Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach eliminates micromanaging your pipeline so you can focus on what matters
What do you like best about the product?
The best part of Outreach by far is the hundreds of micro-decisions you make in managing your pipeline - decision fatigue as a sales rep is a real productivity killer - are automatically managed, so you can increase the activities that make you successful. It's a phenomenal software
What do you dislike about the product?
I can't say I love how prospect notes/account notes aren't able to be displayed simultaneously by things like email replies or past activity - the UI isn't bad by any means, but it seems like it could be improved upon or have a little more customization.
What problems is the product solving and how is that benefiting you?
Sales process automation
Recommendations to others considering the product:
I can't speak to the experience with other sales process management tools, but Outreach has been great on all fronts as a user, and the company is headed in a great direction!
great product
What do you like best about the product?
email tracking, calling, keeps our sales team organized
What do you dislike about the product?
clicks and email opens are often very innaccurate. they dont detect spam traps at all
What problems is the product solving and how is that benefiting you?
staying on top of our most engaged leads
Recommendations to others considering the product:
go with it! its very efficient and robust
Solid sales automation tool
What do you like best about the product?
Power user capabilities, continued updates
What do you dislike about the product?
Simple bugs aren't prioritized, like the fact that you have limited access to font sizes/choices, and what looks good in your message from Outreach arrives to the prospect with different font sizes and styling. Very frustrating.
What problems is the product solving and how is that benefiting you?
Vastly improves a sales rep's ability to stay on top of his accounts and be strategic with his prospecting
Easy to Use
What do you like best about the product?
I love that outreach is easy to use. If used properly, you have daily tasks and calls clearly lined up with your emails.
What do you dislike about the product?
There are a lot of moving parts for Outreach so if you don't know where to look for things, they can be hard to find.
What problems is the product solving and how is that benefiting you?
The business problem we solved with Outreach is making our daily calls, messages and emails easy and quick to execute. We've realized that Outreach increases our speed and ability to mass email.
Great tool to increase outbound production!
What do you like best about the product?
I like the easy ability to streamline outbound productivity from a sales perspective. Our call, email, and action item production has sky rocketed since implementing.
What do you dislike about the product?
I dislike the fact that their google chrome extension does not work very well. Makes uploading prospects quite difficult.
What problems is the product solving and how is that benefiting you?
We see an increased production of activity which has lead to more revenue generated.
Recommendations to others considering the product:
I recommend the tool if the goal is to increase outbound production like our initial goal. However, outreach has average customer service and their chrome extension not working makes it difficult to add prospects to the system.
Incredible productivity uptick!
What do you like best about the product?
Easy to put leads/contacts in sequences, or hit them manually with targeted emails/calls. Much more productive and easier to track than using salesforce.
What do you dislike about the product?
I really have nothing to say bad about Outreach. I use it basically every day and have only had an outage once or twice.
What problems is the product solving and how is that benefiting you?
Increased sales, greater productivity, more effective processes at work in general. Able to work from home much easier because of the "call from computer" feature.
Recommendations to others considering the product:
So much more productive than manually logging tasks in SFDC.
Doubles productivity for limited resources
What do you like best about the product?
Ease of use. Repeatable process. Analytics on performance to see what works and doesn't. Connected to Salesforce.com
What do you dislike about the product?
If you use Salesforce.com, ensure there are no duplicates between leads and contacts; otherwise, it can sometimes cause issues when retrieving information for outreach.
What problems is the product solving and how is that benefiting you?
Limited staff for prospecting. Outreach campaigns allow us to create sequences with targeted information and apply them to targeted prospects. Outreach will notify you when a prospect reviews your email, allowing you to call them while they are looking at your email. Removes the manual efforts of scheduling follow-up tasks.
Great tool for Sales Professionals
What do you like best about the product?
Streamlines prospecting with its chrome extension allowing you to sequence prospects straight from LinkedIn and Salesforce
What do you dislike about the product?
I'm not a big fan of the recent chrome extension update because it opens a new window but not the end of the world.
What problems is the product solving and how is that benefiting you?
Allows BDRs to effectively prospect across multiple mediums.
Easy to use even for this old school sales guy
What do you like best about the product?
Very ease to use and doesn't take look to get up and running
What do you dislike about the product?
Sometimes it's hard to mass email when a prospect is stuck in an old dead cadence.
What problems is the product solving and how is that benefiting you?
It allows me to reach out to a group of people with individualized tracks at a company. I am also able to see which emails are the most effective through open rates and can do a/b testing if need be
Recommendations to others considering the product:
Develop a mobile app
Enhance your outreach efforts with Outreach
What do you like best about the product?
We use Outreach as the main platform for our Sales Development Reps and Sales Team. It is a fantastic platform to quickly and efficiently reach a large number of targets and prospects without having to devote a large amount of time to managing pipelines.
Some key items of importance:
Automating emails and using mail merge field to make custom emails
A/B Testing
Saving time by providing all the necessary data in one spot
Process Automation
Some key items of importance:
Automating emails and using mail merge field to make custom emails
A/B Testing
Saving time by providing all the necessary data in one spot
Process Automation
What do you dislike about the product?
I wish Outreach had more integrations with other software. However, they have had most of the integrations we've needed, and have helped us to identify solutions where integrations don't exist. Also it would be great if videos could be embedded in emails like with other email automation platforms I have used in the past.
What problems is the product solving and how is that benefiting you?
It solves a lot of business issues, among them are the issues with reps wasting time sending emails, researching, planning out their day, losing prospects to the funnel due to poor follow up, email tracking, A/B testing etc. The list goes on and on.
Recommendations to others considering the product:
Buy this platform!!
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