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Email Marketing Made Easy
What do you like best about the product?
Great UI, Easy to prospect, see opens, and sequence.
What do you dislike about the product?
Chrome extension has its hiccups, Sequencing sometimes doesn't remove/change only after many attempts
What problems is the product solving and how is that benefiting you?
Follow up has been made warmer and easier. Seeing opens and getting notifications to call after a certain amount make it efficient to stay in contact with your most engaged prospects.
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Great product, better than the alternatives
What do you like best about the product?
Great customer response times
highly customizable
call triggers
auto pause when OOTO
mass pause, retry, finish etc.
highly customizable
call triggers
auto pause when OOTO
mass pause, retry, finish etc.
What do you dislike about the product?
The customization makes it a bit more difficult to figure out at first.
What problems is the product solving and how is that benefiting you?
sales tool that helps enable calling, yes, their call triggers helped our company to that
Slick integration
What do you like best about the product?
I like that it easily connects to my salesforce.com account as well as my gmail account and has easy to use plug-ins so I don't need to leave those systems to use outreach.
What do you dislike about the product?
It can be a bit buggy and can be prone to cause errors when you have too many people sequenced
What problems is the product solving and how is that benefiting you?
We have an SLA with marketing to do a 8-point touch with marketing qualified accounts, so outreach helps us keep track of the touchpoints easily.
Recommendations to others considering the product:
Very good for outbound lead prospecting, email templates, call centers
Outreach makes my job easier by automating 60% of my emails
What do you like best about the product?
Email scheduling is very helpful when working across time zones and territories. I also like how creating sequences and building in multiple email and call touch points builds out my weekly workflow.
What do you dislike about the product?
More Salesforce integrations would be helpful, it would be nice to see how I prioritized the accounts in salesforce and notes.
What problems is the product solving and how is that benefiting you?
Work flow management, email management and time management. My follow ups are much better.
Great Sales Engagement Tool that Integrates with Salesforce
What do you like best about the product?
Auto logging emails and calls, recording calls and allowing for automation.Outreach Voice success
High email deliverability, Ease of use and setup on the platform, Top-notch support from our Customer Success or Support team, Necessity in your sales stack
High email deliverability, Ease of use and setup on the platform, Top-notch support from our Customer Success or Support team, Necessity in your sales stack
What do you dislike about the product?
Only works on standard phone numbers, does not allow you to call people that have opted out of emails.
What problems is the product solving and how is that benefiting you?
having an integrated dialer and email sending tool in SFDC
Recommendations to others considering the product:
Make sure you see how your current workflow is impacted and plan for the downtime it will cause to switch
Outreach Review
What do you like best about the product?
Outreach allows me to manager all of my clients with direct campaigns that drive sales and movement.
What do you dislike about the product?
Outreach is easy to use but the formatting can sometimes get a little messed up in the exchange but that is it.
What problems is the product solving and how is that benefiting you?
Having hundreds of clients being able to be reached with targeted campaigns not blanket statements allows for more sales and for sales to move quicker
Clunky at times, but overall a good tool
What do you like best about the product?
What I like is that it integrates pretty seamlessly with Salesforce and Gmail, and it's easy to do A/B testing of outreach campaigns and see the results.
What do you dislike about the product?
-the lag time it takes for activities and contacts to sync with Salesforce
-can be a little clunky, especially when trying to get through a lot of tasks, because they open in a new window, it would be nice if they opened in the dashboard
-I wish it integrated better with Grammarly
-can be a little clunky, especially when trying to get through a lot of tasks, because they open in a new window, it would be nice if they opened in the dashboard
-I wish it integrated better with Grammarly
What problems is the product solving and how is that benefiting you?
-tracking outreach campaigns
-tracking follow-ups on inbound leads
-tracking email click-throughs and prospect engagement
-testing different outreach campaigns against each other
-tracking outbound tasks such as calls and emails
-tracking follow-ups on inbound leads
-tracking email click-throughs and prospect engagement
-testing different outreach campaigns against each other
-tracking outbound tasks such as calls and emails
Recommendations to others considering the product:
Ask about integrations and think about other tools that you use. (Salesforce, TalkIq, ClearBit, LinkedIn Sales Navigator, ZoomInfo, Grammarly, Slack, Gmail email/calendar.
Not a big fan of automated email apps, so I am biased
What do you like best about the product?
Template emails that are sent on your behalf by the marketing team
What do you dislike about the product?
Too many template emails are sent on your behalf and you look like you may be spamming folks without ever knowing as the company is sending them automated.
Everyone in the whole company can read your emails, it's helpful, and also a bit invasive.
Everyone in the whole company can read your emails, it's helpful, and also a bit invasive.
What problems is the product solving and how is that benefiting you?
Mass emailing. our marketing team loves it, I rarely use it.
Recommendations to others considering the product:
It has more features that yesware
Outreach - Sales Campaign Automation
What do you like best about the product?
Elegant UI and integration with Gmail/Chrome and Salesforce.
What do you dislike about the product?
Lack of good onboarding/setup for new teams/users.
What problems is the product solving and how is that benefiting you?
Structured inbound and outbound lead development. Sales team email and activity integration back into Salesforce.
Great Outbounding and Task Management
What do you like best about the product?
Outreach keeps me on track with my outbounding efforts
What do you dislike about the product?
When I leave notes after a call, I don't like that they don't transfer to Salesforce
What problems is the product solving and how is that benefiting you?
Outbounding efforts for the sales team
Recommendations to others considering the product:
It's a great tool. Once they figure out a CRM (all-encompassing) integration, they'll be bulletproof.
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