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Savior from the tyranny of Salesforce's mid-aughts UI
What do you like best about the product?
Outreach has a pleasant, modern UI. While editing leads and contacts feels onerous in Salesforce, it's actually quick an fun in Outreach.
What do you dislike about the product?
Outreach's data sync for Salesforce seems error-prone. The fields don't always update properly, and the sales team oversold the "out of the box" integration.
What problems is the product solving and how is that benefiting you?
Outreach allows our reps to do much more outbound sequencing in their cold sales. They add prospects, queue up cadences, and follow through to qualified opportunities.
Recommendations to others considering the product:
Make sure you have a SFDC admin, or at least someone with solid understanding of custom fields, mappings, and duplicate checking. Our first week with Outreach created a ton of garbage data.
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Easy to use, great tracking company going in the right direction.
What do you like best about the product?
I like the company behind the software. They are always helpful and their head is always going in the right direction.
What do you dislike about the product?
Can be a bit clunky at times. There are some simple features that it is missing.
What problems is the product solving and how is that benefiting you?
Prospecting. We secure 200+ meetings per month for our own team using this platform
Favorite Software of 2017
What do you like best about the product?
I love the ability to add tags to prospects
What do you dislike about the product?
The reporting could be a lot more in-depth
What problems is the product solving and how is that benefiting you?
Finding prospects to reach out to and follow up.
Account Executive
What do you like best about the product?
Love how easy it is to customize messaging, as well as schedules.
What do you dislike about the product?
Can be cumbersome to find correct sequences, in sea of hundreds.
What problems is the product solving and how is that benefiting you?
Prospecting is a huge problem - task that can be addressed by using Outreach. It is used to increase opportunities ultimately.
Powerful Tool – Reducing my manual tasks
What do you like best about the product?
Outreach auto-logs all activity with contacts that I have imported and gives me insight on email opens and clicks.
Outreach sequences also allow me to automate prospecting motions for large groups of prospects.
Outreach sequences also allow me to automate prospecting motions for large groups of prospects.
What do you dislike about the product?
Outreach is still a fairly new product, and at times there are glitches as they continue to fine-tune and update the product.
What problems is the product solving and how is that benefiting you?
- Manual task automation
- Activity tracking
- Consistent and fluid prospecting motion
- Activity tracking
- Consistent and fluid prospecting motion
Good system, but has some Kinks
What do you like best about the product?
Automatic emails and tagging are the best features!
What do you dislike about the product?
Executing the sequences can sometimes be clunky for reps.
What problems is the product solving and how is that benefiting you?
Better planning & execution of sequences.
Outreach
What do you like best about the product?
Quick, simple UI, intuitive features into the actual process flow
What do you dislike about the product?
Sluggish at times. Some features could be improved given the potential for AI
What problems is the product solving and how is that benefiting you?
Sales engagement, improving team productivity, converting prospects effectively
Recommendations to others considering the product:
Make the process flow tuned to the existing one and you will see wonders...although sometimes it is monotonous
Very robust sales automation
What do you like best about the product?
Strong automation capabilities in the platform. Customer support is great.
What do you dislike about the product?
system is complex, takes a while to become familiar with all the different settings
What problems is the product solving and how is that benefiting you?
email automation, efficiency
Sales Automation at its best
What do you like best about the product?
The overall UI is great. Its easy to set up new sequences to automate the sales process.
What do you dislike about the product?
There is, to my knowledge, not an easy way to bulk import prospects from a Salesforce report to the sequence tool. It works with list views but would be better if we could auto import from a report.
What problems is the product solving and how is that benefiting you?
Managing a large book of business we need to touch a lot of accounts in a short period of time. This tool has allowed us to significantly increase our prospecting activities and the number of meetings we are running.
Outreach is Every SDR's Dream
What do you like best about the product?
Outreach is the best platform that every Sales Rep needs to get ahold of. It helps you organize your daily tasks, reach out to prospects that have engaged with your emails/phone calls. It's a great organization tool with the right priorities.
What do you dislike about the product?
The only thing I dislike about Outreach is that it sometimes marks the status of a lead for you incorrectly. For example I will call a Business Owner but he didn't pick up but someone else on the phone and I had a long conversation - it will automatically mark it as replied. Sometimes when that happens, it won't be in your tasks or sequence anymore.
What problems is the product solving and how is that benefiting you?
Organization, organization, organization. It was the backbone on a day to day with a sales rep.
Recommendations to others considering the product:
Outreach is a great and easy to use tool from the start. You are able to track your emails, calls, and daily tasks. It's very organized and keeps you focused on what really matters - making the sales and relationship. Outreach will do the rest with who to reach out to, and when.
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