospect notes/account notes aren't able to be displayed simultaneously by things like email replies or past activity - the UI isn't bad by any means, but it seems like it could be improved upon or have a little more customization.
What problems is the product solving and how is that benefiting you?
Sales process automation
Recommendations to others considering the product:
I can't speak to the experience with other sales process management tools, but Outreach has been great on all fronts as a user, and the company is headed in a great direction!
great product
What do you like best about the product?
email tracking, calling, keeps our sales team organized
What do you dislike about the product?
clicks and email opens are often very innaccurate. they dont detect spam traps at all
What problems is the product solving and how is that benefiting you?
staying on top of our most engaged leads
Recommendations to others considering the product:
go with it! its very efficient and robust
Solid sales automation tool
What do you like best about the product?
Power user capabilities, continued updates
What do you dislike about the product?
Simple bugs aren't prioritized, like the fact that you have limited access to font sizes/choices, and what looks good in your message from Outreach arrives to the prospect with different font sizes and styling. Very frustrating.
What problems is the product solving and how is that benefiting you?
Vastly improves a sales rep's ability to stay on top of his accounts and be strategic with his prospecting
Easy to Use
What do you like best about the product?
I love that outreach is easy to use. If used properly, you have daily tasks and calls clearly lined up with your emails.
What do you dislike about the product?
There are a lot of moving parts for Outreach so if you don't know where to look for things, they can be hard to find.
What problems is the product solving and how is that benefiting you?
The business problem we solved with Outreach is making our daily calls, messages and emails easy and quick to execute. We've realized that Outreach increases our speed and ability to mass email.
Great tool to increase outbound production!
What do you like best about the product?
I like the easy ability to streamline outbound productivity from a sales perspective. Our call, email, and action item production has sky rocketed since implementing.
What do you dislike about the product?
I dislike the fact that their google chrome extension does not work very well. Makes uploading prospects quite difficult.
What problems is the product solving and how is that benefiting you?
We see an increased production of activity which has lead to more revenue generated.
Recommendations to others considering the product:
I recommend the tool if the goal is to increase outbound production like our initial goal. However, outreach has average customer service and their chrome extension not working makes it difficult to add prospects to the system.
Incredible productivity uptick!
What do you like best about the product?
Easy to put leads/contacts in sequences, or hit them manually with targeted emails/calls. Much more productive and easier to track than using salesforce.
What do you dislike about the product?
I really have nothing to say bad about Outreach. I use it basically every day and have only had an outage once or twice.
What problems is the product solving and how is that benefiting you?
Increased sales, greater productivity, more effective processes at work in general. Able to work from home much easier because of the "call from computer" feature.
Recommendations to others considering the product:
So much more productive than manually logging tasks in SFDC.
Doubles productivity for limited resources
What do you like best about the product?
Ease of use. Repeatable process. Analytics on performance to see what works and doesn't. Connected to Salesforce.com
What do you dislike about the product?
If you use Salesforce.com, you have to make sure there are no duplicates between leads vs. contacts...otherwise, it can sometimes create issues when pulling information into outreach.
What problems is the product solving and how is that benefiting you?
Limited staff for prospecting. Outreach campaigns allows us to create sequences with targeted information and apply to targeted prospects. Outreach will notify you when a prospect reviews your email, allowing you to call them while they are looking at your email. Removes the manual efforts of schedule follow up tasks.
showing 2,831 - 2,840