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Good but needs work. Definitely, helpful tool!
What do you like best about the product?
The seqeunce feature along with integration to Salesforce allows for a one stop solution. It organizes your daily tasks and accounts.
What do you dislike about the product?
They use Twilio's API and that at time can be inconsistent. Also the Salesforce extension is sometimes buggy. One thing I cannot stand is that since using the products calling feature, I have had a plethora of random number inbounding into my phone and will also inbound while I am in the middle of a sales call.
What problems is the product solving and how is that benefiting you?
We are using it to optimize our sales efforts
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Reach more leads way more efficiently to create more Opps!
What do you like best about the product?
Love how much customization you can put into a sequence. It's amazing how many leads you can reach out to.
What do you dislike about the product?
When I'm typing up an email it can lag slightly.
What problems is the product solving and how is that benefiting you?
Saves so much time from copying and pasting data into canned emails.
Recommendations to others considering the product:
The more you use it, the more you learn.
Looks great, works ok
What do you like best about the product?
I like the dialer inside of Outreach. It very easy and has great call quality. I like the aesthetics of Outreach and and the reporting visibility is great. Way better than other solutions I've used before.
What do you dislike about the product?
Out reach is very email focused. That makes it hard to track and see some of the desired visibility into calls and call details. Also it does not tie direct into Salesforce so you have to use a somewhat clunky side panel.
What problems is the product solving and how is that benefiting you?
We use outreach to speed up the prospecting process. put clients in sequences for multiple touch campaigns and then hopefully engage them for a sales conversation. Its been a great tool for our team so far and management loves it.
Recommendations to others considering the product:
Great tool and excellent call quality. Very good email sequence tool if you want to have emails automated and sent for you with little to no effort.
How did Sales teams ever work with Outreach.io?
What do you like best about the product?
My whole work flow is automated. I log in every day and my whole days is set up for me already.
What do you dislike about the product?
I dislike not being able import a CSV and assign accounts automatically based on company name.
What problems is the product solving and how is that benefiting you?
It allows us to focus on companies that are most likely to buy.
Recommendations to others considering the product:
If you are considering Outreach.io...Buy it
Great Tool For Prospecting Outbound/Inbound
What do you like best about the product?
Outreach is one powerful tool. I have used Outreach at two different companies for outbound prospecting. The tool is simple to use and provides a seamless way to keep track of contacts.
What do you dislike about the product?
The one item I dislike about Outreach is a lack of Voicemail drop. Hopefully, this is something they will add in the future.
What problems is the product solving and how is that benefiting you?
Keep track of prospects. Track email engagement and daily calls. See different conversion rates for calls and emails. Organize prospects and use sequences for more personalized prospecting.
Recommendations to others considering the product:
Great prospecting software and a must need for any organization wanting to be more efficient.
Outreach Review
What do you like best about the product?
I enjoy the simplicity and that everythings syncs together at ease. Also customer care is fast at resving issues if any arise.
What do you dislike about the product?
There is not much I dislike, perhaps that some errors occur here and there for no reason or the phjone application part does stop working. Little fixes I believe.
What problems is the product solving and how is that benefiting you?
I am utlizing the tool to connect with prospects and growing campaign. I also am able to email right after a call with ease.
Recommendations to others considering the product:
It's not salesforce but it's also different. It's a great software and CRM to use when wanting to track calls and emails.
We went 0-60 in less than a month
What do you like best about the product?
Outreach has given the ability to send custom personable messages to our prospects at scale.
What do you dislike about the product?
If I had to be picky, searching prospects.
What problems is the product solving and how is that benefiting you?
We are using Outreach.io to build the top end of our sales funnel.
Recommendations to others considering the product:
The support team is hands down the best I've dealt with. Outreach has allowed us to message our prospect lists with a personal message at scale. Highly recommend!
Fast and User Friendly
What do you like best about the product?
I like how it tracks opened emails and you are able to sort your prospects by engagement
What do you dislike about the product?
I do not like how it does not integrate with Zoominfo
What problems is the product solving and how is that benefiting you?
I am able to personalize sequences between different accounts and get really creative with my prospecting strategy. I like keeping track of the success/open rate of my sequences.
Recommendations to others considering the product:
Easy to use, helpful tool for organization
Outreach - a solid sales automation tool!
What do you like best about the product?
It's ease of use. Without Outreach, the accuracy of our SFDC data would be limited.
What do you dislike about the product?
I would like to see more analytics on the individual call level. For a manager, being able to see more call coaching would be very helpful.
What problems is the product solving and how is that benefiting you?
Sales automation. Outreach helps us streamline tasks, but also ensures that the sales team hits their weekly targets, especially for activities.
Sales Development
What do you like best about the product?
Putting people into Sequence, it's a great way to get new meetings. Setting alert thresholds for reads and clicks so you know who hot prospects are.
What do you dislike about the product?
They try to be to much of a CRM. Stick to the emailing and call prompts.
What problems is the product solving and how is that benefiting you?
Being able to reach out to many more people. Great for anyone doing Outbounding.
Recommendations to others considering the product:
See if it is worth the money.. If you want Outound team to be more effective this is a great tool
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